Hotels in KL Sentral, Kuala Lumpur

This is the perfect set up! Stunning views both from the roof top and our room! The location is amazing, about a 5 minute walk to KLSentral mall, station and monorail. The room was spacious, had all the basic equipment needed for a comfy stay, air con and heated shower, refrigerator and freezer, iron, hair dryer. It’s like having your own little apartment. It gets even better, we had full access to the beautiful rooftop pool and sauna. We could do our laundry, washer and dryer, 24 hour access. We were definitely pleasantly surprised, and extended our stay for another 3 nights. Thanks so much!

I am a Hilton Honors member and would like to give a huge shout-out to Omar for his wonderful service in going the extra mile. He graciously accommodated my request to swap me to a slightly larger King Deluxe Lakeview Rm on my last night and arranged for a seamless transfer of my luggage to the new room when I was out. My wife and I truly appreciated the gesture and we had a very restful and comfortable stay. Kudos to Omar for embodying the great Hilton hospitality and service! Fantastic location with numerous public transport options (KTM/LRT/MRT). I didn't opt for breakfast as there were so many F&B options around

Stay was fine until day2, the shower didnt function at all. There is a notification saying that the heater will be down until the next day 6am but the room has no water at all besides having the heater down. Went to reception at midnight telling them the issue, they say will send someone up BUT no body came. Other than this, no other issue.

Very good service. Located by the KL lake garden where you can enjoy the calm & peaceful environment. Walking distance to Central Market, KL train station, Dataran Merdeka and you can see the National Masjid from the room.

This is the 3rd time I stayed in The Riv KL Sentral for my business trips. This is the 1st time I stayed in the unit under the Upper operator. I seldom make complaints but I need to do it for this round 1. There's not a single hook provided in both bathroom n toilet, I'm not sure what type of concept is this. 2. The only place to hang my clothes is the shower knob, but the shower head is leaking, I guess the O-ring was not installed, hence my clothes were wet, that's so disappointing 3. I need to charge all my gadgets on the floor, since no cabinet provided near the wall sockets. Mirror without wall socket, and wall socket without mirror, how to use the hair dryer with mirror? 4. We took a twin bed room for 2 person, but they Provided 1 chair only, Genius. 5. Towels had a strong strange smell, might be the bleach smell. Pls check with your cleaning vendor. Really a bad experience with Upper, too bad I can't upload a video.

We had a great stay in this hotel for a traveller with a toddler,staff are very friendly and accommodating,place was fantastic very near to all that we want to go,clean overall 10/10 for a budget friendly hotel,my daughter really enjoyed here when she feels bored in the room she will go only in the playroom,we will book again in this hotel in our future travel in KL 😊

-My room exactly facing the city,which is very amazing view. -Room was spacious,comfortable mattress and pillow,clean of course. Actually the room temperature just nice even if u just want to using the fan instead of AC -the lift took some time to wait but thats okay for me -check out smoothly,but during checkin got a little issues but settled,i just hope that next time wont be technical issues -staff was really helpful so dont worry even there was a ton of guests waiting -Really have a great stay here,maybe will come again in future✌🏻

For a hotel of its size, the facilities are excellent. The subway is just two blocks away, an easy and pleasant walk. You'll know you've arrived once you spot the parking lot. The reception point is downstairs; you don't even need to enter the main building. Just find a spot to wait by the entrance, give them a call, and someone will promptly come out to check you in and give you your key card. They offer phone support in Chinese, which was very helpful for me as my English isn't great, but the entire process and communication were seamless. Check-in itself was efficiently handled via a few simple steps on WeChat. Elevator access requires a key card swipe before selecting your floor. The top floor offers fantastic views – remember to bring your swimsuit! The only minor drawback is that the walls are a bit thin; light sleepers might want to bring headphones or earplugs. Overall, very clean.

Overall, my experience was great. The view from the hotel, especially from the pool area, was fantastic, overlooking most of KL. The cleanliness of the room and amenities was excellent, and a pool and gym are also located on the 40th floor. I enjoyed the ambiance and environment of the hotel; the room was extremely spacious and offered a pleasant stay. The downsides were the less-than-ideal location and the pricey parking at RM19 per day. It's also worth noting that getting from the parking area to the room requires three separate lifts, which could be a negative factor for some. All in all, the experience was great and worth the money, and will come back for another stay.

Happy with my stay at this hotel. Location is within walking distance from KL Sentral which is the transport hub. There are many Indian eateries around. The hotel allowed late check out for a small fee. Room and bathroom are clean.