Holiday Inn Express Kota Kinabalu City Centre Reviews

Response from Property: Dear DG1,Greetings from Holiday Inn Express Kota Kinabalu City Centre, where the Holiday Inn Express Hotel is a select-service/limited-service brand that aims to deliver comfort and convenience at a great location and a great value price!Thank you for your wonderful feedback! We are delighted to hear that everything about your stay was just right, from the comfortable bed and sound insulation to our clean, modern facilities and central location. It’s also heartwarming to know that our friendly and helpful staff, as well as our breakfast, added to the enjoyment of your stay.Your kind words inspire us to continue delivering the high standards that our guests expect. We hope to welcome you back soon for another restful and pleasant stay!Warm regards,Shashi PandeyHotel ManagerHoliday Inn Express Kota Kinabalu City Centre

Response from Property: Dear Guest,Greetings from Holiday Inn Express Kota Kinabalu City Centre! Thank you for sharing your kind feedback with us.We are so glad to hear that our staff was able to assist with your early check-in and that you had a comfortable stay with us. It's wonderful to know that the pillow and bed met your expectations, and we’re thrilled that you felt our team was helpful throughout your stay, especially while traveling with a baby.We truly appreciate your feedback and look forward to welcoming you and your family again soon.Warm regards,Felicity VincentFront Office ManagerHoliday Inn Express Kota Kinabalu City Centre

Response from Property: Dear Guest,Greetings from Holiday Inn Express Kota Kinabalu City Centre! Thank you for taking the time to share your wonderful experience with us.We are thrilled to hear that you found our staff friendly and helpful, and that you enjoyed the comfort and cleanliness of your room. We are also pleased that you appreciated our convenient location and the amenities we offer. Your kind words about the food and relaxing atmosphere mean a lot to us.We are grateful for your recommendation and hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warm regards,Felicity VincentFront Office ManagerHoliday Inn Express Kota Kinabalu City Centre

Response from Property: Dear Amen Choi,Greetings from Holiday Inn Express Kota Kinabalu City Centre, where the Holiday Inn Express Hotel is a select-service/limited-service brand that aims to deliver comfort and convenience at a great location and a great value price!Thank you for sharing your thoughtful feedback. We are thrilled to know you found our hotel a great value-for-money option and appreciated our gym and bar facilities. It's wonderful to hear that our location worked well for you, offering a balance between convenience and quiet away from the main tourist area.Your kind words motivate us to continue delivering memorable experiences to all our guests. We hope to welcome you back soon on your next trip to Kota Kinabalu!Warm regards,Shashi PandeyHotel ManagerHoliday Inn Express Kota Kinabalu City Centre

Response from Property: Dear Jess Oh Pa,Greetings from Holiday Inn Express Kota Kinabalu City Centre, where the Holiday Inn Express Hotel is a select-service/limited-service brand that aims to deliver comfort and convenience at a great location and a great value price.Thank you for your kind words! We’re thrilled to hear that your check-in and check-out were smooth and that you enjoyed the delicious chicken chop at our café. We’re also delighted that you found our location to be one of the best in Kota Kinabalu.Your love for our hotel truly means a lot to us, and we look forward to welcoming you back for another fantastic stay!Warm regards,Shashi PandeyHotel Manager

Response from Property: Dear Tan,Greetings from Holiday Inn Express Kota Kinabalu City Centre!Thank you for taking the time to share your feedback with us. We’re glad that our central location across from the Hilton is convenient for your shopping and dining needs. It’s great to hear you found the room comfortable and enjoyed the breakfast selection with its variety.We appreciate your notes on the pillow softness and air conditioning. Your insights help us to continuously improve, and we hope to make your next stay even better.Looking forward to welcoming you back soon!Warm regards,Felicity VincentFront Office ManagerHoliday Inn Express Kota Kinabalu City Centre

Response from Property: Dear Starferry,Greetings from Holiday Inn Express Kota Kinabalu City Centre! Thank you for taking the time to share your recent experience with us. We are delighted to know that our strategic location, just a short drive from the airport, provided you with convenient access to all that KK has to offer, including shopping malls and key attractions. It’s wonderful to hear that you enjoyed our soundproof rooms, ensuring a restful stay amidst city life.We appreciate your feedback regarding our breakfast variety. Your insights are valuable, and we'll certainly share your suggestions with our culinary team as we strive to enhance our offerings for an even better guest experience.Thank you again for your kind words and for choosing to stay with us. We look forward to welcoming you back for another pleasant stay in the future.Warm regards,Felicity VincentFront Office Manager

Response from Property: Dear SallyNurse,Greetings from Holiday Inn Express Kota Kinabalu City Centre!Thank you for sharing your experience with us. We’re delighted to know that you enjoyed our breakfast buffet, especially our traditional kueh and pastries. We aim to serve quality dishes, so it's wonderful to hear you appreciated the flavors. We’re also glad that our clean rooms, efficient service, and convenient location added to the enjoyment of your stay.We hope to welcome you back soon for another memorable experience!Warm regards,Felicity VincentFront Office ManagerHoliday Inn Express Kota Kinabalu City Centre

Response from Property: Dear dAl!l@,Greetings from Holiday Inn Express Kota Kinabalu City Centre! Thank you for your delightful feedback! We’re so pleased you enjoyed your stay and had the chance to meet our beloved ambassador, Bruce. He truly brings a unique charm to our hotel, and we know he enjoys the company of guests as much as they enjoy his.We can’t wait to welcome you back to meet Bruce again and to provide you with another enjoyable stay.Warm regards,Felicity VincentFront Office Manager

Response from Property: Dear LISSDA RUSLI,Greetings from Holiday Inn Express Kota Kinabalu City Centre! Thank you for taking the time to share your feedback. While we’re sorry that we couldn’t fulfill all your requests this time, it’s heartening to know that you still enjoyed your stay with us. Your understanding and kind words mean a lot, and we’re grateful for the opportunity to serve you. We’ll do our best to make sure your next stay is even better!Thank you once again, and we look forward to welcoming you back soon.Warm regards,Felicity VincentFront Office Manager

Response from Property: Dear Nurizazi,Greetings from Holiday Inn Express Kota Kinabalu City Centre!Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay and found our amenities and services to be excellent. Your satisfaction is our top priority, and it’s rewarding to know that we were able to deliver an experience worth remembering.We look forward to welcoming you back for another great stay in the future!Best regards,Felicity VincentFront Office ManagerHoliday Inn Express Kota Kinabalu City Centre

Response from Property: Dear Ryan Sandhu,Greetings from Holiday Inn Express Kota Kinabalu City Centre, where the Holiday Inn Express Hotel is a select-service/limited service brand that aims to deliver comfort and convenience at a great location and a great value price.Thank you for taking the time to share your positive feedback. We're thrilled to hear that you found our hotel clean and modern, and that you enjoyed our breakfast offerings. It's great to know that our location worked well for you, with the convenience of being within walking distance to Gaya Street and the KK Waterfront.We look forward to welcoming you back on your next visit to Kota Kinabalu!Warm regards,Shashi PandeyHotel ManagerHoliday Inn Express Kota Kinabalu City Centre

Response from Property: Dear Guest,Greetings from Holiday Inn Express Kota Kinabalu City Centre.Thank you for taking the time to share your feedback regarding our breakfast offerings. We appreciate your suggestions on improving the taste and variety of our menu. At Holiday Inn Express, we strive to provide a simple yet satisfying breakfast experience, and we understand that variety plays a key role in enhancing our guests' satisfaction.Please be assured that we will share your comments with our culinary team for review as we continuously work to improve our offerings. Your insights are valuable to us, and we hope to provide you with an even better experience on your next stay.We look forward to welcoming you again soon!Best regards,Felicity VincentFront Office ManagerHoliday Inn Express Kota Kinabalu City Centre

Response from Property: Dear Guest,Greetings from Holiday Inn Express Kota Kinabalu City Centre!Thank you for sharing your feedback. We are glad that your experience with us has been okay so far. If there is anything we can do to enhance your stay and make it more enjoyable, please feel free to let us know. Your comfort and satisfaction are very important to us.We hope to welcome you back soon and provide you with an even better experience.Kind regards,Felicity VincentFront Office ManagerHoliday Inn Express Kota Kinabalu City Centre