3-Star Hotels in Kuala Kuantan

I was assigned a room at 4th floor. Since its at lower level of its 15 storey, I requested a room facing not facing the noisy main street. Good choice: view of a football filed, a mosque and part of the city. The room: The Hotel management probably believe that 1980s heyday decor is a selling point. Save for the flat screen telly, the rest still preserves its 80s setting: louvred wardrobe, bedside cabinet central console with rocker switches, blanket on top of sheets (not quilt), tiled (not marbled) bathroom floor, queen (not king) bed. They try to keep the cleanliness but the permanent stains on chairs, moulds around aircond vent, peeling furniture paint, mildew on bathroom wall are beyond the housekeeping department’s routine; the whole place needs serious makeover.

Book a room for 2. The room was clean and roomy with 2 single beds and still have plenty of space to pray. There's hairdryer inside the room. Water dispenser and iron board is available on the hotel coridor. Plenty of parking spaces : public ones in front of the hotel (need to pay) and parking area for hotel guest (free)at the back. Location is tip top! (Our view from the parking place)

Sangat recomended. Kedai mkn pun byk area situ. Kalau malam minggu boleh berjalan je ada pasar walk kat sana. Breakfast pon sedap, banyak pilihan. Servis pun okay, cuma kena hati2 tingkap bukan jenis lock mati. Kalau ada anak kecil kena selalu perhati. Tenkiuu🥰

It's an old hotel but it is clean..the pool is not entertaining at all....the breakfast is terrible.. it doesn't worth the money to take a room with breakfast as they provided very limited breakfast choices...

We had a pleasant stay here. We stayed in a spacious Japanese-style room, which was perfect for our crawling child—he absolutely loved it! The bathroom was also large and clean. The wooden-like flooring was an excellent touch, as it wasn’t slippery, making it safe for him to move around.

The hotel was surrounded by lots of restaurants. A shopping mall was behind the hotel. It's very convenient. It was a good location to stay. The hotel was clean and the bed was comfortable. Just one thing is the soundproof is bad. Someone was making noise at midnight without consideration of others.

Arrived at the guesthouse for check in quite late at mid nite. Booked for 2 rooms and requested for side-by-side rooms or very near to each other. At 1st they wanted to allocate at 2 different places which I declined. Finally, only given rooms facing slightly each other. Was informed beforehand that water heater in one of the rooms does not work, so…have to accept since we have no other choice. Have to enter different entrance from the reception area to get to our rooms as this place is of shoplots building. No lifts & have to walk up the staircase which is also not clean properly. Rooms condition are bad & not clean properly. Curtain and it’s railing are about to collapse! Linens & bedsheets have visible stains with a few ink/pen scratches on a few spots. Towels are faded with a few have holes on them. Phones in the room didn’t work or no connection to reception when tried to complain. As we are tired and lazy to go down to reception, we tried calling the reception many times using own phone but nobody bothers to pick up. At last, we use the towel and our own shirts as linen to cover the dirty linen. Lock (inside & outside) at toilet Door is broken & main entrance door only use the doorknob lock in one of the rooms. Leakage on the bottom part of the sink. Found left over rubbish in plastic bag from previous tenant(?) maybe behind the bedside table. What a mess we are in! Rooms equipped with TV but only a few channels are accessible. No fridge, provide with jug ( but you have to go down to pantry area located next to reception to get hot water) & 2 mugs. No tea/coffee/sugar & mugs have lipstick stain on them. Wifi service is stated as available but you can’t get connection from the rooms area actually…so don’t bother & dont waste time trying to get the connection. Will not stay at any of the Sun Inns chain in future.

Location is very strategic. Right on Jalan Besar where all the nice cafe is. (Kula Cake, Kuantan Pickers, Tjantek, Kopi & Teh, Akar Kopi, Lena Cafe, Sup Ayam Kampung) to name a few. River Esplanade is just right behind the hotel. Our room is facing the river, upon request. To my suprise for the price, the hotel is very clean. Tv has many channel including sport. A mini fridge & sejadah. I bet the hotel is recently refurbish as it has a nice new paint coating & flooring. And so does the bathroom. They even offer connecting room, which is good if you are travelling in group & to my suprise they have lift. Parking is easy & plenty, but by the counsil. So we paid around RM4.50 daily or RM0.65 per hour. Overall, if you are in Kuantan for Jalan Jalan Cari Makan. I truly recommend this hotel.

Ghost in ground floor room- a few of guest was disturbed, service in the front counter are terrible, meeting room was not open at time as instructed, microphone was not working properly, no garbage collected and no regular room service. Stay 3 days but my rubbish was not taken, no pest control bacause lots of ants....But food are extremely delicious, very nice ambient of the cafe...fall in love with the food! Please the hotel should do ghost control, improve overall services and pest control.

The location is quite secluded among housing area (rumah kedai). Tapi, selamat je for parking. But, ade 4 ekor anjing keep menyalak around the area. 10mins to TC and 10-15 mins to viral eating places. Very clean, spacious for 4 people, still have space to pray, comfortable toilet and wardrobe size. Takde fridge but can use one at the hotel. Bawah hotel is chinese restaurant. Reception friendly. Iron, hairdryer, coffee table, toileteries already there.