Abs Bintang Guest House Reviews

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The receptionist was incredibly rude and shouted at some customers in front of me. The room itself was in a terrible condition - dirty sheets, a musty smell that made it hard to breathe, and worst of all, cockroaches. The pillows were uncomfortably hard, and the overall cleanliness was unacceptable. The bathroom was just as bad - filthy, lacking toilet paper, and clearly not well-maintained. Given these conditions, I felt uneasy staying there, but I had no choice as I had already booked my stay. I rarely leave negative reviews, but I feel it's important to warn future guests. This hotel needs serious improvements in cleanliness, maintenance, and customer service.

Just check in without even staying.. it's a den of ************ and immorality areas. The hotel is not as the picture at all. Maybe if the owner can upgrade the cleanliness and the room facilities or put some decorations. It's our scariest experience. For a couple or single maybe ok but not the hotel not suitable for families especially with kids. After checking in and checking the room, the mattress got many old stains and both of the rooms are.( we booked 2 rooms for 2 days) At 11pm we struggled looking for a decent hotel or homestay and finally got 1 before 12am. Come back on the 2nd day to check out and get my deposit back. We have the photos but there's no need to upload here since I believe the owner will upgrade the hotel.

Very bad hotel even AC not working I come for for 1 night but I check out after 3 hours because no AC

No signboard here.30 minutes need to find it.very terrible, not good receptionist, not friendly. Suggested to not come here,in this price very hotel is near by. Not attached bathroom. Dirty also.

You get what you paid for. Nice location. Close to many shops and everything. Nice receptionist ladies

The location is great. Very close to a night market where the choices for food are yours. Besides, lots of cheap and good restaurant around. Several massage salon if you need. On the other hand, the building is old and so are the facilities in the hostel, reality is very far from photos in the profile. No hot water, nor paper toilet in the bathroom

Great place to stay with really nice staff!!! Location in a good place opposite a 7/11 near big shopping mall and nice restaurants

Location is quite strategic. Attitude of the receptionist is Okay. It's quite cheap. Blankets have holes in them, pillows were very hard. This hotel gives you only two things strategic location and a cheap stay. Don't expect anything more than this. From the blanket, toilets to everything needs attention. My suggestion to the owner would be with little attention you could make this place so much better.

The Location is perfect but room was not clean properly & had a bad smell

Please upgrade toilet, clean the toilet regularly, chsnge the towel. Too old towel. But the receptionist great… the facilities just need to be upgraded

overall its okey for a budget hotel and solo traveller. the cleanliness can be upgraded. staff are nice and kind.. have place for muslims to pray. thanks trip.com.

This is a budget hotel you pay for what you get. Dirty walls in room

very good hotel, good location, easily access to all public transportation