Amari Kuala Lumpur Reviews

Response from Property: Dear Anonymous User, Thank you for choosing to stay with us again, and for sharing your feedback. We truly appreciate your continued trust in Amari Kuala Lumpur, and we're glad to know that our location is convenient for your needs.However, we’re sorry to hear that your second stay did not meet the high standards we aim to provide. We deeply regret the discomfort caused by the room’s size, mattress condition, and noise insulation. Please accept our sincere apologies for the disturbances from neighbouring rooms, as well as for the quality issues you experienced with the room amenities and linens. Your comments regarding the power socket, towel condition, and in-room shoes will be addressed promptly to ensure these issues are resolved for future guests.We truly value your feedback and will be working closely with our team to improve the areas you’ve mentioned. We hope to have the opportunity to welcome you back and provide a more comfortable and enjoyable stay.Warm regards,The Management

Response from Property: Dear Joey Le.,Thank you so much for your kind words! We’re truly delighted to hear that our breakfast was the best you’ve ever had. We take great pride in offering a wide variety of dishes that represent the rich diversity of Malaysia's culinary traditions. Our live stations, featuring eggs, noodles, pancakes, thosai and roti canai, are designed to give you a fresh and authentic taste of our culture, and we’re so glad you enjoyed it all.It’s wonderful to know that our breakfast made such an impression during your stay. We always aim to provide a memorable dining experience that brings a little piece of Malaysia to every guest, and your feedback reassures us we’re on the right track.Thank you once again for choosing Amari Kuala Lumpur. Should you need anything in the future, please don’t hesitate to reach out to our lovely front desk team – they’ll be more than happy to assist you with anything you may need.We truly hope to see you again soon for another wonderful stay and another amazing gastronomical experience.Warm regards,The Management

Response from Property: Dear Gagan, Thank you so much for choosing to stay with us at Amari Kuala Lumpur and for taking the time to share such a lovely and heartfelt review. It is wonderful to hear that you and your family had a great experience during your three-night stay, and we are really happy to know the room, view, and overall comfort met your expectations.We are glad you found our location convenient. It is always nice to be close to shops and essentials, especially when travelling as a family. It also means a lot to us that you appreciated the small anniversary surprise in your room. Celebrating special moments with our guests is something we genuinely enjoy, and we are so pleased we could be part of yours.The filtered water tap in the bathroom is something we added with guests like you in mind. Simple, practical, and hopefully a small way to make your day easier while also supporting sustainability.Your kind words about the breakfast truly made our day. The team puts a lot of heart into preparing each morning’s spread, so it is lovely to hear how much you enjoyed the variety and especially the Indian vegetarian options.It truly means a lot to us that you would consider staying with us again. We will be here to welcome you back anytime, and we hope your next visit is just as memorable.Warm regardsThe Management

Response from Property: Dear BOON HAN,Thank you for leaving us a positive review. We’re so pleased to hear that you had a comfortable stay and enjoyed the convenience of our location. As you mentioned, we’re ideally situated next to The Gardens Mall, and it's about a 10-15 minute walk, depending on your individual walking pace, with a link bridge connecting to both The Gardens Mall and Mid Valley Megamall. The nearby LRT station - Abdullah Hukum also makes it easy to explore the rest of Kuala Lumpur.We look forward to welcoming you back for another great stay at Amari Kuala Lumpur. See you soon!!Warm regards,The Management

Response from Property: Dear Anonymous User, We sincerely apologize for the condition of the towels during your stay. This is certainly not the standard we aim to uphold, and we truly regret any disappointment caused. Your feedback is important to us, and we will be addressing this matter with our housekeeping team to ensure better quality control. Thank you for bringing this to our attention. We appreciate your stay with us and hope to have the opportunity to provide you with a much-improved experience in the future. Warm regards, The Management

Response from Property: Dear Kitty Like Travel,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused during your early departure. As a standard practice, we do not provide pre-packed food due to hotel policies, but we regret that this was not communicated more clearly in advance. We understand how important time management is, and we are sorry for any delay this may have caused.We truly appreciate your understanding and your time with us. If there’s anything we can do to enhance your future stays, please do let us know. We hope to welcome you again for a more seamless experience at Amari Kuala Lumpur.Warm regards,The Management

Response from Property: Dear jdpy,Thank you for taking the time to share your feedback about your recent stay at Amari Kuala Lumpur. We're glad to hear that you enjoyed our spacious rooms and had a comfortable stay.We also appreciate your comment about the gym. While we acknowledge the limited space and the design being in line with the overall layout of the hotel, we strive to provide a comfortable experience for our guests, and we're glad it served you well during your stay. We will certainly consider your feedback for future improvements.Thank you once again for choosing Amari Kuala Lumpur. We hope to welcome you back in the future for another pleasant stay.Warm regards,The Management

Response from Property: Dear Suadrif,Thank you for giving Amari Kuala Lumpur a chance and for sharing your experience. We’re glad to hear that we met your expectations in terms of cleanliness and location. Your feedback on breakfast and sahur is appreciated, and we’ll certainly review it with our team for improvements.With regards to parking, it is RM5 per day, and we’d be happy to assist with any further clarifications. Feel free to reach out to our team anytime.We truly appreciate your support and look forward to welcoming you back for another stay.Warm regards,The Management

Response from Property: Dear Guest User,Greetings from Amari Kuala Lumpur. Thank you for sharing your experience with us. We’re happy to hear that you had a great stay and our team made your Valentine’s celebration extra special. It’s wonderful to know that you found our location convenient and the friendly service from our team.We apologize for any disturbance in the morning and appreciate your understanding. Your feedback is valuable, and we’ll take note of it to enhance our guests’ experience.Thank you for recommending us to your friends and family. We look forward to welcoming you back for another enjoyable stay at Amari Kuala Lumpur.Warm regards,The Management

Response from Property: Dear Mohd Haniff Lai,Thank you for sharing your feedback and for adding a bit of humor to it. It’s great to hear that you enjoyed our facilities and had a comfortable experience. Regarding the TV display, we sincerely apologize for the mix-up. It should automatically update for each guest, and we will have our team look into this to ensure a seamless experience moving forward.Should you have any special occasions or celebrations during your future stay, please feel free to approach our front desk team for any special arrangements. We hope to have the opportunity to welcome you back for a much smoother and more enjoyable stay. Until then, safe travels!Warm regards,The Management

Response from Property: Dear Holly92,Thank you for taking the time to share your kind feedback. We're really glad to hear that you had a pleasant stay and our lovely front desk team made a positive impression with their friendly and helpful service.Your comments mean a lot to us, and we’ll be sure to share them with the team—it’s always encouraging to know their efforts are noticed and appreciated.We truly enjoyed having you with us at Amari Kuala Lumpur and hope to welcome you back again soon.Warm regards,The Management

Response from Property: Dear Penang Kevin, Greetings from Amari Kuala Lumpur and thank you for your wonderful feedback. We're so pleased to know that you had such a positive experience with us. Our location truly offers the best of convenience, with seamless access to shopping malls and the LRT/KTM stations - Abdullah Hukum, making it an ideal base for exploring both Kuala Lumpur and beyond. Knowing that everything met your expectations means a lot to us, and we’re grateful for your kind words. We look forward to welcoming you back for another exceptional stay in the future. See you soon at Amari Kuala Lumpur. Warm regards, The Management

Response from Property: Dear ChrisYap1199,Thank you for your wonderful feedback. We’re so pleased to hear that you had a great stay and enjoyed the comfort of our rooms, the convenience of our location, and the quality of our food and room service. Knowing that we delivered superb value to you truly means a lot to us.We appreciate your support and look forward to welcoming you back for another enjoyable stay at Amari Kuala Lumpur.Warm regards,The Management