Pattra Vill Resort

Pattra Vill Resort Reviews

Pattra Vill Resort

Maret, Maret, Surat Thani Province, 84310, ThailandView Hotel Details
Pattra Vill Resort
Pattra Vill ResortPattra Vill ResortPattra Vill Resort
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Pattra Vill Resort Guest Reviews

4.3/5
Very Good
18 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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Positive reviews(11)
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Negative reviews(3)
Zisovitch
Family Suite Villa
Stayed in Jun 2024
Family
33 review
4.5/5
Great
Posted on Aug 3, 2024
Great hotel, we booket a family room - it’s quite huge! 2 bedrooms, common area and a kitchenette. The pool well maintained and clean. All the amenities are clean. The breakfast was ok. The only “minus” - is that the hotel not on the beach. But it’s not a surprise. If it was on the beach it was more than perfect.
Guest User
Deluxe Room Non smoking
Stayed in Dec 2023
Couples
7 review
4.5/5
Great
Posted on Feb 3, 2024
Great location! About 5 mins walk to beach, the entrance has a huge 711 convenience store and McDonald's which are 24 hours! Pool is nice and clean. Breakfast is very basic but sufficient
Guest User
Royal Family Villa
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 16, 2024
I will come again. I really saw the turtle.
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Guest User
Deluxe Room Non smoking
Stayed in Sep 2023
Solo travelers
32 review
1.0/5
Posted on Oct 11, 2023
Terrible. Rude staff. There is practically no cleaning of the room. They're getting fined. In the room you will find a list of fines on several pages. Be carefull. I don't recommend it. Don't ruin your vacation!
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Anonymous User
Deluxe Room Non smoking
Stayed in Aug 2023
Couples
38 review
1.5/5
Posted on Sep 27, 2023
The hotel in Lamai is located five-seven minutes from the beach, cross the street, go around McDonald's, go straight to the right, then the cafes and here is the beach. We settled right next to the kitchen and were told there were no rooms, although everything was available. I don't recommend it
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Guest User
Stayed in Sep 2024
Couples
4.0/5
Very Good
Posted on Oct 10, 2024
This is a pretty hotel near to lamai nightlife/ restaurants. We stayed in the block but there are also lovely bungalows to choose from. The rooms were large, clean with a comfy bed and good air conditioning. The patios were large with two comfy chairs and ceiling fan. The room itself was a little quirky because when you opened the glass door to get into the fridge you can see into the bathroom which is a little odd. The pool was lovely and in the sun all day which made it extremely warm. The sunbeds were always available but it was quiet season so I assume they will bring more out at peak time because there were only about 12 to use. Breakfast consisted of eggs made to your liking, croissants and pastry’s, toast, bacon and a small choice of Thai meals. Fruit and yoghurt was also available. The staff at reception were very friendly and helpful during our stay. There is a safe in the room and I would advise everyone to use this. A neighbour of ours left £95 euros in her handbag which went missing from the room. The lady explained to us that after this occurred one of the maids that previously made conversation with her changed and would not look her in the eye which was suspicious. There are signs on all the doors to lock valuables away.
Guest User
Stayed in Aug 2024
Solo travelers
5.0/5
Outstanding
Posted on Sep 30, 2024
I cannot praise this resort enough. All the staff are fantastic. The rooms are beautiful, spacious & extremely clean. The gardens & pool are also looked after so well. Located in the middle of Lamai. Lots of nightlife, bars & restaurants within a couple of minutes walk. Rooms are set back and very quiet. I will definitely stay here again.
RedMacca
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on Jun 21, 2024
A small hotel with 8 rooms and 14 villas. It was less than half full for all of our 16 night stay, sometimes emptier. Occupied rooms ranged from 2 up to 6, par for the course in Low Season. However, there were no shortcuts taken by the hotel. The hotel is tidy, clean but could do with updating. Ongoing maintenance was in evidence throughout our stay, but never intrusive. A few little gripes. Your room actually has a physical key, not a smart card, so you have to take it out with you. Reception is still open when we were going out in the evening, but closed on our return with the Night Security Guard in his hut. The safe is operated with a combination of a bent paper clip, a key and a code. It did the job, though. The room had limited storage space. Which meant I had no storage space. There were no drawers, apart from “false drawers”, shelving was next to the safe. The missus complained that the “drop” in the wardrobe was far too short for her dresses. Onto the good stuff. And there was lots. We arrived late morning after leaving home 25 hours earlier, but 3 hours before check in. After a cold drink on arrival, we were ushered straight to our room. Less than 25 yards away. The missus asked for the loan of an iron and ironing board at some stage. The Manageress brought them within 3 minutes and left them in our room for the duration of our stay. The bathroom was large, as was the shower cubicle. The shower was powerful with a handy shelf for our toiletries alongside the hotel’s. The bed was enormous, hard and comfortable. The AirCon was very effective and very welcoming as the outside temperature hit 37 degrees for almost half of our stay. The pool was less than 30 steps away and very large. Especially when there was only us there. Which was pretty much the case for all of our stay. Breakfast was good but basic. Everything was there than you could want. The staff pulled out all the stops, even when there was only us and a family of 4 staying, which was the case for about 5 days. In fact it was a surprise when there were new faces at Breakfast. The location couldn’t be better. The main road is 30 yards out the gate, the centre of Lamai. Opposite is a 7/11, 30 yards to the right is Cocktails by Pik and 30 yards to the left over the road is the Bondi Bar. Because of so few guests, we became like a small intimate family. The staff were really friendly, from the Manageress thru to the Breakfast Girl, the Egg Chef, the cleaners, the Maintenance Guys all the way to the Night Security Guard. The beach is only a few hundred yards away but we’re more Pool People now. Especially when we’ve got it to ourselves. I can’t recommend this hotel enough. We absolutely loved our time there.
Guest User
Stayed in Dec 2023
Family
5.0/5
Outstanding
Posted on Jan 7, 2024
Lovely little hotel right in the middle of the nightlife of Lamai. Our villa was immaculate with great aircon. Breakfast was very good but limited choice due to the size of the hotel. The location is brilliant right opposite a 7eleven so you can get drinks snacks etc there. Only criticism is that the noise form the karaoke bar opposite can be a bit annoying if you want to sit outside in the evenings, but it’s not an issue inside the rooms.
Guest User
Stayed in Jul 2023
Other
4.0/5
Very Good
Posted on Aug 31, 2023
Stayed Sep-2022 for 3 nights in deluxe room. Traditional key for opening the front door plus a key card for the electricity. Large well furnished ground floor room with extra sofas on the terrace. Kettle and cups supplied. Shower cubicle was totally enclosed. Aircon on ceiling blowing down on foot of bed however it was a high ceiling. The safe required both a combination plus a key to open it (a key alone would not open it). The included breakfast consisted of “Fresh orange juice, fruit, dumplings and a single Thai dish plus rice all from the buffet. All guests were also provided with an additional cooked to order dish (Thai, eggs or pancakes). I travelled last year when tourism was just beginning to pick up, so breakfast may not have been as extensive as perhaps it is now. Nice outside pool, didn’t swim in it though. I booked a twin room, however my travelling companion was unable to make it, so after the first night the staff pushed the two large beds together to make a huge single bed. Lovely staff, will stay again.
Guest User
Stayed in Mar 2023
Other
4.0/5
Very Good
Posted on Apr 27, 2023
My husband and I stayed at Pattra Vill Resort for 20 days and we enjoyed it there. Our room on the top floor was very spacious with parquet flooring and a balcony. The bathroom/toilet was big and lots of room to move around. The resort is just off the main road in Koh Samui and is very centrally located. 7/11 is just a two minute walking distance. There is a money changer as soon as your get out of the hotel and turn to the right; there's also another one if you go to the left of the hotel. Heaps of massage places and places to eat...but beware...prices are much more expensive than Bangkok. McDonald's is just outside the hotel and is 24/7. We enjoyed swimming in the pool everyday though the water was rather warm due to the intense April heat. The pool is safe for kids as there is an area for kids at one end of the pool. One thing that annoyed is is that the housekeeping staff talk and yell when they are cleaning the rooms and around the pool area. They need to understand and realise that guests are there to relax and it would be very nice if they could tone their voices down. Breakfast at the hotel was mediocre: western food would consist of baked beans, bacon, can sausages, bread, butter and the like and Thai food (steamed dumplings, fried mini spring rolls etc), fresh fruits. juice, tea and coffee. You can have fried, boiled or scrambled eggs and the girl will do it for you. Housekeeping girl Nid (that's her name) is not very generous with water, tea or coffee. She refused to give us the two water bottles that we had paid for in the booking and entitled to as we had some water left in the minibar. When I asked her for our daily water quota, she said we still have water and refused to give. I spoke to the Receptionist girl Botang (her name) about this issue and we had our water then. If you run out of tea and coffee, they don't replenish until you ask for it. We had to ask a few times. Nid would, on several occasions, leave the coffee cups and things unwashed. She was not the best housekeeping girl as she would only make the bed and sweep the floor and she was gone. She was very slack and left a lot of things undone and unfinished. We hired two motorcycles from the hotel, one for my husband and I, and the other for our daughter and her partner who were staying in the next room. The motorcycles were advertised and priced for 400 baht a day at the Receptionist counter. We shopped around outside and the motorcycle place opposite the hotel was doing it for 250 baht a day for a 155cc. So I told Botan and Lek (the other receptionist girl) and negotiated the price, and eventually got it for 250 baht a day for both the motorcycles. We found out later that Botan had given a German gentleman for 200 baht a day only for the same kind of motorcycle hired. So be careful as they would say any price that comes into their mind. You MUST bargain and negotiate or you will be ripped off! We wanted to rent a car for a day from the h
Guest User
Stayed in Mar 2023
Other
4.0/5
Very Good
Posted on Apr 1, 2023
Really enjoyed this hotel, quality rooms a lovely pool. And the location was perfect for all bars, shops and restaurants. Next time we will definitely go Pattra Vill again! Thank You all so much! Greetings from Paris.
Guest User
Stayed in Apr 2022
Other
5.0/5
Outstanding
Posted on May 29, 2022
My husband & I stayed here for a 3 night break on a trip to Koh samui. The accommodation was huge (2 bedrooms) with sliding doors into a shared bathroom. Kitchen\dining area\lounge with ample space. Terraced seating area with easy access to the pool. The accommodation was clean & airy. Piyathida Sonprasom on front desk went above and beyond her duty to accommodate us, even dropping us to a bar to meet my husbands brother (surprise visit) as we were not familiar with lamai. Would definitely recommend this little hideaway & would return if returning to Koh Samui.
Guest User
Stayed in Jun 2023
Family
2.0/5
Posted on Jul 19, 2023
This was our fourth time in Pattra. Over the past 4 years since the last visit, the hotel has been degrading. The feeling that the owners abandoned the hotel to local managers. Now, “Thai management” from Pattra is rather an oxymoron. Everywhere you will be disappointed. Terrible savings on staff. On the settlement, he dragged things himself. A wheelbarrow and a slender woman, of course, are attached to it, but she is unable to lift the suitcase, and there is no need to. Territory launched. They sweep at most once a day, while the wind blows debris into the pool, fallen branches are not removed in time. The vegetation is poorly looked after - the trees turn yellow and fly around, they are practically not watered. Previously, the fence near the villas was neatly cut, now it is just bushes. Sawn branches from a mango tree near the gym lay without being taken out for almost 3 weeks of our stay. Lawns covered in fallen leaves and dry grass. The sun loungers and umbrellas are of deplorable quality and require replacement or at least attention - painting to bring them into a divine form. Umbrellas faded from red to white. Yes, there are only 15 sun loungers for the entire pool. When not fully loaded, problems arise only with the availability of mattresses for them, and in the week when the hotel was 70% occupied, they are all “reserved” by cunning Europeans who, having occupied them, are not present. The administration does not regulate this moment in any way. Despite the fact that the pool is open until 20:00, mattresses can be removed from sun loungers after five. And those, modest, who come from the beach later, are located on bare boards. You can forget about the former hearty and varied breakfast - now everything has been brought to European uniformity. Standard eggs, a set of vegetables / fruits, a few local “specialties”: wantons, gyoza, sausages alternate every other day. There are no already famous pancakes, pad thaya, rice of different choice from under the chef's knife according to your order. The coffee got better - they put a coffee machine. But filtered "brown water" is also available. For all the time with this quality visited breakfast on the strength of several times. As for the rooms, I always stayed in the same villa, now it has been slightly updated, the ceilings have been whitewashed, furniture has been added here and there. But the roof in heavy rain leaks in the same place where it always does. The refrigerator stopped freezing, which is very depressing. The hotel made it impossible to disconnect the key from the power management card by soldering the ring. When you leave, you completely de-energize the room and return to a stuffy room. Life hack - make a key clone costs 60 baht in Big C and you are autonomous. Cleaning is also without a wow effect, the current maids are no longer those two cheerful grannies who, for a tip, always prioritized us in turn, twisted swans from towels, and in the child’s bedroom coped with chaos, and the linen was changed as it gets dirty, and not on 3 -4 day. Now from 12 to 13 the maids have lunch. Already at 11:45, having finished the room next door, they will not start cleaning yours, preferring to leave for lunch earlier. Despite the hour set for lunch, their dead hour lasts almost until 14:00. You, having got into it by force
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