No. 1 & 3, Jalan Petaling, Kuala Lumpur, 50000, MalaysiaView Hotel Details
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Cojoy Hotel @ Chinatown Guest Reviews
4.3/5
Very Good
168 review
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Verified reviews
Location4.4
Amenities4.1
Service4.3
Cleanliness4.5
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All reviews(168)
Positive reviews(160)
Reviews with photos/video(53)
Convenient location(28)
Awesome rooms(27)
Too noisy(15)
Great value for money(14)
Easy to get around(9)
Well decorated(8)
Close to scenic area(7)
Well designed(6)
Negative reviews(8)
Guest User
Standard Double Window
Stayed in Feb 2025
Travel with friends
1 review
4.5/5
Great
Posted on Mar 7, 2025
All good and comfortable (if shampoo and body wash provided is better lah)🥹
Location quite good because it is near petaling street and easy looking for eat
Response from Property: Thank you for your feedback. Just to share, we do provide shampoo and body wash, and our team is always happy to assist if you need anything during your stay. We're glad you had a comfortable stay and found our location convenient for exploring Petaling Street.
Guest User
Deluxe Double Window
Stayed in Oct 2024
Couples
8 review
4.7/5
Amazing
Posted on Nov 25, 2024
+Great hotel for a reasonable price in the center of the city. Everything is in walking distance, plenty of food, markets, tourist attractions etc. The bed is comfy, towels are clean, WiFi is great. The staff and cleaning are wonderful. Hot and cold water from the dispenser in the corridor.
-Smell from the drain sometimes, at night it's quite noisy from the street
Response from Property: Appreciate your good feedback! We are glad that you found our location next to many attraction and found comfort with services we provide for your stay. We appreciate on your notes regarding the smell from the sewage and the street noise. We hope we will see you again in the future!
Guest User
Standard Double Window
Stayed in Jan 2025
Travel with friends
2 review
3.2/5
Posted on Feb 16, 2025
Run out electric due to water heater in use.
Little buck on the bed cause redness on arm, neck, ear…need improve cleanliness no matter how much was the rate per night..
Response from Property: Dear Valued Guest,We sincerely apologize for the inconvenience you experienced. We are addressing the electrical issue and taking immediate steps to ensure cleanliness meets the highest standards. Your feedback is valuable, and we appreciate the opportunity to improve. We hope to welcome you back for a better stay.
Guest User
Standard Double Window
Stayed in Jan 2025
Solo travelers
8 review
4.0/5
Very Good
Posted on Feb 20, 2025
Nice little decor with nostalgia theme throughout the hotel.
Room clean and simple, but pipe underneath the sink is dripping water.
At the quiet end of Petaling Street, away from the crowd but still near to all the actions.
Response from Property: Thank you for your kind feedback! We strive to provide a comfortable and practical experience for our guests. We hope to welcome you again in the future!
Guest User
Standard Double Window
Stayed in Jan 2025
Solo travelers
6 review
2.0/5
Posted on Feb 28, 2025
I think 1 word sums it up. BEDBUGS! I reserved for 3 nights and had to pack up on the 2nd night at 3 a.m because bedbugs were crawling and biting me in my sleep. It was on my arm and under my pillow. Immediately I showered ,packed , told receptionist and she acted like it was normal, even tried her best to convince me to accept another room. No ma'am! I didn't even ask for a refund and it wasn't even offered. That tells you who ur dealing with.
Response from Property: Thank your for your feedback. We are truly sorry to hear about your experience. The comfort and well-being of our guests are our top priorities, and we take reports like this very seriously. Your feedback is invaluable in helping us improve, and we will be addressing this matter with our team to ensure better handling of such situations in the future. Thank you and happy holiday!
Guest User
Standard Double Window
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 2, 2024
It was perfect
All the staff was so kind and they work hard even late night. I was very impressed about that. And they have wonder view (window). All thing is clean. There was hair dryer and some water too. Perfect trip
Response from Property: Thank you for your kind words! We’re thrilled to hear that you had a perfect trip and were impressed with our staff and the views. We’re also glad you found everything clean and enjoyed the amenities. We look forward to welcoming you back!
Ezzan Serasa
Standard Double Window
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Booked my 2nd time here and as usual the room and location of this place is amazing.
Asked for a quieter room and they delivered it.
I highly recommend this hotel for a either a short stay or long stay because they gave reasonable price for it. And as usual easy access to local restaurants and cafes because all these are reachable by walking!
Response from Property: Hi Ezzan Serasa,Thank you for your kind feedback! we are glad to be your host for your post stay. It is an honor that you found our convenience location nearby to most of attraction. Our guest satisfaction is our top priority. We hope to see you again in the future soon! Thank you and happy holiday.
kennygu
Deluxe Double Window
Stayed in Jul 2024
Couples
7 review
4.7/5
Amazing
Posted on Aug 24, 2024
Basic hotel and it has everything you need. Short walk from Pasar Seni LRT station.
Response from Property: Dear Kennygu,Thank you for your review! We're glad you found everything you needed and appreciated our convenient location. We hope to welcome you back in the future!
Chris Ding
Deluxe Triple Window
Stayed in Sep 2024
Business travelers
76 review
3.5/5
Posted on Nov 1, 2024
Good to stay but no facility
Response from Property: Hi Chris Ding,Thank you for your feedback! We're happy you enjoyed your stay. We appreciate your input and will work on enhancing our facilities for a better experience in the future.
Harry.K
Standard Double No Window
Stayed in Nov 2024
Family
8 review
2.2/5
Posted on Dec 27, 2024
Such a poor breakfast. Cups for tea and coffee were full of ants. Limited breakfast. Don’t recommend anyone to buy breakfast. It’s really not worthy. Location is good, no doubt about that.
Response from Property: Thank you for your feedback, and we’re sorry for the cleanliness issue. We’ll address it with our team and make improvements.As for breakfast, we serve a light Malaysian-style menu to give guests a local experience. We understand it may not suit everyone’s taste, but we hope you enjoyed trying something different. Thank you again for sharing your thoughts!
Shahrul Aman Bin
Standard Double Window
Stayed in Nov 2024
Solo travelers
5 review
3.2/5
Posted on Dec 22, 2024
The hotel staff and overall cleanliness of the hotel was good. The biggest problem was the surroundings of the hotel. It is very noisy ALL THE TIME throughout the whole day and night. The pedestrian traffic light comes on every 2-3 minutes and there is a sound it makes every time it comes on. Then people are walking and chanting on the street the whole night with motorists passing. I hope the hotel can do something to make the room sound proof.
Response from Property: Thank you for your kind words. We are pleased to hear that our staff and cleanliness. We are very sorry for any inconvenience caused during your stay with us. Your feedback are so much appreciated and hope to provide more comfortable experience in the future.
Mrs gee from kgau sabah
Deluxe Triple Window
Stayed in Jan 2025
Family
2 review
4.7/5
Amazing
Posted on Feb 28, 2025
highly recommend placed to stay...all are ok
really like staying here...
Response from Property: HI Mrs. gee, Thanks for your feedback, looking forward to your stay with us again.
Guest User
Deluxe Double Window
Stayed in Apr 2024
Solo travelers
45 review
4.5/5
Great
Posted on May 31, 2024
At central location near the petaling street market and central market. The staff is very helpful
Response from Property: Dear Valued Guest,Thank you for your time to feedback. It was our pleasure to serve you. Until we again in the future!
EdJH
Standard Double Window
Stayed in Oct 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Nov 14, 2024
Since it is a 3-star hotel, I won't have any high expectations on it.
The receptionist is friendly enough and checked me in early at 1pm, although the check-in time is 3pm. The deco of the hotel is quite authentic. They also provide the water machine for refill.
The hotel location is strategic, which is near the Petaling Street and Pasar Seni subway.However, the area has a lot of vagabonds, which they won't hurt the people at all. The room does not have better soundproof.
Overall, as a 3-star hotel, it is considered not bad.
Response from Property: Dear Valued Guest,Thank you for sharing your experience! We’re glad you appreciated the friendly service, authentic decor, and convenient location near Petaling Street and Pasar Seni. It’s great to hear the early check-in was helpful, too. While we understand the soundproofing and surrounding area may have been less than ideal, we're happy you found your stay overall satisfying for a 3-star hotel. Look forward to welcome you again
Guest User
Standard Double Window
Stayed in Sep 2024
Other
3 review
4.2/5
Very Good
Posted on Nov 2, 2024
When I was sleeping at night, there was a sound like a car reversing outside the block. This sound lasted until 4 or 5 in the morning. It was not just me who heard it. My friend in another room said she heard it too. As long as you can accept it and are not afraid of the noise, other aspects are good.
Response from Property: Dear Valued Guest,Thank you for sharing your experience! We're glad to hear you enjoyed most aspects of your stay. We apologize for the early morning noise and understand how it may have been disruptive. We'll look into this and work on improving the sound experience. Hope to see you again!