New Akan Hotel

New Akan Hotel Reviews

New Akan Hotel

2 Chome-8-8 Akancho Akankoonsen, Kushiro City, Hokkaido, 085-0467, JapanSee Hotel Details
New Akan Hotel
New Akan HotelNew Akan HotelNew Akan Hotel
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

8.4/10
Very Good
77 review
Verified reviews
Location9.0
Amenities8.1
Service8.4
Cleanliness8.3
Filter by:
Sort by:
All reviews(77)
Positive reviews(67)
Reviews with photos/video(27)
Awesome stay(19)
Delicious buffet(14)
Relaxing hot springs(12)
Tasty dinner(12)
Loved the view(11)
Clean and tidy(8)
Great location(8)
Friendly host(7)
Negative reviews(10)
Guest User
Crystal Building Western-Style Room Lake View (Non-Smoking)
Stayed in Jun 2025
Family
4 review
9.0/10
Great
Posted on Jul 22, 2025
Location- on other end of the row of hotels around Lake Akan boat cruise area so it is further away from the Ainu Kotan (Village) and convenience store. But boat cruise has 2 embarkation points, with one just a few minutes walk on the left of the hotel entrance so this is ok. Also a short walk to the Bokke (bubbling mud). Only negative point is that the carpark lots are limited so we had to use the hotel shuttle to go to and from the car parked in an open space about a block away. Winning point is the roof-top open-air public bath; it is a mixed gender public bath accessible separately from the male and female indoor baths which provides elastic banded tops and shorts to wear before going to the mixed gender pool. Allowed us to meet there to enjoy the beautiful sunset, mountains and lake views. Buffet breakfast and dinners were excellent; even though alcohol was not included unlike another hotel which we stayed in, there was plenty of food variety which were fresh and tasty. Highly recommend this hotel.
WKLee42
Crystal Western-Style Room (Non-Smoking, View Not Specified)
Stayed in May 2025
Couple
9 review
9.0/10
Great
Posted on Jun 30, 2025
The hotel is next to Lake Akan and its pier. It’s catered to tourists group. Meals have large crowd. Buffet are standard and offered a good variety of Japanese cuisines. Beers and alcoholic drinks have additional charges.
Guest User
Crystal Building Western-Style Room Lake View (Non-Smoking)
Stayed in May 2025
Couple
4 review
8.0/10
Very Good
Posted on Jun 7, 2025
The room at Crystal building is a little bit old, and the flush button of toilet is extremely hard to press. However the breakfast and dinner buffet is very good as well as the public bath.
RayCK
Crystal Building Japanese-Style Room (Non-Smoking, View Not Specified)
Stayed in Aug 2024
Family
4 review
8.5/10
Very Good
Posted on Sep 15, 2024
Nice location with a good view of the Lake. Dinner and breakfast buffet offered a good variety of food. Had an enjoyable stay. Would love to visit again
Rachooo
Crystal Western-Style Room (Non-Smoking, View Not Specified)
Stayed in Jul 2024
Couple
37 review
9.0/10
Great
Posted on Aug 24, 2024
Front desk staff greeting in good english, letting us know a firework at 20:30. Nice spacious hotel room, yet facing mountain side, no special view. Busy hotel restaurant, not easy to get a seat or get some food, queuing up everywhere, limited choice of food. Location wise, good.
AI LIN
Crystal Western-Style Room (Non-Smoking, View Not Specified)
Stayed in Sep 2024
Traveling with friends
12 review
9.0/10
Great
Posted on Oct 7, 2024
Although hotel abit old fashioned but buffet spread for breakfast and dinner was good. Bonus point is the onsen which was very quite big n well equipped
NG
Crystal Western-Style Room (Non-Smoking, View Not Specified)
Stayed in Jan 2024
Couple
15 review
6.0/10
Posted on Feb 29, 2024
This hotel is aged hotel , the old wings room are too old fashion . I suggest them need to renovation the old wings (JADE)
Guest User
Run of House
Stayed in Aug 2023
Family
5 review
10/10
Outstanding
Posted on Sep 12, 2023
Really love the buffet breakfast & dinner. Lots of choices & fit every person.
Guest User
Crystal Building Japanese-Style Room (Non-Smoking, View Not Specified)
Stayed in May 2023
Family
1 review
6.0/10
Posted on Jun 29, 2023
Even though functional, the hotel needs a major refurbishment. Cramped bathroom, old faucets, horrible shower head and no air conditioning (or not turned on). We got a good deal so it’s bearable. But for 40000 yen, it’s not worth your money, although lake facing rooms have pretty view.
Lizchen Sun
Crystal Western-Style Room (Non-Smoking, View Not Specified)
Stayed in May 2025
Traveling with friends
13 review
9.0/10
Great
Posted on Jul 10, 2025
Large hotel, not new (or we had a room in the old wing) furniture is very worn, but everything is clean, great view of the lake from the room. On the roof is a warm good area with onsen and a warm pool on the roof. The buffet is delicious and varied both for dinner and for breakfast.
Original TextTranslated by Google
川川
Crystal Building Japanese-Style Room (Non-Smoking, View Not Specified)
Stayed in Apr 2025
Family
53 review
10/10
Outstanding
Posted on May 30, 2025
The hotel's food is very good, and the lake view is first-class. Like other hotels in the hot spring street, the facilities are a bit old, but the open-air hot spring is new and large, with a great view. The overall service and hygiene are good.
Original TextTranslated by Google
S.tomo
Crystal Building Japanese-Style Room (Non-Smoking, View Not Specified)
Stayed in Mar 2025
Couple
3 review
9.5/10
Amazing
Posted on Apr 29, 2025
I was surprised at how delicious the food was! I didn't request a room facing the lake, but I ended up staying in a room with a great view.
Original TextTranslated by Google
Guest User
Crystal Western-Style Room (Non-Smoking, View Not Specified)
Stayed in Mar 2025
Family
3 review
8.0/10
Very Good
Posted on Apr 19, 2025
It is a traditional hot spring hotel with nostalgic decoration, so the room facilities are average. But you can enjoy the lake view and snow-capped mountains from the room, which is very good. The breakfast is very rich. It is very comfortable to sit by the window and enjoy the lake view while eating breakfast.
Original TextTranslated by Google
Anonymous User
Crystal Western-Style Room (Non-Smoking, View Not Specified)
Stayed in Jan 2025
Traveling with friends
4 review
7.5/10
Posted on Mar 6, 2025
It is an older hotel, and the room facilities are old. There were a lot of ********* tour groups when I checked in. The buffet dinner was pretty good, with a wide variety of food, including barbecue and so on. The toilet in the room was very small, but fortunately I could take a bath in the bathroom directly after taking a hot spring bath. The open-air hot spring was pretty good, I liked it very much~
Original TextTranslated by Google
Guest User
Crystal Building Japanese-Style Room (Non-Smoking, View Not Specified)
Stayed in Jan 2025
Family
3 review
6.0/10
Posted on Feb 8, 2025
The toilet in the room has a very strong odor. Once the door is opened, the whole room is filled with odor. I can only try not to open the toilet door. I really don't understand why the odor is so strong, and I don't know what the odor is. I can only say that I have never stayed in a hotel with such a stinky toilet. I am not picky. Other facilities are also relatively old. The buffet has a lot of varieties, and the products are average. Anyway, I won't stay there next time
Original TextTranslated by Google