RESI STAY Nishijin

Excellent room, large and comfortable. There are shops and several bus stops nearby, from where you can get to any place. We were with children. We are completely satisfied and recommend it 100%

Very convenient for a family trip because there's a kitchen, so you don't have to eat out all the time. The accommodation is spacious. It's a shame there isn't a separate bedroom from the living room. And the location isn't ideal, as it's far from Kyoto Station and the RESI Stay reception. The value for money remains unbeatable.

Bad review🚫 1) Staff understand only Japanese and zero communication in English 2) No customer service after 20:00 pm 3) Randomly collect Japanese taxes, 7 people ask you to pay 10 people's taxes 4) No one answered the contact staff phone number posted in front of the door after arriving at the hotel 😟, someone answered, could not communicate, I spoke English, he spoke Japanese, he did not understand to cut your line, call again can not be answered, the door can not open to. 5) Contact Ctrip customer service help, wait and wait, and finally obtain the entrance password. 6) Item 3 mentions that from the day before departure in Hong Kong to arriving at the hotel (when not yet successfully checked in), the hotel sent you a total of 3x emails asking you to pay taxes, I came to travel and not work , from new, when in Hong Kong has paid the Japanese levied taxes, this hotel different people follow up, repeatedly and repeatedly asked you to pay, eventually the hotel admitted the mistake, in the middle of the morning to give me the password for 3 rooms. 7) Do not be so happy, two rooms successfully entered, the third thought a ghost has not been able to open the door, and contacted Ctrip staff to help, and waited half an hour, it turned out that the staff gave the wrong password, then two passwords You, ask yourself to try, tight there is 1 right. 8) Checked luggage service, the password is as small as sesame, young people are very hard to see, really. I eventually settled the four elderly people at 3:30 in the morning, which is crazy. This hotel has no service and no staff. If you often need call room service in the hotel, this hotel is very difficult. Warm reminder: If you book more than 1 room, please measure your patience, and their ability to work, whether they can understand the needs of others. ------------------------------------------------ 😘 Need to praise the many online service staff of Ctrip this platform, good communication, can immediately follow up the incident for people customers, not in vain I am a regular customer of Ctrip, thank you for your quality service.

I really want to recommend this Kyoto hotel where a family of 5 stayed! First, check-in is done at the Registe Integrated Check-in Center near Kyoto Station. It was really convenient because you can leave your luggage here for free. Google Maps tells you to use the underground passage, but if you just go to the first floor and walk diagonally to the right from the front of Kyoto Station, you'll arrive right away. After checking in, you can take a shuttle bus to the hotel, so it wasn't a problem when you first arrived. On the map, it may look a bit far from Gion Street, but in reality, there's Gion Street to the east, Arashiyama Park to the west, and Kinkaku-ji to the north, so you can get anywhere in 15-20 minutes. I also really recommend the Izuyama mart in front of the hotel. Compared to Osaka, the prices are much cheaper, so you won't regret buying a lot here. In particular, there are many items that you can buy for less than the duty-free benefits, so you can really shop economically. The nearby 100-yen shop is also worth a visit, and convenience stores like 7-Eleven and Lawson are also close by, so it was convenient. You can also walk to Kura Sushi, so you don't have to worry about food. The surrounding area is very quiet and has a local atmosphere, so it was really great for walking. We walked around the area twice a day for 3 days, and I still remember that time vividly. The interior of the hotel was also very clean, and the provided laundry detergent smelled so good that I did my laundry twice! The Wi-Fi was fast, and you could watch YouTube on the TV, so it was great to stay with the kids. The kids especially enjoyed the bunk beds. You might be worried about this hotel because of its location, but in fact, it's enough to stay for a day or two. If you want to experience the local atmosphere of Japan, I highly recommend this hotel.

The room was very clean and quite spacious for Japan Children should be happy to see it If I have the chance to go to Kyoto, I will consider staying there again.