Kota Kinabalu Hotels with Airport pickup service

very satisfied, the breakfast menu provided is not worth the price. too few menu choices compared to other 4-star hotels. Tq

Good price come with breakfast. Room is spacious. Breakfast basic and acceptable. One BIG PLUS POINT : ALL staffs is fantastic! Absolutely friendly and professional. This makes a main reason why have so many people book this place. Although the building wasn’t very new.

I have never stayed as good as 5 stars hotel such this Hyatt Regency in KK. Starting from reception, buttler, and front desk- all are so good in order. The receptionist who check me in was very helpful. The room perfect. Hot water is good, room is very spacefull and stunning. The decorations are just perfect, migh be Merry Chritsmas is coming. Just next time, maybe i will stay sea view. Better as have great view of KK ocean view.

A stunning hotel with poor service. The location is perfect for those looking to get from the airport and into relaxing mode. The amenities are first class and the food options are good. But, The service is so poor in comparison to the Shangri-la Ria rasa, just down the road. After staying at both, it feels like different companies. Before I arrived I asked both hotels for excursion and activity reccomendations. Ria rasa helped and booked multiple exciting tours. This hotel didn't respond multiple times, so I chased and emailed again and again. Eventually being sent a link to an excursion company with tons of 3-5 day jungle tours. This was a two night stay. When we arrived I asked again about activities. I was sent to a desk that nobody was stood at, waited for far too long, found a qr code messaged and was told it wasn't their job. Eventually in the guest handbook I found the contact details for fishing and boat tour. I didn't get a reply until after all the next days tours had departed with a message saying we are full. Honestly if you have the choice I would highly recommend the slightly longer transfer and head to the Shangri-la Ria Rasa instead. You'll be treated well, the hotel is more relaxing and the staff acknowledge your existence.

Stayed two nights in a seaview room. Room was clean, mattress and pillows fresh and comfortable, and the view was outstanding. Food and service at the hotel restaurant Cafe Boleh and the poolside restaurant was good. We had thin-crust pizza by the pool both days. Only disappointment, Cafe Boleh ran out of fish for ”fish and chips” on the 2nd day when we tried to order it for dinner.

Overall our 2-night stay at Hyatt Centric KK was comfy n relaxing. The lobby n top floor lounge ambience is excellent~feeling of calmness. Rooms are spacious n clean with beautiful sunset seaview. We especially like the bathroom with sitting bench~ a considerate design for guests who prefer to sit n shower. Restaurant staff were very well-mannered n helpful. The hotel is well located just opposite the Sabah Suria shopping mall, so it's very convenient if you wish to dine out or shop around…

After a long trip arrived at hotel and quickly signed in. We were upgraded to a fantastic room, however phone and TV not working but a great balcony view of the South. China Sea and to the left the jungle. It was lovely to sit and watch the various birds and fireflies. Malaysia Airlines had lost one of our bags and did not seem concerned however after no success we spoke with James at reception who soon sorted it out and it arrived at 9pm. One day wasted Thanks Malaysia Airlines. The next day we had a leisurely breakfast plentiful and good choices of Malay and Western. Very courteous staff. Saw our first monitor lizard and had a garden tour by. a very informative employee Roy. Decided against the nature walk as advised not much to see this time of year. Spent most the day on the empty beach ( Some jellyfish but otherwise a nice dip) and in empty swimming pool. 3 linked pools lovely and warm but needs some maintenance and jacuzzi not working. Only a couple of restaurants were open and although quality of food was good the menus were similar. On our last day we had a very good Chinese style meal in The Noble House (Only open until early evening). As with most meals we were the only ones in the restaurant. All meals were very reasonably priced. The advertised firefly. tour was cancelled due to low tide but Christina arranged a private trip to see them and also the proboscis monkey. Well worth it. . Points to Note Low occupancy with the majority of guests staying overnight only, meant we had pools and beach to ourselves and the restaurants were virtually empty. Disadvantage was that some restaurants. and snack places did not open. Lovely remote location fantastic view , beach and garden walks however nothing in walking distance of the resort so unless taking a. taxi or day trip would not see or meet other local people restaurants or shops. Note the hotel shop has very limited souvenirs and only a few crisps and drinks. We had a great relaxing time, the hotel needs some updating and maintenance but that did not affect our.enjoyment. Staff were helpful and courteous and room clean and well stocked with water tea and coffee. A/C fine. So if you want a relaxing beach and pool holiday with good food and when we were there tranquility we recommend Nexus. PS book trips at the hotel as the one we booked through our agent was about 3 times more.

Pro: Staff are all nice and approachable Hotel environment is great and quiet at night Con: wall in between room is not really soundproof Location is a bit not convenient to travel to the nearest mall

Overall the stay is comfort and tidy. If you come again next time if you bring a big family, maybe come here again because the King bed 1 n single bed 2 .. So it's the best ... Tq there is a cooking place, whatever the convenience is almost complete. Keep giving your best.

1) Great coffee shop at next store. 2) Room has open shelf for clothes. 3) Shower room and toilet are in 1 room, wash basin too small. 4) No slippers in room, can feel cold floor. 5) No TV remotes, only 1 channel. 6) No hair shampoo. 7) Bed frame not sturdy. Bed sheets not clean enough. 8) Need new paint for rooms.