Business Hotels in Kuala Lumpur

I first stayed at this hotel late last year for a family trip, and the service truly stood out. They even offered to switch pillows to match my preference, ensuring a comfortable stay. Plus, all the landmark buildings are nearby, making it a great location. Now back for a business trip, I’m pleased to see that the high standards have been well maintained. The breakfast spread is great, offering a good variety to start the day right. The only downside is the traffic—I nearly got late for a meeting despite adding a 30 min buffer on top of the live ETA on map, and not t mention that it's a 3pm on a Thursday afternoon. But then again, that’s just a common challenge for any hotel in central KL area. Still, an excellent stay and I would definitely return! 👍🏻

Staff are friendly in all area Good location to shoppings Room has smoking smell especially in the bathroom Overall room is not quite clean there are stains and dirts, glass has not been properly washed. BUT the shower is ecxellent Water level is superb.

Fast check-in & check-out process. Friendly staff. Food is a bit salty to my taste. Room a very clean. Pool mid-size. Basic amenities are ok. Location near MRT & LRT Titiwangsa with bus station However the area a bit scary to walking around alone. Women travellor should be careful around this area. There are KK Mart nearby & lots of local food stalls. Overall I'm very happy with the food and service from this Hotel.

Commended for its charming atmosphere, convenient location. Praised for its friendly staffs from the Club lounge on the 18th Floor. Clean room and delicious breakfast, dinner and White wine. Will definitely come back!

My parents and I had a fantastic stay at the Holiday Inn Express Kuala Lumpur city center. The hotel is well-located, with easy access to key attractions and public transport. The rooms were clean, modern, and very comfortable, offering great value for the price. My parents especially appreciated the generous breakfast selection, which helped them start the day off right. The staff were friendly and attentive, making our stay even more enjoyable. Overall, it was a great choice, and my parents were very happy with the experience. Highly recommend it for anyone visiting Kuala Lumpur!

Checked into KL SL during Christmas holidays with my parents. My mother had a lot of ”insect” bite on days 1. She thought it was mosquito bites. On 2nd night she fled pain at the neck's area, woke up and scratched. She found a small red bug on her pillow. Smashed the bug and with blood stained the pillow. Immediately searched the bedding and found another tiny dark color bug. Reported to duty manager next day after we back from outing . The duty manager stated the hotel will investigate. Though been offered to change room, my parent turned down as we had to wake up at 4:30am and catch transport to KL international airport.. Today my parent received the feed back email which just mention hotel investigation found bug issue outcome is ”negative” only without addressing ”guest concern” . The worst part was dining experience at its ”Authur's Bar and Grill.” We all ordered steaks . I ordered medium rare which was fully cooked. My parents ordered medium which also fully cooked. I had my steak returned and re-stressed ”medium rate” . When the 2nd serve steak came it was ”RARE” . One thing we noticed when cut the steak the flesh color was white. (Suspect the steak was poorly de-frosted) Gave up! My parents spoke with the waiter who served us on our discontent with its cooking quality. At the end I notice my dad still paid the waiter 50 RMB tips. For me ,will not pick KL Shangri-la should we visit Malaysia again.

The hotel was so nice to stay there and it’s easy to take the hop and hop bus  you just need to cross the way going to the mall and to the mall there is a stop for the bus you can buy the ticket from the bus RM60 for Non Malaysian. The more also so nice it has famous restaurants and it has cinema so you can go there for supermarket or shopping. The view also was soooo nice, thanks to the lady in the reception she give me really nice view. 

The premise is located beside LRT Kerinchi Station, which very convenient for me. Free parking space is provided by the hotel but it's crowded during office hour as the parking was shared by other private company which situated in the same building. The room is spacious and clean. As it is located just beside Federal Highway, it's a bit noisy during night time.

An excellent hotel with fantastic support from all the concierge staff. The hotel is a great location with Heritage Road only being a side street away. A great street with a large choice of restaurants for all different palates . The pool is a lovely place to relax with the KL Tower over looking you. Also, a small walk away there is instagram opportunities with the twin towers lit up at night. Definitely would recommend this hotel when staying In Kuala Lumpur.

The hotel was excellent, and the customer service was outstanding. We arrived early, and they kindly provided us with an early check-in, which was incredibly helpful after a long journey..