Hotel Emion Kyoto

酒店很新很乾凈，合作設施齊全，房間大小雖然不如國內，但在日本算比較大的，帶泡浴，性價比很高。

The hotel room is OK, the location is a little inconvenient, but here I want to complain about a female receptionist named Tanaka, her service attitude is very poor, she is not proficient in business, and I even suspect that she is deliberately targeting Chinese people. At the beginning, she couldn't find the order. I provided the order number and confirmation number, but she kept saying that she couldn't find it. She made us wait at the front desk for nearly an hour in the evening. It was not until we contacted the platform and called her that we found it. However, she didn't apologize at all. The most annoying thing was that we asked other front desk staff the next morning if the hotel could help us mail the baby stroller when we checked out. We also showed the size of the stroller on the spot, but we got It was confirmed that there was no problem, but when we checked out on the third day, we met the female front desk clerk Tanaka again. She said impatiently that it could not be mailed. When other front desk staff were trying to help me pack the boxes, she kept saying that it could not be mailed. Finally, other staff checked the nearby post office. Because we were in a hurry to go to the airport, we didn’t want to waste time arguing and ran out to mail it. Normal hotels can provide mailing services. We used to mail such long skis in Hokkaido. The most important thing is that we have confirmed with you in advance. As a result, the behavior and service attitude of the female front desk clerk Tanaka are really infuriating. I hope the hotel will supervise the service attitude of Tanaka.