Dorsett Hotels in Kuala Lumpur

Nice place to stay at the heart of Bukit Bintang. Walking distance to Pavilion, TRX, Lot 10 and others. Room have more space than normal room and confortable bed. Available parking at the premises with RM11 per day multiple entry. The only unsatisfied moment that I have is, I am had my lunch at the cafe, chicken chop with brownies as a desert. But both taste not fresh. Only the french fries is good. Fresh, crispy and tasty. I hope they can ensure that all their food fresh after this.(My husband nasi goreng and sate is fresh)

Situated in the neighbourhood area od Damansara, Dorsett Hartamas offers stylish stay at somehow mid-range price. Plaza Damas is a stone's throw walking from the hotel, making it a suitable place to dine, shop and retreat. However, I experienced the following, making the overall rating reduced: 1. No hot water for shower/ sink - until the next morning 2. The room is appeared compact and less spacious compared to what's been shown in website/ room selection 3. Not mentions of parking is paid separately (RM 3.70 per entry, not FOC)

Very clean and neat room, although the room is not spacious but overall staying experience was good, the bed very comfortable. About 10 to 15 mins walk to Pavilion KL.

Dorsett Residences is located right next to Dorsett Hotel, hence we share the same breakfast venue at Dorsett Hotel restaurant. The breakfast is the same every day. There is no variety to the food and it honestly got a bit dreadful by the 3rd morning of our stay. The location of the apartment is good though, about 5-7min min walk away from Fahrenheit and Pavilion. The size of the apartment is just right for my family of 4. The staff will clean the room every day and I love it that there is a washer and dryer in the room for me to do laundry. However I was appalled that the bedsheets were not changed during the 4 nights I was there because the same black stains were visible on the bedsheets throughout. Apartment has a gym and swimming pool on the 30th floor that opens from 8 am to 10 pm daily.

Upon check in a staff by the name of Shaffiq attended to us with friendliness, warmth and grace.  We were upgraded to an executive club room from a club room. The room was very spacious but the sofa and chairs in the sitting room were very uncomfortable. We had a hard time sitting on them. They were too deep and had no back support. The mini bar was not replenished daily. The full set of towels were not replaced when the room was cleaned. We had to call for replacement. I think the efficiency of the housekeeping has to be improved, although they always brought whatever we requested over the phone very quickly. The point is, if they had done their job properly we would not have to call them to bring us the towels etc. There should be more varieties of food for breakfast. We stayed for 1 week and the choices never changed. You should really have a rotation of choice of food. The pillows were, although made of natural materials, were too large and high. I coul not get support for my neck and did not have a good sleep for the duration of my stay.  Apart from that, the staff, from the door man, reception, restaurants, housekeeping were all excellent. The atmosphere and ambience of the hotel and rooms were good, too. I would come back to the hotel but the thought of sleeping with the pillows supplied, is keeping me away.

Such a cozy and beautiful Hotel ! Good location & easy parking. The room was clean, comfortable and has all the amenities.. we felt like home. My daughter love the bath tub so much. Staff at the front desk are helpful and courteous during my check in process. Oh ya, to the staff named Fazila thank you so much for helping me when the room door could not be opened 🥰. Overall is ok..recommended to stay here!

It was a decent stay. Room cleanliness is average. Can see stain on the carpet, towel and bedsheet but nothing too major. Coway water filter is prepared outside room, can use anytime. Parking is free but the entrance to parking is a bit scary. Location is amazing, near Masjid Besi. Breakfast is amazing! The selections are pretty great, the taste as well! Can repeat for a leisure stay but wish they can improve on cleanliness.