Kunming Mingdu International Hotel (Changshui Airport)

I never experienced this kind of thing anywhere in China. I travelled with my wife and parents, so I booked two rooms, one for my parents and another for me. At first they gave a room , the room was okay but the bathroom was smelly we asked them to change it and they provided another one . Initially, there were no problems for the room. When my father went to the washroom, the ceiling fell down. Luckily, he was not injured. And from the hole, the drainage water from the upper floors was leaking to our washroom. It was so smelly that we could not even enter the washroom . I immediately asked our receptionist to change the room or fix it and explained the problem, but he didn't even come to our room to check it what he said is all the rooms are full and he cannot change. We explained the situation as requested to change the room. But he didn't change the room, and the only thing he suggested was changing the room the next day, or to vacate the hotel if we cannot stay there. And it was already midnight and the proposal he suggested was to leave the hotel! I don't know why he even didn't bother to check the situation. It was a nightmare for us. We stayed in that messy room for that night, and we vacated the hotel very nect day. 我在中国从未遇到过这种事。我和妻子、父母一起旅行，所以订了两间房，一间给父母，另一间给我自己。起初他们给了我一间房间，房间还行，但卫生间很臭。我们要求他们换，他们又给了我另一间。起初，房间没有问题。我父亲去洗手间时，天花板掉了下来。幸运的是，他没有受伤。楼上的排水从那个洞里漏到了我们的洗手间。洗手间臭得我们根本进不去。我立即要求接待员换房间或修理，并解释了问题所在，但他甚至没有来我们房间查看，说所有房间都住满了，他不能换房间。我们按照要求解释了情况，换了房间。但他没有换房间，他唯一的建议是第二天再换房间，或者如果住不下就搬走。当时已经是午夜了，他建议的竟然是搬走！ 我不知道他为什么连情况都没去检查一下。对我们来说简直是一场噩梦。那天晚上我们就在那间乱糟糟的房间里住了一晚，第二天就搬走了。