Sofitel Kunming Hotel

體驗感太差了，房間窗户打不開、外賣也送不上來，衹能下去大堂外面櫃子裏拿，請問酒店買個這種送餐機器人很難嗎

非常棒，酒店服務很好，行政酒廊經理Joyce特別nice，幫我們把蛋糕保存得很好，還提供了小禮物，特別感謝！

I met with friends to visit Kunming. Choosing a hotel is always a requirement. Considering the old high star, geographical location, quality service and other aspects, I finally decided to choose Sofitel Kunming. I confirmed the order by phone two days before the trip, added the housekeeper Joyce's WeChat, and received the whole caring service. Thank you! After arriving at the store, I felt the high standard of the hotel management concept from the reception to the front desk service: professional, friendly and efficient! When checking in, I learned that my housekeeper Joyce was the manager of the executive lounge. I went to the executive lounge and received my warm reception. The service process of the whole team was very professional, and the communication and details were handled very well. Like it. Since the accommodation needs and itinerary were informed in advance, the room has been reserved and the check-in was very fast. The room has a wide view, comfortable bedding, clean and tidy, which exceeded my overdue! The breakfast is also very rich. Every employee gives guests a smiling service. There are several good desserts in his house. You can try it if you have the opportunity. Although I stayed for 2 nights, I still feel unsatisfied. I can only look forward to seeing you next time. It is a really good old hotel with online service throughout the whole process!