Kamitori-cho 2-1, Chuo Ward, Kumamoto City, Kumamoto Prefecture, 860-8536, JapanSee Hotel Details
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1 night
Guest Reviews
9.2/10
Great
252 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities8.8
Service9.2
Cleanliness9.3
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All reviews(252)
Positive reviews(247)
Reviews with photos/video(82)
Awesome rooms(68)
Near shopping area(50)
Convenient for shopping(49)
Easy to get around(31)
Perfect for business trips(13)
Loved the view(12)
Tasty food(11)
Would stay again(7)
Negative reviews(5)
jaimemanger
Standard Twin Room(Standard Floor)
Stayed in Apr 2025
Business traveler
4 review
7.0/10
Posted on Jun 15, 2025
This is true to all Nikko hotels. Front and Bell services are so much reduced to earth and they are practically of no help except courtesy.
Dominic CL Cheung
MODERN JAPANESE TWIN ROOM(Standard floor )
Stayed in Apr 2025
Family
7 review
9.5/10
Amazing
Posted on May 17, 2025
*Excellent Stay at Hotel Nikko Kumamoto*
We had a wonderful stay at Hotel Nikko Kumamoto, booked via (link unavailable)!
- *Cleanliness*: The hotel was spotless and well-maintained.
- *Rooms*: Our spacious Japanese-style twin rooms were comfortable and relaxing.
- *Location*: Perfectly situated, with Tsuruya department store and Kumamoto Castle within walking distance.
- *Customer Service*: The staff provided excellent service, friendly and helpful.
This is our second time to stay at this hotel. We surely stay here again if I visit Kumamoto again.
Overall, we highly recommend Hotel Nikko Kumamoto for its great location, comfortable rooms, and exceptional service. 5 stars!
SIEW GEOK
Standard Twin Room(Standard Floor)
Stayed in Mar 2025
Couple
7 review
8.5/10
Very Good
Posted on May 13, 2025
3rd hotel stay over our 12-day Kyushu self-drive holiday. Decent and conveniently located beside 'walking food street'
Yuanyuanyan
MODERN JAPANESE TWIN ROOM(Standard floor )
Stayed in Aug 2024
Couple
5 review
10/10
Outstanding
Posted on Oct 23, 2024
very comfortable hotel
spacious room. classic interior decoration
clean and quiet
excellent location
can take line 1 all the way from Kumamoto JR station to the hotel
quite close to Kumamoto Castle(walking distance)
easy to find delicious restaurants
we will definitely come again
Po Ting
MODERN JAPANESE TWIN ROOM(Standard floor )
Stayed in Feb 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Mar 30, 2025
clean and tidy and convenient
Walk distance to Kumamoto Castle just 17min
Hathai
Queen Room (Standard Floor)
Stayed in Oct 2024
Family
2 review
9.0/10
Great
Posted on Dec 10, 2024
Near Tram station and shopping street, room and facility are Japanese standard nothing special compared to the price.
Chari.mango
MODERN JAPANESE TWIN ROOM(Standard floor )
Stayed in Feb 2024
Family
10 review
8.5/10
Very Good
Posted on Apr 23, 2024
Please aware if you decide to park at Nikko, they offer parking at 13:30-next day 1130 , unlimited access for 1500 yen. We didn't know that, and we got into the parking at. 1315, the hotel reception told us that we need to pay extra hour because of it. When we checked out, they told us they waived the extra hour fee cause they should have informed us. Hotel is decent, clean n in good location. Service is well and staff are very helpful.
CityU Victor Hui
Standard Twin Room(Standard Floor)
Stayed in Jan 2024
Family
34 review
10/10
Outstanding
Posted on Feb 27, 2024
It is very good for family trip. Location is perfect. Airport bus shuttle arrival in opposite side of Hotel. Nearby have many department store, shops, restaurant. Traffic very Good and convenient. Have tram, bus, taxi. You can see the Kumamoto Castle.
Erickklai
Queen Room (Standard Floor)
Stayed in Dec 2023
Traveling with friends
19 review
9.5/10
Amazing
Posted on Feb 15, 2024
the service is good. breakfast is ok but nothing really outstanding yet there is a lot of choices . The room is a little small , well maintained but it should be a old hotel. Location ok
May ann
Standard King Room(Class Comfort Floor)
Stayed in May 2024
Family
6 review
10/10
Outstanding
Posted on Jun 30, 2024
Verry good and kind staff verry convinient and clean
77 Lu
Standard Twin Room(Standard Floor)
Stayed in Nov 2024
Family
2 review
10/10
Outstanding
Posted on Jan 14, 2025
Location is very good.
Anonymous User
Standard Twin Room(Standard Floor)
Stayed in Mar 2025
Family
2 review
8.5/10
Very Good
Posted on May 6, 2025
Good location
Guest User
Queen Room (Standard Floor)
Stayed in Jul 2024
Couple
10 review
9.0/10
Great
Posted on Sep 2, 2024
good location , friendly staff
Kin Wai
Standard Twin Room(Standard Floor) Non smoking
Stayed in Nov 2023
Family
42 review
8.0/10
Very Good
Posted on Dec 19, 2023
Very good location, excellent and great experience with good service