Lanxi Hotel (Shenzhen Dongmen Huangbeiling Subway Station) Guest Reviews
4.3/5
487 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.5
Cleanliness4.3
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All reviews(487)
Positive reviews(453)
Reviews with photos/video(196)
Friendly front desk staff(71)
Classy environment(57)
Easy to get around(45)
Many amenities(36)
Close to metro(20)
Good Internet(13)
Well designed(11)
Perfect for business trips(6)
Negative reviews(34)
Brooklyn boys
Themed Queen Room
Stayed in Jul 2024
Travel with friends
78 review
3.5/5
Posted on Aug 8, 2024
Location is very convenient and close to the subway station. Good choices of restaurants nearby.
Response from Property: 尊敬的賓客:您好!一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們, 生命中有太多的選擇,您的每一次選擇都是一種緣分,感謝緣分讓我們與您相識,您的貼心,您的關懷,定會收穫一生的温暖。期待與您再次相逢!
McVivi
Themed Queen Room
Stayed in Jul 2023
Travel with friends
13 review
4.2/5
Very Good
Posted on Aug 6, 2023
Booked a room with projector/screen for movie without windows at a good price. The room is tiny yet it provides all necessities. The in-room WiFi is weak but it's getting better for you to connect to the WiFi provides by the projector. The air-conditioner needs some time to work too.
The bed is a 8"-10" one which is super comfortable! Besides, the lady at concierge and lady who helped me fixing the projector nd WiFi connection were very nice with good service.
Response from Property: 尊敬的賓客:您好!感謝您選擇蘭茲 酒店!您的一句“服務一級棒”就如冬日裏的一股 暖流,温暖了我們的心,感謝您的鼓勵,我們一定會做到更好爭取您下次完美的五分! 祝:安好!
TheRock@xunzhaodeshini
Deluxe Queen Room
Stayed in Jul 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 27, 2023
nice room.........
Response from Property: .尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望 小茲 會是您回憶裏最温馨最獨特的那個!常小茲x看看哦,祝:安好!
Guest User
Cozy Queen Room
Stayed in Mar 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Apr 29, 2024
OK, happy, very comfortable, I will continue to choose this hotel next time. I will continue to support my favorite hotel, comfortable, comfortable, comfortable, comfortable, happy
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your strong support for LX Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come often! I wish you: smooth work and a good mood every day O(∩_∩)O~
Anonymous User
Cozy Queen Room
Stayed in Mar 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Apr 13, 2024
The hotel environment is very good. The facilities are complete and new. The equipment is very good. There are microwave ovens, etc. It is really a good hotel. I like it very much. It is a treasure hotel. It is convenient to travel around the hotel. It has everything you need for eating, drinking and entertainment. Facilities: very new and complete. The Internet speed is very fast 1
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Lanxi Hotel. Perhaps it is fate that allows us to have a beautiful encounter.
Guest User
Couples' Round-bed Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 13, 2024
A good hotel with a very suitable price. The most cost-effective store around. I like it very much. The facilities are complete and the internet speed is fast. I like the atmosphere of this store. The price is good. The waiters are enthusiastic. The facilities are new and complete. The service is also very good. The overall feeling is very good. Recommendation index 5 stars very good 1
Original TextTranslated by Google
Response from Property: Dear guest: Hello! The best advertisement is word-of-mouth recommendation from guests. We are honored that our service has been recognized by you. We look forward to your next stay!
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 12, 2024
The hotel environment is very good. I am very satisfied with the front desk service. The hotel environment is very good, clean and hygienic. The facilities are complete and new. The Internet speed is fast and convenient for travel around. It is a very good store. I like Treasure Hotel 1. Look at how beautiful this lobby is. It is very suitable for taking pictures. 1
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Guest User
Cozy 2-bed Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The hotel environment is very good, the front desk is very enthusiastic, the environment is very good, the facilities are complete, I like this store very much, the service is also very enthusiastic, the facilities are complete, the environment is good, clean and hygienic, very good, and it is also very convenient to travel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Cozy 2-bed Room
Stayed in Sep 2024
Family
42 review
1.0/5
Posted on Oct 5, 2024
I'm really angry. Normally I won't leave a bad review unless it's too outrageous. I originally wanted to take advantage of the National Day to bring my family to Shenzhen to travel together. I booked three rooms in total for three nights. Because I had some work matters to deal with, I just walked them to the door and left. It was only on the last day when I picked them up at the hotel that I realized that the room was pitifully small and the windows were extremely small. It was very depressing to live there. There was a strong smell as soon as we entered the door. We also brought a one-year-old child and an elder to stay with us, which made our child feel sick. There was a big unknown smell in all three rooms. My family all come all the way from their hometown to see me. Maybe they are afraid of trouble me, so they have never been in the same situation as me. I only found out after I went there on my own. It’s really hard to explain. I really don’t recommend coming.
Original TextTranslated by Google
Response from Property: Hello, thank you for your review. We sincerely apologize for your unpleasant experience during your stay. It is indeed a prohibited operation to switch to offline payment on the website. We are very sorry that we cannot meet your requirements. The double bed and twin bed you booked here are part of the room types with windows. The lady at the front desk saw that there are more people checking in at your side. You have allocated all room types with windows. The actual rooms and pictures are the same. There is absolutely no fraud. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk colleagues are dedicated to serving you 24 hours a day. If we have a problem, we will upgrade it to you unconditionally and deal with it immediately. Customer satisfaction is our service purpose. I wish you a happy life!
Guest User
Couples' Round-bed Room
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 12, 2024
The hotel environment is very good. I like the front desk. The room is wide, hygienic and clean. The facilities are good and well-equipped. The wifi speed is very fast. I like it very much. 1. The store is good. Zhongcao Treasure Hotel likes it very much. 1
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Guest User
Comfy Queen Room
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 8, 2024
It was my first time staying at this hotel and I was really amazed. Such a low price made me feel the star-level service. The facilities are very complete, including microwaves and everything else. The service is also warm and the Wi-Fi speed is very fast. I like this treasure hotel very much.
Original TextTranslated by Google
Response from Property: Dear customers, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trips or travel! Sincerely look forward to your visit again!
Guest User
Cozy Queen Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The hotel environment is very good, the price is very suitable, I like the front desk service very much, the internet speed is very fast, the environment is beautiful, the facilities are complete, I like it very much, there are many places to eat around, the 24-hour convenience store is very convenient 7
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Lanxi Hotel will always stand in this city, waiting for your arrival! See you there! I wish you: always smile^_^!
Guest User
Comfy Queen Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 18, 2024
The room is clean and tidy, no smell. The housekeepers are very careful in cleaning and handling problems. There is someone at the front desk 24 hours a day. The service is very considerate.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Guest User
Comfy Queen Room
Stayed in Jan 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 29, 2024
I was surprised when I entered the lobby. The decoration was very grand. The front desk staff looked very professional and enthusiastic. The elevator entrance was so grand that I couldn't help but take a photo. It was very beautiful. The sanitation was very clean. The staff was on call 24 hours a day. There were people everywhere. It was very nice. There was a bus stop right outside, which was also very convenient. The 24-hour soup noodles opposite were also very good. Overall, it was a bargain to be able to stay in this hotel at this price. I like it very much.
Original TextTranslated by Google
Response from Property: .Dear guests: Hello! Thank you for your trust and choice of Lanxi Hotel! From the moment you step into Lanxi, you are our family. We hope to take care of you like a family with our attentiveness. Lanxi is your warm home away from home in Shenzhen! Come home often! Wish you: well!!
Guest User
Comfy Queen Room
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 29, 2024
The hotel environment is very good. I slept peacefully with my daughter. The environment is good, clean and hygienic. I like the staff very much. It is very enthusiastic and professional. It is a very good hotel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your encouragement and recommendation of Lanxi Hotel! Gold and silver awards are not as good as your praise, gold and silver cups are not as good as your reputation, we will not let you down! Wish you all the best!