Red Velvet Inn Bukit Bintang Reviews

the room is very clean. the front desk lady is very friendly and helpful. however, the booking was too messed up:1)it says my booking was a day later than the date I arrived. But trip.com date was correct. front desk lady helped to squeeze out a room at the end. But I booked for window room, and they said no more, giving me room without any window! Yet nothing said about the difference in room price, no refund in any form! For this, it's difficult to give a rating though as one area was very good, while the other area was very bad.. The room was also very very small. It can fight with HK small room. The toilet door can't even be opened fully. see the photo shower spray's pipe was leaking. the dangerous thing is that the leak is near to the heating element box and can spray. I think one fine day someone will be electrocuted. see photo

Poor Quality service

The both male staffs were friendly. In the early morning could smell the smoke of cigarettes from next door, very very irritating. When other people passing by and talk, i could hear it clearly and couldnt sleep well. Besides, hopefully the management would really implement the rules as mentioned - - fine those who smoke in the room. Due to lazy to go out and smoke, then made other ppl in suffer, TOO SELFISH!! Suggestion, Maybe can put hook or place to put towel or clothes in the bathroom of Room 106

Great

The housekeeping never come to the room although hanging the room cleaning tag on the door knob. The tv cannot work. The room is small but with basic things needed. Suggest the entrance door to be opened with access card instead of manually man open.

Staff are nice, room is clean and hotel location is strategic to go anywhere you want. However, please strictly train your staff to be better at reading customers online booking details. In my scenario, I was given the wrong room. I booked a room with window but instead got the one with no window and smaller room. Please improve your service. Thanks.

Don’t forget to bring your own hair dryer and slippers location is better

Great location, walking distance to Jalan Alor, Changkat. You have to bring your own tooth brush.

it is a budget option. +bed is good +wifi good +location good -bathroom is like a closet

Good position but very basic hotel. Attention: many rooms dont have windows.

Room clean and staff very helpful

Room is very very small, sound proof is very bad, very noisy at the corridor. not recommend for long stay. however staff is friendly and helpful.

clean , the hotel is at the busy day and night market . in the heart of tourist area .

Good price but room little bit small everything else is good