One Residences @Near TRX Exchange Mall (10 mins) by Birdy Stay Reviews
One Residences @Near TRX Exchange Mall (10 mins) by Birdy Stay
134, Jalan Satu, Chan Sow Lin, 55200 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 55200, MalaysiaView Hotel Details
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One Residences @Near TRX Exchange Mall (10 mins) by Birdy Stay Guest Reviews
4.3/5
Very Good
30 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.5
Service4.2
Cleanliness4.2
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All reviews(30)
Positive reviews(27)
Reviews with photos/video(13)
Awesome stay(15)
Awesome rooms(11)
Awesome amenities(8)
Great value for money(6)
Negative reviews(3)
Guest User
Two Bedroom Apartment
Stayed in أغسطس 2024
Couples
1 review
5.0/5
Outstanding
Posted on 18 أغسطس 2024
Nice clean apartmen.t nice helpful host or done via whatsapp security is strong at this building but they were very friendly. Rooms have great view and everything you need . Pool very big and quiet there is also a convince store by the pool gym is also very good .
Response from Property: "Dear guest,We appreciate your positive feedback about our accommodation. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to contact us for booking."
HNL766
Two Bedroom Apartment
Stayed in يوليو 2024
Travel with friends
19 review
4.7/5
Amazing
Posted on 13 أغسطس 2024
The apartment was very comfortable for me and my friend. Although close to the metro train station, it was still a 20 minutes walk in very humid weather. I wasn’t very happy with the “restaurant” on the communal floor. My friend and I are foreigners and she put a mask on after noticing, she had already served an Asian man without a mask so I got very annoyed about it.
6/7
Response from Property: "Dear HNL766,We appreciate your positive feedback about our accommodation. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to contact us for booking."
Guest User
Two Bedroom Apartment
Stayed in مارس 2024
Couples
40 review
5.0/5
Outstanding
Posted on 8 مارس 2024
It's a 2 bedroom apartment. Suitable for family. Good location, reasonable price.
Response from Property: "Dear guest,We appreciate your positive feedback about our accommodation. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to contact us for booking."
YiHsin T
Two Bedroom Apartment
Stayed in يونيو 2024
Family
2 review
3.0/5
Posted on 27 يونيو 2024
The deposit 200rm could only be paid in the form of bank transfer or cash which is a huge inconvenience for travelers who doesn’t want to be left with a whole bunch of currency they can’t use, and the paying method was not stressed on the platform’s description. The first person from whatsapp was not understanding of our situation of having less than 200 in cash nor have the 2 apps that they accept for bank transfer. Luckily the second person from the sales team was helpful and nice enough to accept our 100rm for the deposit, but the guy that was supposed to refund us the money was 20 minutes late which cut back a lot of our time for the airport. Overall the experience really ****** but the room itself is quite decent.
Response from Property: "Dear YiHsin, thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced and we will improve on it. Due to our company policy we have to collect the RM 200 deposit, we understand that there are some unforseen circumstances therefore we decided to have special arrangement. Thank you again for your feedback and for choosing Birdy Stay. "
raudhannah
Two Bedroom Apartment
Stayed in ديسمبر 2023
Family
1 review
5.0/5
Outstanding
Posted on 29 ديسمبر 2023
Nice place. Good location, near the centre of KL. Amazing view from the apartment. Fast check-in and check-out process. Overall good experience. Highly recommended! Thank you ☺️
Response from Property: "Dear raudhannah,We appreciate your positive feedback about our accommodation. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to contact us for booking."
c99
Two Bedroom Apartment
Stayed in يناير 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on 5 فبراير 2024
Best experience ever apartment!
Upon arrival, the place looks like an luxury apartment mansion that requires you to register prior to take keys but just for check-in.
Other than that, the unit, facilities especially swimming pool is so high end !
We even extended our stay 😍
Response from Property: Dear Weng, We appreciate your positive feedback about our accommodation. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to contact us for booking
Guest User
Two Bedroom Apartment
Stayed in أكتوبر 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on 6 أكتوبر 2024
very good
Response from Property: "Dear guest,We appreciate your positive feedback about our accommodation. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to contact us for booking."
FF_friend
Two Bedroom Apartment
Stayed in أغسطس 2024
Family
8 review
4.7/5
Amazing
Posted on 11 أغسطس 2024
Actually, the price/performance ratio is quite high, but I don't know whose dog barked all afternoon in the hotel, and I didn't even have a good nap. Then I called the SOS monitor in the room but no one answered. I had to go downstairs to find the doorman, but he was told that he couldn't do anything. It was really depressing. Didn't the house rules say that dogs were not allowed? Mainly, it felt like no one cared, and there was no one to contact.
Original TextTranslated by Google
Response from Property: "Dear, thank you for taking the time to share your experience. We are sorry to hear that your recent visit did not meet your expectations. We take all feedback seriously and appreciate your honest feedback. We are very sorry for your experience. We apologize for any inconvenience or frustration and we will make improvements. Thank you again for your feedback and for choosing Birdy Stay."
Fu Jung168
Two Bedroom Apartment
Stayed in يوليو 2024
Family
5 review
5.0/5
Outstanding
Posted on 1 أغسطس 2024
A great experience, suitable for family travel, the landscape swimming pool on the seventh floor is very beautiful.
Original TextTranslated by Google
Response from Property: Dear Fu Jung168, We appreciate your positive feedback about our stay. We pride ourselves on doing our best to meet the needs of our guests. If you are traveling to our area again soon, please feel free to contact us to make a reservation.
Anonymous User
Two Bedroom Apartment
Stayed in يوليو 2024
Family
11 review
3.5/5
Posted on 4 أغسطس 2024
The decoration is average, but the room is big, and both rooms have bathrooms. The security is good, but on the first day, we were late for the flight and they were off work, so we couldn't contact them. We changed hotels temporarily. I think since we prepaid the room fee, if the agreed time didn't come, we should call, but we didn't. Then in the middle of the night, we two adults and two children temporarily found another hotel, so the service was convenient, so I give it an average.
The swimming pool on the 7th floor is nice, and it is also convenient for friends to visit.
Original TextTranslated by Google
Response from Property: "Dear, thank you for taking the time to share your experience. We are sorry to hear that your recent visit did not meet your expectations. We take all feedback seriously and appreciate your honest feedback. As we have prepared for your stay It's before 11pm, and we have no way to get the guest's contact information, so there is no way to contact the customer. We apologize for any inconvenience or frustration caused to you and we will make improvements. Thank you again. Feedback and choose Birdy Stay.
우상님
Two Bedroom Apartment
Stayed in يوليو 2024
Family
12 review
4.5/5
Great
Posted on 23 يوليو 2024
The facilities are good and the price is great. My family is also satisfied.
I would like to use it again next time I come to Kuala Lumpur.
Original TextTranslated by Google
Response from Property: "Dear guest,We appreciate your positive feedback about our accommodation. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to contact us for booking."
JackLamm
Two Bedroom Apartment
Stayed in يوليو 2024
Family
6 review
5.0/5
Outstanding
Posted on 16 يوليو 2024
All facilities and equipment in the room are very new
Everything you can imagine for home use is available
The best thing is that there are two independent rooms, which makes you feel like you are at home.
You definitely have to try the swimming pool, the water is big and clear.
I will definitely book this hotel again next time I go to Kuala Lumpur
Although the location is not in the city center, you can take Grab to get in and out of Kuala Lumpur, so it’s not a big problem.
Original TextTranslated by Google
Response from Property: "Dear Jack,
We appreciate your positive feedback about our stay.
We pride ourselves on doing our best to meet the needs of our guests.
If you are traveling to our area again soon, please feel free to contact us to make a reservation"
Response from Property: "Dear, thank you for taking the time to share your experience. We are sorry to hear that your recent visit did not meet your expectations. We take all feedback seriously and appreciate your honest feedback. We are very sorry for your experience. We apologize for any inconvenience or frustration and we will make improvements. Thank you again for your feedback and for choosing Birdy Stay."
Jenny0629.
Two Bedroom Apartment
Stayed in مايو 2024
Family
1 review
5.0/5
Outstanding
Posted on 29 مايو 2024
The house is very clean and well-equipped. The scenery is great. I like it very much❤️❤️
Original TextTranslated by Google
Response from Property: "Dear, we appreciate your positive feedback about our stay. We pride ourselves on doing everything we can to accommodate our guests' needs. If you are traveling to our area again soon, please feel free to contact us to make a reservation"
Quanlideyouxi
Two Bedroom Apartment
Stayed in مارس 2024
Family
4 review
5.0/5
Outstanding
Posted on 3 مارس 2024
The room is very clean and large. It has complete facilities and is very cost-effective. It is not far from the Petronas Twin Towers. It is highly recommended.
Original TextTranslated by Google
Response from Property: "Dear, we appreciate your positive feedback about our stay. We pride ourselves on doing everything we can to accommodate our guests' needs. If you are traveling to our area again soon, please feel free to contact us to make a reservation"