Find Guest house in Kuala Kuantan

Arrived at the guesthouse for check in quite late at mid nite. Booked for 2 rooms and requested for side-by-side rooms or very near to each other. At 1st they wanted to allocate at 2 different places which I declined. Finally, only given rooms facing slightly each other. Was informed beforehand that water heater in one of the rooms does not work, so…have to accept since we have no other choice. Have to enter different entrance from the reception area to get to our rooms as this place is of shoplots building. No lifts & have to walk up the staircase which is also not clean properly. Rooms condition are bad & not clean properly. Curtain and it’s railing are about to collapse! Linens & bedsheets have visible stains with a few ink/pen scratches on a few spots. Towels are faded with a few have holes on them. Phones in the room didn’t work or no connection to reception when tried to complain. As we are tired and lazy to go down to reception, we tried calling the reception many times using own phone but nobody bothers to pick up. At last, we use the towel and our own shirts as linen to cover the dirty linen. Lock (inside & outside) at toilet Door is broken & main entrance door only use the doorknob lock in one of the rooms. Leakage on the bottom part of the sink. Found left over rubbish in plastic bag from previous tenant(?) maybe behind the bedside table. What a mess we are in! Rooms equipped with TV but only a few channels are accessible. No fridge, provide with jug ( but you have to go down to pantry area located next to reception to get hot water) & 2 mugs. No tea/coffee/sugar & mugs have lipstick stain on them. Wifi service is stated as available but you can’t get connection from the rooms area actually…so don’t bother & dont waste time trying to get the connection. Will not stay at any of the Sun Inns chain in future.

The rooms was good, tidy and clean, for parking you can parking anywhere as long as not blocking gate house people. Remember to chat owner first before come, because checkin need time to reply.

the space provided is small but everything in the room works fine and well priced

For solo travel is ok, because the room is small. the price is ok. if for family is not recommended. If it is for muslims, it is not recommended as it is not recommended because you want to pray.

In terms of facilities, all good, this is like budget hotel but got everything like a hair dryer, tv, soap, aircond and cup for you to drink coway water.

Although a little on the pricey side per night rate, my fmly and I overall enjoyed our 2 night stay at The Colony. I was pleasantly surprised how clean and new looking this place was. Not run down at all despite having opened for about 5 years now I think. Very well maintained which made our stay very comfortable. We like how industrial and modern looking this whole place is. Water pressure in the bathroom was good, bed linen was clean, amenities were well replenished, swimming pool was rather small but clean and decent enough to keep the kids happy. One thing weird though was that we were given 2019 dated green tea sachet but it’s already 2022 now. Receptionist said it’s actually the date of manufacturing rather than the expiry date but we didn’t want to take the risk so we didn’t consume it. And the amount of soap and shampoo given were probably too little in small slim bottles. Bathroom was a little clogged after our shower. But everything else were fine and nice. I guess the sound proof was alright as there was no noisy disturbances from other rooms. So we had uninterrupted sleep. This guesthouse has two storeys with 8 rooms in total. 4 at the top and 4 at the bottom. All in all thumbs up and if given the chance and having to travel to Kuantan again we would be more than happy to be back here to stay.