Family Lodge Hatagoya Wangan Nagashima Guest Reviews
4.1/5
Very Good
62 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.2
Cleanliness4.2
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All reviews(62)
Positive reviews(6)
Reviews with photos/video(2)
Friendly staff(4)
Negative reviews(2)
Chua
Standard Twin Room, 2 Queen Beds, Smoking
Stayed in May 2024
Family
9 review
2.0/5
Posted on Jun 17, 2024
Stayed one night as we visited Spa Land and the outlet. It was quite noisy in the room due to rooms facing road. We requested for non smoking room in advance through messaging but was ignored. Even when we were at the reception to do check in, the staff flatly refused to change the smoking room to non smoking.
Guest User
Standard Twin Room With 2 Queen Beds-Non-Smoking
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 8, 2024
The room is very simple, clean and tidy, and across from the motel is a convenience store. There is free coffee and tea offered in the public area which is in front of the reception desk. After I had tea, I just went back to my room soon. However, I left my handbag on the ***** sofa. I was very worried because my passport and money were in my bag. Luckily, the kind receptionist lady kept my handbag. Thanks for the help from the lady. She saved my day and my trip !!!
熹子
Standard Twin Room With 2 Queen Beds-Non-Smoking
Stayed in Mar 2024
Family
13 review
4.2/5
Very Good
Posted on Apr 10, 2024
The room is very clean and the staff is nice to serve.
Guest User
Standard Twin Room With 2 Queen Beds-Non-Smoking
Stayed in Mar 2024
Family
2 review
4.5/5
Great
Posted on Apr 9, 2024
The location is excellent, only an 8-minute drive to the Long Island Orchestra. The room was clean and tidy, and the lady at the front desk was very polite. Simple breakfast, coffee, juice, bread. Overall feeling good.
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Guest User
Standard Twin Room With 2 Queen Beds-Non-Smoking
Stayed in Jun 2023
Family
26 review
4.0/5
Very Good
Posted on Jul 23, 2023
The service staff at the front desk could communicate well in English. They saw us dragging our suitcases and took the initiative to help us arrange a room on the first floor. The attitude is also sincere and polite, and I feel very good. The reception hall is warmly decorated and has a stuffed bear, which makes people feel warm and comfortable.