R&B Hotel Kyotoeki Hachijo-Guchi

R&B Hotel Kyotoeki Hachijo-Guchi Reviews

R&B Hotel Kyotoeki Hachijo-Guchi

41-1 Higashikujo Kamitonodacho, Minami Ward, Kyoto City, Kyoto Prefecture, 601-8002, JapanView Hotel Details
R&B Hotel Kyotoeki Hachijo-Guchi
R&B Hotel Kyotoeki Hachijo-GuchiR&B Hotel Kyotoeki Hachijo-GuchiR&B Hotel Kyotoeki Hachijo-Guchi
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R&B Hotel Kyotoeki Hachijo-Guchi Guest Reviews

4.3/5
Very Good
62 review
Verified reviews
Location4.5
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(62)
Positive reviews(59)
Reviews with photos/video(11)
Great location(14)
Clean and tidy(9)
Easy to get around(9)
Awesome stay(8)
Friendly owner(7)
Awesome rooms(6)
Convenient for shopping(5)
Negative reviews(3)
Aruneru
Single Non-Smoking
Stayed in Sep 2024
Solo travelers
7 review
4.0/5
Very Good
Posted on Oct 14, 2024
Good for travel
Response from Property: Thank you for using our facility. We hope you were satisfied. If you have the opportunity, please use our facility again. We look forward to seeing you again. Manager Harada
TY
Single Non-Smoking
Stayed in Oct 2024
Solo travelers
8 review
4.5/5
Great
Posted on Dec 3, 2024
new area with many new hotels, very near to JR kyoto station; hence close to my expectation
Response from Property: この度はＲ＆Ｂホテル京都駅八条口をご利用いただきまして誠にありがとうございます。当ホテルは京都駅から徒歩3分程で、隣にはコンビニエンスストアがございまして、大変便利な立地となっております。機会がございましたらまたご利用いただけたら幸いでございます。またのお越しを心よりお待ち申し上げております。支配人　原田
Guest User
Single Non-Smoking
Stayed in Oct 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Dec 1, 2024
good!
Response from Property: この度はＲ＆Ｂホテル京都駅八条口をご利用くださいまして、誠にありがとうございます。また、高評価をいただきましてスタッフ一同励みになります。今後も引き続き、より良いサービスをお届けできるようスタッフ一同精進してまいります。またのご来館を心よりお待ちしております。支配人　原田　　
Guest User
Smoking Single
Stayed in Nov 2024
Solo travelers
8 review
4.1/5
Very Good
Posted on Dec 8, 2024
To be honest, it's quite good to be able to rent this hotel near the Kyoto subway station, because most hotels in Japan are very small. If I have to say something wrong, the bathroom in this hotel is as difficult as hell. The toilet seat can't sit straight at all. It's really hard to go to the toilet
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Response from Property: Thank you very much for using R&B Hotel Kyoto Station Hachijoguchi. We are very sorry that you had an unpleasant experience staying with us, due to the small size of the unit bath. We are currently undergoing renovation work, but the size of the unit bath has not changed, so we ask for your understanding. We would like to thank you once again for taking the time to provide us with your valuable feedback. If you have the opportunity, we would be happy if you would stay with us again. We look forward to welcoming you again. Manager Harada
Guest User
Smoking Single
Stayed in Nov 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Dec 4, 2024
1. Very close to Kyoto Station, just a few minutes walk from the station 2. Although the room is small, it is fully equipped and can open a 26-inch suitcase 3. The quilt has no cover, only a layer of cloth is used to separate the person and the quilt core. I personally don't accept this. If you mind, I suggest you bring your own sheets
Original TextTranslated by Google
Response from Property: この度はＲ＆Ｂホテル京都駅八条口をご利用くださいまして、誠にありがとうございます。また、高評価をいただきましてスタッフ一同励みになります。今後も引き続き、より良いサービスをお届けできるようスタッフ一同精進してまいります。またのご来館を心よりお待ちしております。支配人　原田　　
Carmen
Single Non-Smoking
Stayed in Oct 2024
Solo travelers
4 review
4.5/5
Great
Posted on Nov 15, 2024
The location is excellent, just 1 block away from Kyoto Station. The convenience store downstairs is very convenient. Free luggage storage is available. Although it is close to the road, it is very quiet. However, you have to pay to watch TV, so I didn’t have a deep understanding of the fun of Japanese TV.
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Response from Property: この度はＲ＆Ｂホテル京都駅八条口をご利用いただきまして誠にありがとうございます。当ホテルは京都駅から徒歩3分程で、隣にはコンビニエンスストアがございまして、大変便利な立地となっております。貴重品以外のお荷物はフロントでお預かり可能です。テレビは地上波（一般放送）は無料ですが一部有料コンテンツがございます。機会がございましたらまたご利用くださいませ。またのお越しをお待ち申し上げております。支配人　原田
CHENGCHUHONG
Single Non-Smoking
Stayed in Aug 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The hotel is very close to the station and the location is very good I will book this hotel again next time
Original TextTranslated by Google
Response from Property: Thank you very much for using R&B Hotel Kyoto Station Hachijoguchi. Your positive feedback is a great encouragement to all our staff. We will continue to work hard to provide you with even better service the next time you visit us. We look forward to welcoming you back. Manager Harada
ACHOI
Single Non-Smoking
Stayed in Aug 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Overall it's good, the location is good, and it's convenient to go anywhere. Exit the Hachijo Exit of Kyoto Station, cross the road and it's on the right. The door is small, you can pay attention to the green R&B sign. There is also a RB sign high on the hotel's outer wall, so it's easy to find. The airport bus is also in the mall diagonally opposite the hotel.
Original TextTranslated by Google
Response from Property: この度はＲ＆Ｂホテル京都駅八条口をご利用くださいまして、誠にありがとうございます。当ホテルは京都駅から徒歩3分程の場所にありますので、空港バスや高速バスの乗場も近くご旅行のお客様には、大変便利な立地となっております。機会がございましたらぜひまたご利用くださいませ。またのお越しを従業員一同心よりお待ち申し上げております。支配人　原田
smile lily
Single Non-Smoking
Stayed in Dec 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 5, 2025
The location is great, within a 10-minute walk from Kyoto Station. It is safe and convenient to travel alone. Everything you need is provided, including sanitary products. You can go shopping nearby until late, and there are a lot of places to eat. I will stay here next time
Original TextTranslated by Google
Smile2235
Single Non-Smoking
Stayed in Nov 2024
Other
27 review
4.0/5
Very Good
Posted on Dec 30, 2024
The hotel is right near JR Kyoto Station. There is FamilyMart downstairs and a shopping mall next to it, which is very convenient. And the staff are very friendly and can help store luggage. The soundproofing of the room is not very good, and all the sounds outside can be heard clearly.
Original TextTranslated by Google
Guest User
Single Non-Smoking
Stayed in Nov 2024
Travel with friends
1 review
2.7/5
Posted on Dec 8, 2024
There was a mistake with the hotel reservation and you had to change it, but the staff was unfriendly and I didn't feel very good about it. I'm very sorry that I caused you trouble because of our mistake, but I wish they had been a little more pleasant. The next day, the person who helped me when I left my luggage had a lovely smile and I felt good from the morning.
Original TextTranslated by Google
Response from Property: この度はＲ＆Ｂホテル京都駅八条口をご利用いただきまして誠にありがとうございます。せっかくご宿泊頂きましたのに、スタッフの心無い対応により、ご不快の思いをお掛けして大変申し訳ございません。1名のよろしくない対応でホテル全体の評価になるという事を全スタッフが肝に銘じ、よりよい接客応対ができるように今後も努力して参る所存でございます。お忙しいところ貴重なご意見を頂き重ねてお礼申し上げます。もしまた機会を頂けるのであればご宿泊頂ければ幸いでございます。またのご利用を心よりお待ち申し上げております。支配人　原田
Anonymous User
Single Non-Smoking
Stayed in Nov 2024
Solo travelers
3 review
3.2/5
Posted on Dec 12, 2024
It was difficult to communicate with the front desk staff, and she didn't speak English, so she just left me aside. Her attitude was very cold, and she just blinked when I asked her questions. It was so infuriating.
Original TextTranslated by Google
Response from Property: この度は数あるホテルの中から当館をお選びいただき誠にありがとうございます。せっかくご宿泊頂きましたのに、スタッフの応対が良くなかったという事で、ご不快の思いをお掛けして大変申し訳ございません。担当したスタッフはもとよりすべてのスタッフが笑顔でお客様に寄り添う接客が行えるように引き続き努力をしてまいります。お忙しいところ貴重なご意見を頂き重ねてお礼申し上げます。もしまた機会を頂けるのであればご宿泊頂ければ幸いでございます。またのご利用を心よりお待ち申し上げております。支配人　原田
Guest User
Single Non-Smoking
Stayed in Oct 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Dec 2, 2024
The room is a bit cramped Hygiene: There are still hairs in the toilet. I think this should not happen. Environment: Close to Kyoto Station, just a few steps away. There is also a convenience store downstairs.
Original TextTranslated by Google
Response from Property: この度は数あるホテルの中から当館をお選びいただき誠にありがとうございます。せっかくご宿泊頂きましたのに、清掃が行き届いておらず、ご不快の思いをお掛けして大変申し訳ございません。ご意見を真摯に受け止め改善に努めて参ります。お忙しいところ貴重なご意見を頂き重ねてお礼申し上げます。もしまた機会を頂けるのであればご宿泊頂ければ幸いでございます。またのご利用を心よりお待ち申し上げております。支配人　原田
Guest User
Single Non-Smoking
Stayed in Oct 2024
Business travelers
2 review
3.7/5
Posted on Nov 28, 2024
The room was small but functional and had no problems. I appreciated the breakfast, which included soft-boiled rice*, salad, and yogurt.
Original TextTranslated by Google
Response from Property: この度はＲ＆Ｂホテル京都駅八条口をご利用いただきまして誠にありがとうございます。朝食に関してお褒めのお言葉を頂戴し、大変嬉しく存じます。当館の朝食は、種類は多くございませんが健康志向をテーマにしたこだわりの朝食となりますので、美味しくお召し上がりいただけたなら幸いでございます。貴重なご意見をお寄せいただきありがとうございました。またのお越しをお待ち申し上げております。支配人　原田
Guest User
Single Non-Smoking
Stayed in Oct 2024
Solo travelers
20 review
3.5/5
Posted on Dec 18, 2024
The price per person is acceptable during the peak season. It is very close to Kyoto Station, and the transportation is convenient. The room is really too small. I have stayed in many small rooms, and this one feels that even the bed is shorter than other rooms. The soundproofing is very poor. I can hear the snoring next door at night. The cleaning starts immediately after checking out at 10 am, so it is also quite noisy.
Original TextTranslated by Google
Response from Property: この度はＲ＆Ｂホテル京都駅八条口をご利用いただきまして誠にありがとうございます。せっかくご宿泊頂きましたのに、隣の部屋からの音や清掃の音が聞こえてきたという事で、ご不快の思いをお掛けして大変申し訳ございません。設備面に関しては早急な改修が難しいのが現状ではございますが、清掃時の音に関しては改善できる点があると思いますので努力いたします。お忙しいところ貴重なご意見を頂き重ねてお礼申し上げます。もしまた機会を頂けるのであればご宿泊頂ければ幸いでございます。またのご利用を心よりお待ち申し上げております。支配人　原田