Atour Hotels in Kunshan

The tall waitress with small eyes and high cheekbones at the front desk kept selling cards. It was annoying. The front desk is the facade. They should train some pretty girls. The windows of the superior rooms in this hotel are all full of shopping mall air conditioner outdoor units. The resonance noise is not an option. The formaldehyde concentration in the executive king room is very high. I have skin allergies. The window cannot be opened. There is a noisy construction site opposite. The elevator shared with the apartment is very slow. As an old member of Atour, I feel that this hotel is the least like Atour.

Facilities: Really good Hygiene: Very clean Environment: Very comfortable Service: Very attentive I have always trusted this brand of hotel chain and sincerely recommend it. It is very cost-effective, and the distance from various shopping malls and attractions is very suitable. It has an alarm clock and is quiet!

The room is superb, the service is super good, the environment is good, very quiet, the air conditioning is very cold, the bed is very comfortable, it is very recommended for everyone to stay and travel, not far from Kunshan South Station, parking spaces are sufficient. Previously, the company organized more than 80 people to Kunshan for training, and lived in Xinxin Creative Atour. I chose it because of the good location, convenient transportation and close to the company. At first, I was afraid that there would be many people, and I would be messy when I checked in, eating, and doing activities, but I didn't worry about it at all. From the beginning of the reservation, the hotel manager took the initiative to connect. The conference room layout and process arrangement did not need us to manage. He also sent a tea break, with fruit and small cakes, which was a pleasant surprise. The training went smoothly. After the end, a customer was on the high-speed rail, saying that the important small notebook was dropped in the hotel, and it must have been lost in the store. The store manager said that he didn't find it when cleaning, but he still helped to watch the monitoring and find the relevant guests. After a long time, he finally found it, and it was collected by other in-store guests. After that, the store manager also helped to send it to the customer and confiscated the money. During the period, he kept synchronizing the progress with me, which made me particularly worry-free. This event can be so complete, all relying on the cooperation of Atour Hotel, flexible service and control of details. In the future, the company's activities will definitely choose here, and all the staff must be given a big praise!

I suggest this hotel to be emulated nationwide. This is really the hotel with the best service I have ever stayed in. The front desk + guest room are really a store that is doing the hotel with heart. I called in advance to check in on the first day because I had to leave early to Wuxi, so I contacted if I could check in early. The front desk said no problem, they would check in for you first when you arrived. When I arrived at the hotel, I also upgraded the room type for free. The front desk will also arrange the floor and direction for you according to your preferences. The room type is also very large and the hygiene is also ok. I stayed there for a longer stay the next day and came back late. After getting the room card, the front desk also sent two breakfasts thoughtfully. Because we were going to Suzhou, the room lady might have seen that we had water. After taking it away, they thoughtfully gave me an extra bottle of water in the room (all drinks in the hotel refrigerator are free to drink). It was really heartwarming to see it when I came back tired from playing. For breakfast, there were sweet and salty tofu pudding, which really took care of the tastes of both the north and the south. There were also special Aozao noodles and Suzhou soup noodles, green rice balls, anyway, everything was prepared. I forgot to take pictures of the room. I used to run a hotel, so I might pay more attention to the details of the hotel. I really have nothing to say about this. The front desk will greet you no matter what time it is, even in the middle of the night. I really strongly recommend that Atour nationwide popularize the management of this hotel, which is much better than some 5-star hotels, and the price-performance ratio is super value✅

After a year, I came to Kunshan to eat hairy crabs again and stayed in this restaurant again. I still give it a good review! Because I bought hairy crabs and couldn't steam them in the room, the hotel staff helped me steam them and prepared shredded ginger, soy sauce and vinegar for us, saying that they are more delicious when eaten together! In the evening, the restaurant provides free buns and porridge. I saw that it was written: Late-night porridge arrives, and you can get this gift package if you book through Ctrip! Next year when I come to Kunshan, I will stay in this restaurant again!