4 Chome-6-10 Akancho Akankoonsen, Kushiro City, Hokkaido, 085-0467, JapanSee Hotel Details
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1 night
Guest Reviews
9.2/10
Great
240 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.2
Service9.2
Cleanliness9.3
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All reviews(240)
Positive reviews(235)
Reviews with photos/video(110)
Relaxing hot springs(57)
Delicious buffet(29)
Tasty dinner(27)
Well designed(14)
Secluded lake view(10)
Near shopping area(9)
Convenient for shopping(9)
Highly recommended(5)
Negative reviews(5)
Wendy17
[WINGS] Japanese Style Room (shower Booth)
Stayed in Jun 2025
Family
22 review
8.0/10
Very Good
Posted on Jul 26, 2025
The hotel is near to the lake and there are a few choices of onsens. Food is good with many choices.
iabdullah
[WINGS] Japanese Style Twin Bed Room (Lake View)
Stayed in Jan 2025
Business traveler
1 review
10/10
Outstanding
Posted on Feb 21, 2025
Thanks to AKAN Leather for inviting me at such a beautiful place and suggesting me Lake Side Hotel to Enjoy Beauty of this Place 😍
Hotel Staff was very Friendly, Accomodating and Professional.
spyeeew
[WINGS] Japanese Style Room
Stayed in Dec 2024
Family
25 review
10/10
Outstanding
Posted on Feb 24, 2025
Love this hotel. Located near the lake and the activities centre just few minutes walk from hotel. The hotel offer shuttle from bus terminal. The Onsen is huge with different types of bath.
6/9
Choon Seng
[WINGS] Japanese Style Room (shower Booth)
Stayed in Jun 2025
Family
6 review
10/10
Outstanding
Posted on Jul 27, 2025
We would like to extend our deepest appreciation to Ms. Tamori Minatsu for her exceptional help during our recent stay. Upon arriving at the hotel, we discovered that we had left a bag containing a wallet, cash, and cards at a restaurant in Kamikawa, nearly three hours away.
We approached Ms. Tamori for help. She listened attentively to understand our situation. The she contacted the restaurant to confirm that the bag had been found. The next day, she went above and beyond by helping us arrange for the bag to be safely delivered to our hotel in Sapporo.
Thanks to her efficiency, kindness, and genuine concern, a potential disaster turned into a heartwarming reminder of the hospitality and warmth we experienced in Hokkaido. We are truly grateful for her support — she made our trip not only smooth but also deeply memorable.
Yi Shiean
Komorebi Japanese Style Twin Room With Jet Bath
Stayed in Sep 2024
Couple
8 review
9.5/10
Amazing
Posted on Oct 5, 2024
Nestled by the serene Lake Akan, Tsuruga Akan Resort offers an immersive onsen experience wrapped in Ainu heritage and modern luxury. While the resort falls short on its buffet—a rather underwhelming spread given the price range comparable to other premium onsen resorts—it more than makes up for it with its impressive array of onsen baths, each designed to provide a unique and rejuvenating experience.
The resort is split between the Main Building and the newer Wing Building. The Main Building exudes a more traditional atmosphere, while the Wing Building presents a contemporary take on relaxation, but both are bound together by their dedication to Ainu motifs—from the intricately designed lift doors to the towels, celebrating the indigenous culture of Hokkaido.
The onsen baths are, without a doubt, the crown jewel of the resort. In the Main Building, the basement offers an extraordinary variety of baths, from the enchanting Cave Bath to the rustic Log Bath, carved from a thousand-year-old tree. The Bubble Bath delivers a gentle, soothing soak, but the Massage Bath steals the show. With water shooting from a high ceiling, targeting sore muscles in the shoulders and back, it’s a deeply therapeutic experience.
On the 8th floor, the sauna is housed in a stunning dome-shaped glass structure, offering unobstructed views of the sky while you steam. However, the real spectacle lies at the basement’s open-air bath, which directly overlooks Lake Akan. The sight of the lake at dawn, with the morning mist hovering above the water, is nothing short of breathtaking.
The Wing Building showcases a more modern onsen experience, headlined by its hot stone sauna. It blends traditional and contemporary design, featuring hot and cold stone rooms adorned with intricate Ainu-inspired motifs. It’s an ideal retreat for those seeking a fusion of modern wellness with cultural depth.
An added touch of luxury is the availability of centennial Akan spring water, served for drinking at the onsen baths. Renowned for its purity and health benefits, it’s a refreshing complement to the onsen experience, keeping guests hydrated while they indulge in the various baths.
While the buffet could use an upgrade to match the overall quality of the resort, the unmatched variety of onsen baths more than compensates. The meticulous attention to design, cultural elements, and breathtaking views make this resort a standout among onsen destinations.
6/20
Guest User
[WINGS] Japanese Style Twin Bed Room (Lake View)
Stayed in Apr 2025
Couple
7 review
10/10
Outstanding
Posted on May 24, 2025
Onsen is the best. Indoor and outdoor. Lots of options. Buffet spread is excellent. Lots of choices. Overall a great stay.
Y Sin
[WINGS] Japanese Style Twin Bed Room
Stayed in Mar 2025
Couple
29 review
10/10
Outstanding
Posted on Apr 6, 2025
Beautifully decorated with modern design. The onsen is huge with various water features and wonderful view to see the lake. Though the buffet provides very good food with good quality but the room price is equivalent to one with Kaiseki.
raywongwm
[WINGS] Deluxe Japanese-Western Room (Lake View)
Stayed in Feb 2025
Traveling with friends
18 review
10/10
Outstanding
Posted on Apr 8, 2025
Our third times staying in this hot spring hotel in Lake Akan! Very good services offered, and great choices of food both in breakfast and dinner! Our room overseeing the great view of frozen Lake Akan, and we greatly enjoyed the room facilities during our three nights stay! Will come again …
Fam KH
Komorebi Japanese Style Twin Room With Jet Bath
Stayed in Dec 2024
Couple
23 review
8.5/10
Very Good
Posted on Jan 24, 2025
The best onzen i have been so far in Japan. Breakfast and dinner is a buffet. A lot of choices, Chinese, Japanese and western style. No regret to stay in this result
Dora5
Bekkan Japanese Style Room With Open Air Bath And Forest View
Stayed in Oct 2024
Family
19 review
9.5/10
Amazing
Posted on Dec 8, 2024
A well-maintained traditional Japanese grand hotel. recommended for families with young children.
Kee Yean
[WINGS] Japanese Style Twin Bed Room
Stayed in Mar 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Apr 17, 2024
This hotel is excellent, elegant design, plenty types of onsen to choose from. Locations is great, right infront of Lake Akan Ainu Kotan.
Breakfast & Dinner buffet has ample choices of dishes to choose from. Featuring Japanese, Western, Chinese corner of cuisines.
Highly recommended!
6/15
jun ray william
[WINGS] Japanese Style Room (Lake View)
Stayed in Apr 2024
Couple
15 review
7.5/10
Posted on May 23, 2024
great setting by the akan lake, the hotel room need to be updated for the price they charge
Joel
[WINGS] Japanese Style Twin Bed Room
Stayed in Jul 2024
Family
8 review
8.0/10
Very Good
Posted on Aug 18, 2024
Bad due to the service they provided.
JackyRlb
Shiori Japanese Style Room 12 Tatami
Stayed in Nov 2024
Family
26 review
9.5/10
Amazing
Posted on Dec 5, 2024
Many types of Onsen inside. Breakfast and dinner are buffet type and very delicious
Ho Man
Komorebi Japanese Style Twin Room With Jet Bath
Stayed in Dec 2024
Solo traveler
39 review
10/10
Outstanding
Posted on Mar 3, 2025
Wide variety of food in both dinner and breakfast buffet!!!