Dorsett Hartamas Kuala Lumpur

Dorsett Hartamas Kuala Lumpur Reviews

Dorsett Hartamas Kuala Lumpur

Plaza Damas, D-G-8 3, No. 63, Jalan Sri Hartamas 1, Sri Hartamas, Kuala Lumpur, 50480, MalaysiaView Hotel Details
Dorsett Hartamas Kuala Lumpur
Dorsett Hartamas Kuala LumpurDorsett Hartamas Kuala LumpurDorsett Hartamas Kuala Lumpur
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Dorsett Hartamas Kuala Lumpur Guest Reviews

4.2/5
Very Good
1154 review
Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(1154)
Positive reviews(1082)
Reviews with photos/video(312)
Convenient for shopping(61)
Great swimming pool(44)
Perfect for business trips(37)
Loved the view(34)
Strange smell in room(22)
Tasty food(15)
Friendly front desk staff(12)
Near mall(11)
Negative reviews(72)
yhtan3001
Superior Room No Window
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 8, 2025
We arrived the hotel around 1.35pm. The front desk staff let us to checked in earlier. Room very clean and spacious . The pool at the top floor very nice. I definitely will be back again. The staffs here very friendly. 10/10.
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your experience at our hotel! We truly appreciate your kind words and feedback. It means a lot to us to know that you enjoyed your stay and found our services to your satisfaction. Kindly regards, Wilson Tan, Director of Operations
Guest User
Dorsett Room
Stayed in Jan 2025
Family
2 review
4.7/5
Amazing
Posted on Feb 8, 2025
Hotel cantik, bersih, staff very helpful and friendly.. Variety of foods. Thank you Dorsett Would love to come again
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your experience at our hotel! We truly appreciate your kind words and feedback. It means a lot to us to know that you enjoyed your stay and found our services to your satisfaction. Kindly regards, Wilson Tan, Director of Operations
DilaaaRahim
Dorsett Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 7, 2025
Overall experience is awesome except for breakfast. Quite dissapointed with the breakfast for 5๐ŸŒŸ hotel. Request Dorsett Hartamas team to make simple decoration for my anniversary trip. And they did!!! ๐Ÿฅฐ๐Ÿฅฐ
Response from Property: Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. Kindly regards, Wilson Tan, Director of Operations
Guest User
Dorsett Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 31, 2025
room is veryyy clean as per advertised. breakfast buffet got so many choices & lots of car park. worth every penny!
Response from Property: Dear Valued Guest,Your insights help us to continually improve and provide the best experience for our guests. We hope to welcome you back soon for another memorable stay! Kindly regards, Wilson Tan, Director of Operations
Shermaines
Dorsett Room
Stayed in Dec 2024
Booked for others
11 review
5.0/5
Outstanding
Posted on Jan 27, 2025
Front desk is very friendly and willing to help. Easy to understand what client wish, and give the prompt response.
Response from Property: Dear Valued Guest,Your insights help us to continually improve and provide the best experience for our guests. We hope to welcome you back soon for another memorable stay! Kindly regards, Wilson Tan, Director of Operations
GorMan Hank
Dorsett Room
Stayed in Dec 2024
Couples
1 review
4.2/5
Very Good
Posted on Jan 27, 2025
Overall is Good, Very Clean Hotel, Can consider very Cheap among 4 star Hotel. Can consider if want to try 4 star hotel or staycation. Good Point: Very Clean, Bed is Nice, soft hard of bed is good, Price also acceptable. Bad Point: The water is not heat during peak, must must must be consider, I wash its hot, then totally change to cold water, no hot water anymore, i in the half way of shower, the water become cold, how cold you can imagined, This is totally i not acceptable. the water of tub also not hot, i not in peak hour, i put water in tub, got tub want to use, can see, cant use, no hot water, very very disappointed on this 2nd, the car park, need to validate everytime go out, validate can only use tng card, credit card , debit card go in parking, cant validate, RM3.50 per hour if no validate. 3rd, breakfast buffet food, so so only, not many option. Normal only, dont put very high expectation. nasi lemak still ok, roti canai totally not nice, others food so so. fruit also not very fresh
Response from Property: Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. Kindly regards, Wilson Tan, Director of Operations
garyongong
Superior Room No Window
Stayed in Dec 2024
Business travelers
28 review
3.5/5
Posted on Jan 19, 2025
Overall good experience at Dorsett Hartamas Hotel but somewhat a mismatch of the brand and the property. Looks dated and requires some effort to make it matching to the Dorsett brand. Location-wise is good as itโ€™s near to the shopping centre and has good food around. Will stay there again for solo trip.
Response from Property: Dear Valued Guest,Your insights help us to continually improve and provide the best experience for our guests. We hope to welcome you back soon for another memorable stay! Kindly regards, Wilson Tan, Director of Operations
mittt
Dorsett Room
Stayed in Dec 2024
Couples
4 review
3.2/5
Posted on Jan 17, 2025
The hotel is a little bit old, cleanliness is quite good, the TV in the room is old as well, the cable channels and the audio are blurry. The bathtub is good and big, the breakfast has alot of options and are all tasty! The hotelโ€™s elevator is quite fast as well which is good! Location is a bit far from the city, you need to get taxi or drive to get to the city. Overall a pleasant stay but the room is a bit old. Also the front desk team help decorated for a birthday celebration too!
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your experience at our hotel! We truly appreciate your kind words and feedback. It means a lot to us to know that you enjoyed your stay and found our services to your satisfaction. Kindly regards, Wilson Tan, Director of Operations
Tiffany
Dorsett Room
Stayed in Dec 2024
Business travelers
8 review
2.0/5
Posted on Jan 18, 2025
The hotel is so old and it has a bad smell from the carpet, corridors and hotel room. The bedding is terrible and there is stain on it. Not recommended for staying unless they improve their cleanliness conditions.
Response from Property: Dear Valued Guest, Thank you for staying with us and for your review of our hotel. We have also taken note of your comments regarding your stay experience and certainly look forward to welcoming you and your family back to the hotel again in the near future. Thank you. Kindly regards, Wilson Tan, Director of Operations
Guest User
Dorsett Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Clean, the room is just nice for my tiny family. hotel staff very friendly and very fast respond. Very recommended. The hotel very easy to access and near with shoplot.
Response from Property: Dear Valued Guest,Your insights help us to continually improve and provide the best experience for our guests. We hope to welcome you back soon for another memorable stay! Kindly regards, Wilson Tan, Director of Operations
Alexloo
Dorsett Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Bathtub for selected room, nice and clean environment, and good buffet breakfast
Response from Property: Dear Valued Guest,Your insights help us to continually improve and provide the best experience for our guests. We hope to welcome you back soon for another memorable stay! Kindly regards, Wilson Tan, Director of Operations
Jessjessy
Superior Room No Window
Stayed in Nov 2024
Family
5 review
2.0/5
Posted on Jan 5, 2025
The bed sheet was dirty and clearly they didn't change the bedding at all after the last guest. The towels are very dated and dirty. Carpet very old and dirty! The hotel doesn't suitable to travel with kids. Below is a photo with spots and hairs!
Response from Property: Dear Valued Guest, Thank you for staying with us and for your review of our hotel. We have also taken note of your comments regarding your stay experience and certainly look forward to welcoming you and your family back to the hotel again in the near future. Thank you. Kindly regards, Wilson Tan, Director of Operations
Guest User
Dorsett Room
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 29, 2024
Everything was good from room to food and roof top view ๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป Just the elevator a bit small and need to wait for long time (because only 2) especially during weekend (so many guest)
Response from Property: Dear Valued Guest, Thank you for staying with us and for your review of our hotel. We have also taken note of your comments regarding your stay experience and certainly look forward to welcoming you and your family back to the hotel again in the near future. Thank you. Kindly regards, Wilson Tan, Director of Operations
tripitiuw
Superior Room No Window
Stayed in Nov 2024
Couples
9 review
5.0/5
Outstanding
Posted on Dec 28, 2024
I need to visit friends in Mont Kiara, so this is automatically a good choice to stay. Clean plce, comfy bed and stunning biew from the rooftop.
Response from Property: Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. Kindly regards, Wilson Tan, Director of Operations
MUHAMMAD HAMDAN
Deluxe Suite
Stayed in Dec 2024
Family
3 review
3.7/5
Posted on Feb 4, 2025
Overall was okay but the breakfast menu was limited and not so much choice
Response from Property: Dear Valued Guest, Thank you for staying with us and for your review of our hotel. We have also taken note of your comments regarding your stay experience and certainly look forward to welcoming you and your family back to the hotel again in the near future. Thank you. Kindly regards, Wilson Tan, Director of Operations