Rendingren Hotel (Kunming Changshui Airport) Reviews

Response from Property: 【Free airport pick-up, free airport drop-off, private parking, restaurant,】 Dear guests, hello! Thank you for your strong support for Rending Ren Hotel. Your satisfaction is the driving force for the hotel to move forward. Our airport pick-up and drop-off are free. The hotel has a superior geographical location and convenient transportation. There is a private parking lot in the hotel, and the parking space is very convenient. The lobby is simple and atmospheric, with a reasonable layout and light music, which is very nice. The room has good lighting, bright, quiet, and clean. The mattress is very comfortable, the water is fast, the water temperature is good, and the room is neat and atmospheric. No need to say more, just come often! I wish you: good work and a good mood every day O (N_T) O~

Response from Property: 【Free airport pick-up, free airport drop-off, private parking, restaurant,】Dear guests, thank you for your good comments. We are very happy. It is also a kind of fate to meet you during your journey. We look forward to meeting you next time and hope to give you more different experiences. Don’t forget to recommend it to your relatives and friends. Please be reminded that the hotel provides 24-hour airport pick-up and drop-off services. After arriving at the airport, you can contact the hotel front desk after getting your luggage. If you need airport drop-off service, please also reserve sufficient time for check-in and contact the front desk to arrange airport drop-off service for you.

Response from Property: We are very sorry to hear that you are not satisfied with our airport pick-up service. We understand that it is inconvenient for everyone on rainy days, and our service should be more thoughtful and considerate. We are deeply sorry that the driver did not take the initiative to pick you up. We will train our drivers to ensure that they pay more attention to the needs and comfort of guests during the service. At the same time, we will strengthen the supervision of service attitude to ensure that our team members always treat every guest with courtesy and professionalism. If you have any other questions or suggestions, please feel free to contact us. We will listen to your opinions carefully and work hard to improve our services to provide a better experience. Once again, we apologize for the inconvenience caused to you and hope that you can give us a chance to make up for this shortcoming.

Response from Property: 【免費接機、免費送機、私人停車場、餐廳、】尊敬的客人，感謝您的好評，我們甚是開心呢，能在您的旅途中與您相遇也是一種緣分，我們期待與您的下一次相遇，希望能給您更多不一樣的體驗，別忘了推薦給您身邊的親朋好友喔提醒酒店提供24小時接送機服務，到達機場後您可以在取得行李後與酒店前台聯繫，若您需要送機服務，也請您充分預留好辦理登機手續的時間，聯繫前台為您安排送機服務

Response from Property: 【免費接機、免費送機、私人停車場、餐廳、】尊敬的客人，感謝您的好評，我們甚是開心呢，能在您的旅途中與您相遇也是一種緣分，我們期待與您的下一次相遇，希望能給您更多不一樣的體驗，別忘了推薦給您身邊的親朋好友喔提醒酒店提供24小時接送機服務，到達機場後您可以在取得行李後與酒店前台聯繫，若您需要送機服務，也請您充分預留好辦理登機手續的時間，聯繫前台為您安排送機服務

Response from Property: 【免費接機、免費送機、私人停車場、餐廳、】尊敬的客人，謝謝您的好評，小仁非常開心，您的5星好評認可，是對小仁家酒店最大的支持和肯定！小仁家24小時管家服務，小仁家長期堅持一客一住，一客一打掃，一客一消毒。您入住後，檢查房間熱水、空調、電視等基礎設備哦，如有問題第一時間聯繫管家！小仁家的設施設備都是定期更新維護的哦。另外，小仁家還有2米的特大床、家庭房、麻將房等。小仁家針對新老顧客，還有優惠和驚喜哦，歡迎您下次再來哦，希望您今後多多關注小仁！！

Response from Property: 【免費接機、免費送機、私人停車場、餐廳、】尊敬的客人，謝謝您的好評，小仁非常開心，您的5星好評認可，是對小仁家酒店最大的支持和肯定！小仁家24小時管家服務，小仁家長期堅持一客一住，一客一打掃，一客一消毒。您入住後，檢查房間熱水、空調、電視等基礎設備哦，如有問題第一時間聯繫管家！小仁家的設施設備都是定期更新維護的哦。另外，小仁家還有2米的特大床、家庭房、麻將房等。小仁家針對新老顧客，還有優惠和驚喜哦，歡迎您下次再來哦，希望您今後多多關注小仁！！

Response from Property: Dear guest,We are truly sorry to hear about your less-than-satisfactory experience. We apologize for the unprofessional behavior of our staff smoking during check-in. This is not in line with our service standards and we will address this issue immediately to ensure it doesn't happen again.Regarding the difficulty in finding the driver, we understand your frustration. There may have been some miscommunication or unexpected delay. We will review our pickup service procedures to improve its efficiency and reliability.We are glad to hear that the room was acceptable. We are constantly striving to improve all aspects of our hotel and take your feedback seriously. We hope you will give us another chance in the future to show you a better experience.Thank you for your review and we look forward to serving you better next time.Best regards,

Response from Property: 尊敬的客人您好，您都這麼滿意啦，還不給我一個五星好評呀，小仁好傷心，我們一直致力於為客人提供便捷、舒適的住宿體驗，很高興能在這次雲南之行您留下了美好的回憶。我們的免費接送班車服務是為了讓客人在抵達和離開時更加輕鬆，同時，我們也會不斷提升服務質量，讓每一位客人都感受到家的温暖。酒店的房間設計旨在為客人提供舒適的空間，智能馬桶等設施也是為了讓您的住宿更加便利和舒適。周邊的餐飲選擇豐富，也是為了滿足不同客人的口味需求。我們期待着您的再次光臨，祝您在未來的旅行中收穫更多的美好回憶！

Response from Property: Dear guest: Hello, thank you very much for your review! Ren Dingren Hotel is located near Changshui Airport in Guandu District, Kunming. It is only about a 10-minute drive from Changshui International Airport and about an 8-minute drive from the airport front station. The hotel also provides free parking spaces. The hotel creates a fresh and comfortable sleep experience specially for guests. There are currently more than 50 guest rooms, each with its own characteristics, to provide you with a high-quality accommodation trip. If you encounter any problems during your check-in process, please call the front desk and we will solve it for you in time. We look forward to seeing you next time See you soon, wish you well~

Response from Property: Dear guests, the hotel is located in the airport business district. Kunming Airport is already in the suburbs. Although the surrounding area of ​​the hotel is not very prosperous, it can still meet daily needs. The hotel is only about 10 minutes away from the airport, which is very convenient and satisfying. Dear guests who are in transit and catching up with morning and evening flights, the hotel also provides 24-hour airport pick-up and drop-off services. I wonder which service the hotel has not done well. Please also ask that the hotel seriously reflect on it and improve the service quality!

Response from Property: 【免費接機、免費送機、私人停車場、餐廳、】非常感謝您對我們酒店的高度評價！我們一直致力於為客人提供便捷、舒適的住宿體驗，很高興能在這次雲南之行您留下了美好的回憶。我們的免費接送班車服務是為了讓客人在抵達和離開時更加輕鬆，同時，我們也會不斷提升服務質量，讓每一位客人都感受到家的温暖。酒店的房間設計旨在為客人提供舒適的空間，智能馬桶等設施也是為了讓您的住宿更加便利和舒適。周邊的餐飲選擇豐富，也是為了滿足不同客人的口味需求。而租車還車的方便性則能為自駕遊的客人提供更好的旅行體驗。我們期待着您的再次光臨，祝您在未來的旅行中收穫更多的美好回憶！

Response from Property: Dear guest, thank you very much for your review of the hotel. It can be seen from the review that you are very satisfied with the hotel's service and hygiene, but the hotel environment and facilities may not satisfy you. The hotel is located in Kunming Changshui Airport is near Changshui Airport. What you don’t know is that Kunming Airport is located in the suburbs of Kunming. This may bring you a visual gap. But what I want to say is that although the surrounding area of ​​the hotel cannot be luxurious, it can still be For your temporary accommodation needs, restaurants, supermarkets, pharmacies, fruit shops, etc. are all available around the hotel. Finally, thank you for your review of the hotel. I wish you a pleasant journey!

Response from Property: Hello dear guest, you are so satisfied, but you still don’t give me a five-star review. Xiaoren is so sad. We have always been committed to providing guests with a convenient and comfortable accommodation experience. We are very happy to have you during this trip to Yunnan. Great memories left. Our free shuttle service is to make guests' arrival and departure easier. At the same time, we will continue to improve service quality to make every guest feel the warmth of home. The hotel's rooms are designed to provide guests with comfortable space, and facilities such as smart toilets are also designed to make your stay more convenient and comfortable. There are abundant dining options in the surrounding area to meet the taste needs of different guests. The convenience of renting and returning a car can provide a better travel experience for self-driving guests. We look forward to your visit again and wish you more wonderful memories in your future travels!