Promenade Service Apartments Reviews

Name: Promenade Service Apartments
Address: 3-G-17, 3-G-17, Lorong Api - Api 2, Api-api Centre, Kota Kinabalu, Sabah, 88000, Malaysia, 3-G-17, 3-G-17, Lorong Api - Api 2, Api-api Centre, Overseas, Malaysia
Rating: 8.7

Promenade Service Apartments

3-G-17, 3-G-17, Lorong Api - Api 2, Api-api Centre, Kota Kinabalu, Sabah, 88000, MalaysiaSee Hotel Details

Choose dates to check available rooms

We Price Match

Check-in

1 night

Check-out

Rooms and Guests

Guest Reviews

8.7/10

Very Good

634 review

Verified reviews

Location9.0

Amenities8.4

Service8.8

Cleanliness8.5

Filter by:

Sort by:

All reviews(634)

Positive reviews(610)

Reviews with photos/video(170)

Awesome rooms(85)

Large rooms(38)

Convenient for shopping(24)

Great value for money(22)

Located downtown(17)

Perfect for families(16)

Too noisy(6)

Loved the view(3)

Negative reviews(24)

Safira

Family Room

Stayed in Apr 2025

Family

7 review

2.0/10

Posted on May 26, 2025

During stay here, there are someone trying open ours door two times around 2.10am and 3.30am. The guy keep knock ours room door and keep trying open ours room during we sleeping early morning. be careful during stay here there are no safety here always remember to double lock your room. I also have to review the experience to front office.

Response from Property: We sincerely apologize for the distressing experience you encountered during your stay. We will work with the building management and have taken the necessary precautionary measures. Thank you for bringing this to our attention

Boopathi

Studio 1 Queen Bed

Stayed in Apr 2025

Couples

4 review

5.0/10

Posted on May 6, 2025

Amenity is not good. But location and spot is very comfortable it's close to restaurant. Airport and malls.. Dont expect more cleanliness.

Response from Property: Thank you for your valuable feedback. We will take it into consideration as part of our ongoing improvement efforts. We kindly encourage our guests to share any concerns with our reception team, so we can address them promptly and ensure a pleasant stay.

ceo_b

Check-In Room Queen Without Window

Stayed in Mar 2025

Business travelers

18 review

9.0/10

Great

Posted on Apr 18, 2025

The room was freshly painted which made it hard to sleep. Nevertheless, the location is nice and close to nice places to eat.

Response from Property: Thank you for staying with us. We shall endeavour that your future stay with us will be much more pleasant and happy as all guests would expect.

tommyssf

Deluxe Suite

Stayed in Mar 2025

Business travelers

1 review

8.0/10

Very Good

Posted on Apr 22, 2025

Room... Ok. But some room not so good block 3 block 4 o...k Other block no comment

Response from Property: We really appreciate your continued patronage. We shall look forward to better servicing you during your next stay with us.

Christine7

Studio 1 Queen Bed

Stayed in Feb 2025

Travel with friends

13 review

9.0/10

Great

Posted on Mar 27, 2025

*The room is actually guite good, With a strategic location. *Easy walking to shopping center and restaurants nearby. *Good Service *Only one thing need to repair the water heater shower the level water very slowly 🚿 No Room 3231

Response from Property: Thank you for positive feedback. We hope to serve you even better in the near future

Guest User

Standard Queen Room With Window

Stayed in Feb 2025

Business travelers

61 review

9.0/10

Great

Posted on Mar 9, 2025

When stay in kk.. this is among my first choice hotel.. room clean an worth the price you pay.. distance to kk downtown just walking distance

Response from Property: Thank you for continued support and for sharing your wonderful feedback that we treasure it as importance.

Anonymous User

Deluxe Suite

Stayed in Mar 2025

Couples

49 review

10.0/10

Outstanding

Posted on Apr 9, 2025

nice place to stay, very good, very nice, very comfortable, i really like it.

Response from Property: Thank you for choosing to stay with us

shrfhnad

Family Room

Stayed in Jan 2025

Family

1 review

10.0/10

Outstanding

Posted on Feb 24, 2025

Unit is clean and SPACIOUS with complete amenities (building is kind of old though) Location is very strategic with bunch of stores and restaurants nearby. Parking is also easy

Response from Property: Thank you for your kind feedback about our accommodation. We hope you had a wonderful time exploring our surrounding shopping and eateries also.

Sujana Cibee

Studio 1 Queen Bed

Stayed in Apr 2025

Business travelers

15 review

9.0/10

Great

Posted on May 6, 2025

nice place to stay... berbaloi baloi..

Response from Property: We are delighted to hear you had a pleasant stay with us. We look forward to your return stay with us soon

Guest User

Family Superior Room

Stayed in Jan 2025

Family

2 review

10.0/10

Outstanding

Posted on Feb 11, 2025

Nice and clean room, im happy with with this stay apartment, customer service very helpfull

Response from Property: Thank you for sharing your positive experience on your recent stay with us

RA Ramland Ross

Family Room

Stayed in Dec 2024

Family

2 review

8.5/10

Very Good

Posted on Jan 23, 2025

Room quite bigger than from expected. Very comfortable for my 7 families member. The most important thing was easy to find food at midnight. A lot of food restaurants can be found around there. U don’t need to worry about starving. 5 minutes walk to Pasar Filipina.

Response from Property: Thank you for your review. We are delighted to hear that the spacious room comfortably accommodated your family. We hope you have also enjoyed exploring the nearby attractions.