Vienna International Hotel(Kunming Changshui International Airport Airport) Guest Reviews
4.6/5
Very Good
2281 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(2281)
Positive reviews(2183)
Reviews with photos/video(300)
Offers pick-up/drop-offs(565)
Close to airport(254)
Convenient location(232)
Easy to get around(223)
Classy environment(165)
Friendly front desk staff(146)
Quiet & comfortable(93)
Perfect for business trips(38)
Negative reviews(98)
Shree07
Superior Twin Room
Stayed in Sep 2022
Business travelers
26 review
4.2/5
Very Good
Posted on Nov 7, 2022
The hotel is new, near by airport. The room is clean with good amenities.
Response from Property: Dear guests: Thank you for your visit and praise, I am very pleased to bring you a satisfactory experience for this stay, I wish you a pleasant journey~
Logan Brett William
Superior Double Room
Stayed in Jun 2022
Solo travelers
4 review
4.5/5
Great
Posted on Jul 24, 2022
Located fairly close to the airport, only needing a 10 minute ride by taxi give it take. Rooms are also very clean and well kept. Great for an overnight stay after arriving in town late
Response from Property: Distinguished guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we have done only brings different holiday experiences to every guest. Seeing your satisfaction and affirmation, we are really touched. We will continue to work hard and be ready at all times. Welcome back at any time.
Guest User
Superior Double Room
Stayed in Jun 2022
Solo travelers
15 review
4.5/5
Great
Posted on Jul 22, 2022
The hotel was perfect for an early flight. There is a free shuttle bus in the morning to get you to the airport. The rooms are modern with basic amenities and the beds and pillows are extremely comfortable.
Response from Property: Distinguished guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we have done only brings different holiday experiences to every guest. Seeing your satisfaction and affirmation, we are really touched. We will continue to work hard and be ready at all times. Welcome back at any time.
Clare Elizabeth
Deluxe Double Room
Stayed in Jun 2022
Couples
8 review
4.0/5
Very Good
Posted on Jul 16, 2022
We stayed here for 1 night as we had a flight from Kunming airport the following morning. When we checked into the hotel we were asked what time we were flying and we were then booked onto the airport shuttle bus - very helpful!
Response from Property: Dear guest: Thank you for choosing to stay at the airport store of Kunming Changshui International Airport of Vienna International Hotel. It's a great honor to be praised by you. We look forward to your visit again and wish you a pleasant trip~
YolandeN
Superior Twin Room
Stayed in Jun 2022
Travel with friends
13 review
4.5/5
Great
Posted on Jul 15, 2022
Clean linen and comfortable bed, shuttle to airport .. that is what I needed for my early flight next morning and that was good
Response from Property: Dear guest: Thank you for choosing to stay at the airport store of Kunming Changshui International Airport of Vienna International Hotel. It's a great honor to be praised by you. We look forward to your visit again and wish you a pleasant trip~
Dean
Superior Double Room
Stayed in Jun 2022
Business travelers
44 review
4.5/5
Great
Posted on Jul 12, 2022
Essential hotel if you have an early morning flight to catch. Free shuttle bus to the airport which takes just 10 minutes.
Response from Property: Dear guests: Thank you for choosing to stay at Kunming Changshui International Airport airport store of Vienna International Hotel. I'm glad to meet you in Kunming, where the seasons are like spring. I look forward to meeting you on my return trip. I wish you a pleasant journey~
PRAKASH RATNA
Superior Double Room
Stayed in Sep 2022
Business travelers
59 review
3.7/5
Posted on Nov 8, 2022
Location is Away from the busy area. Quiet and nice surrounding.
Response from Property: Dear Guest: Thank you for your stay and review, it is a pleasure to bring you a wonderful time on your outing. Your appreciation has greatly encouraged the hotel and is also the driving force for our progress, we will continue to maintain our enthusiasm, committed to making every guest feel at home, eagerly looking forward to your visit again! You are welcome to come back and have a good life!
Ferdinand Els
Superior Twin Room
Stayed in Dec 2022
Family
19 review
4.2/5
Very Good
Posted on Mar 23, 2023
No coffee at an airport hotel. Really??
Response from Property: Hello dear guests! Thank you very much for choosing to stay at Vienna Hotel and sharing your feelings. Thank you very much for your comments. We will follow up and improve in time. We sincerely look forward to your visit again. I wish you a happy life!
Anonymous User
Superior Twin Room
Stayed in Dec 2022
Solo travelers
1 review
4.5/5
Great
Posted on Jan 28, 2023
Good place to stay nearby the airport
Response from Property: 尊敬的賓客,您好!感謝親的入住和分享!衹要您滿意,我們付出再多的努力也是幸福的!期待您的再次入住!!
Jason77
Superior Double Room
Stayed in Jul 2022
Couples
15 review
3.0/5
Posted on Aug 3, 2022
The room was pretty clean and comfortable but the breakfast wasn’t good.
Response from Property: 尊敬的賓客:您好!感謝您對我們酒店的支持和包容,我們會更加努力完善設施和提高服務標準,為您帶來更好的服務!同時,近期我們有推出維也納主題活動,活動期間驚喜不斷。維也納酒店歡迎您再次入住!
YANG-WENQI
Superior Twin Room
Stayed in Nov 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 9, 2024
Very good
Response from Property: 尊敬的賓客,您好!非常感謝您的入住與讚賞 !很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨 !歡迎您再回來體驗,祝生活愉快,昆明春城歡迎您!
Guest User
Deluxe Double Room
Stayed in Dec 2024
Solo travelers
2 review
2.0/5
Posted on Jan 13, 2025
I can say that I am not satisfied. I booked a deluxe king-size bed room, which is no different from an ordinary king-size bed. The door barrier of the room is still broken. The hotel page provides airport pick-up and drop-off services, but the airport drop-off service is only until 2 pm. I stayed and left on the same day. I spent the price of one night to stay for 6 hours. I am a little dissatisfied with the service and discount. The sanitary conditions are good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your detailed review and sharing. We are sorry that this stay did not fully meet your expectations. We will share every valuable suggestion you mentioned with the hotel management, find out the shortcomings from the subtleties, maintain the good aspects, and improve the shortcomings. We always strive to create a perfect stay experience for guests. I believe you will have a brand new experience when you stay next time. We sincerely invite you to come again.
Guest User
Superior Double Room
Stayed in Dec 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Jan 5, 2025
The room is good, the environment is OK, the front desk service attitude is very good, the room is clean, the airport transfer is on time, the breakfast is good, I will choose to stay in Vienna next time I go on a business trip.
Original TextTranslated by Google
Response from Property: Hotel reply:
Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Vienna Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Vienna International Hotel looks forward to your visit again!
Guest User
Deluxe Double Room
Stayed in Dec 2024
Solo travelers
10 review
4.0/5
Very Good
Posted on Jan 2, 2025
The hotel is conveniently located to the airport, about 15 minutes by car in a residential area. The distance from the center of Kunming is more or less 50 minutes, with DD around 70 rmb. The shuttle service to and from the airport is convenient and efficient. A note of merit to the guy at the reception who picked me up at the airport together with the driver and then accompanied me to the room helping me with my bags. The other receptionists were also kind, even if they didn't speak English. The thing I didn't like was the cleanliness which I found very approximate, especially in the bathroom. Even the windows were so dirty that you could hardly see outside. Acceptable in the rest of the room. The furniture is a little kitsch. Smell of smoke in the corridors. A convenient choice for one night if you want to stay close to the airport, but the cleanliness needs improving.
Original TextTranslated by Google
Response from Property: 親愛的客官,您好!非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們用心服務讓到店的每位客官都能感受到
Guest User
Superior Double Room
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The room is clean, the surroundings are convenient for eating, the service is good, it is close to the airport, and the plane pick-up service is free. Because I caught a flight in the morning, I couldn't have breakfast. I was suggested to cancel the order and place a new order. Intimate service
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Vienna Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost performance. Vienna International Hotel looks forward to your visit again!