Hotels near Coconut Plaza, Koh Chang

We have spent 6 nights in Santhiya Tree Koh Chang, even though it's rainy season, we still LOVE it there! Design: we stay at the Pool Suite Water View, almost whole building made by carved wood, traditional Thai design and lots of character, looks very beautiful & classic. Staffs: very friendly and excellent service Pools: 60m long pool at the breakfast restaurant with some seats facing the pool & peaceful mountain view. Another pool right in front of the beach & close to the villas. Both pools clean & big. Santhiya Tree use pa kao ma thai sarong as beach towel, love it! Food: delicious buffet breakfast & lots of variety. Food & drinks at the Chantara Restaurant is high quality & very yummy. The duo who sings at the restaurant are brilliant singers, you won't get bored with their performance. Room: spacious & clean, lots of electric plugs & even beach bag for use. They burn lemongrass/ citronella oil in the bathroom to keep mozzies away & room smells good. Massage at their spa: very good & reasonable price, sound of the waves makes the massage so relaxing, must try. Shuttle bus to main street: every 2 hrs they can drop you or pick up from main street as there resort is not at the road side. Not sure if it's because of low season, hope the shuttle service can be more frequent. Thank you everybody at Santhiya Tree Koh Chang for the great service and smiles. Will definitely come back for another holiday and highly recommend if you're looking for a fantastic place to stay! This beautiful place takes your stress away :) P.S. there's a small part of the road right outside the resort leading to the entrance is unsealed with lots of potholes, pretty bumpy for cars and their shuttle bus, suggest Santhiya Tree do something with it.

OK why am I giving 3 and not a 5 star rate, for a couple of key points, but let's start with a positive points. Great location, and beautiful property, nice pool (although at the time we visited the pool was green it didn't bother us but it might bother you) and facilities. Nice breakfast, good happy hour. Nice rooms with great balconies. Now into the details that I didn't like. - The room wasn't well clean, since day 1, even when we checked in we didn't have towels and had to wait couple of hours to get towels and after requesting several times. We also noticed that all floors had different cleaning staff, maybe we weren't lucky, we were on the room 233. - Poor and old amenities in the room. We had a super old shower cap in the room with hairs, really unacceptable for a 4 star hotel, and that was it for amenities, and the tray their were supposed to be displayed was dirty with hairs and dust. - somehow the room was missing something, maybe the cleaning part, because it missed the wow factor that it could have. - the hotel promotes tours with elephant riding which in my opinion is BIG NO and unacceptable. - the egg station in the breakfast was working in a strange way, if you wanted a fired egg they had already several done and in a super odd shape, not natural. I don't understand why to have egg station if you don't preper them fresh. - the staff in the reception was not costumer service mind or service minded, maybe they need a workshop for all staff members in this hotel, maybe it's a management problem or still covid recovery problem. I don't know this hotel has such a great potential maybe it's the best hotel in the island and some details are missing. Another annoying point, but this is not the hotels fault is just a warning, so much people taking Instagram pictures everywhere, to the point that it's annoying. People are not experiencing the place instead they are taking pictures to post online, and it kills the vibe. I hope someone reads it and it creates an impact in how this hotel is managed, spec3the cleaning and attention to detail. Would I return yes, again I believe that this is one of the best hotels in the island. This is not a complain althout it might sound, it's more notes for improvement. Hope next time I can give a 5 star rating.

Superb hotel to stay in, very family friendly, beautifully appointed rooms, great facilities, clean and well maintained. The pool and beach are superb and the staff are so friendly and helpful. The restaurant food and beach BBQ were terrific. The children loved every minute of their stay. We loved the fact it was so safe for the children...always someone there watching the water ...both beach and pool. Highly recommended and the views and scenery were gorgeous after a heavy rain tho

The location is seafront not beachfront as seen from photos if you bother to do some simple research. However, the resort provides a man made sand area with furniture overlooking the sea. Alternatively, walk a mere 2 minutes down the main road to access White Sands beach. The property enjoys a 7-11, Macro and beer bar complex nearby. It is only a short walk to White Elephant Sports bar and to restaurants, travel agencies and your typical beach shops down along the main road. The seaside complex provides an infinity pool, a long pool beside the bungalow rooms, beach bar and restaurant where all guests partake breakfast. Both the seaside and hillside complexes have a dedicated reception area. I found staff at both were friendly and probably able to assist you if you have done no research about Koh Chang. On this visit I opted for a hillside room as I was seeking overall value. I had read reviews that seaside rooms can be affected by noise at night emanating from the nearby beer bar complex. My room was situated on the east side of the building (3 floors) and was not affected by any noise at night. I even had a water view from my balcony. My room was spacious and clean. The aircon, fridge and TV worked fine. The wardrobe had hangers with some shelving space. A long bench space with drawers to place your things. A small table and two children was useful. Lighting was very good. The bathroom was also modern looking with segregated shower recess. Good hot water with good pressure. The buffet breakfast was excellent. All the possible food options have you covered including an egg station. Enough seating given the number of guests coming and going. Overall, the resort and my room provided me with what I wanted, a comfortable and quiet stay.

Located at the southern end of White Sands beach. The beachfront is rocky but a path has been cleared of rocks to allow access to the sandy bottom beyond. For the start of the sand only beach you only have to walk along for about 50 metres. Reception staff were friendly and cheerful. We had booked triple rooms for 5 nights due to late booking. I assume double rooms are an option. The buildings are aged but fairly well maintained. The room was clean with one of the most comfortable beds I've slept in around Thailand. Eveything worked just fine. The cleaning ladies were doing their thing on a daily basis. The breakfast was adequate. Juices, coffee, toast, fried eggs, omelet, hotdogs, thai dishes more than enough fuel for day's activity. Anyone who is critical of breakfast is just a whinger IMHO. Our group came together one day for lunch at the restaurant. No complaints from any group member about the food. I did not use the swimming pool as I'm a beach person. It did look well maintained with a number of sunloungers and deck chairs provided. To the reviewer who compared Banpu with Kacha I say they are incomparable. Why? Well the Banpu property has been established a lot longer than Kacha. Plus Kacha is not a beachfront property and their rooms, albeit more modern looking are at the same time a lot more expensive. Overall, I found Banpu good value for money and I enjoyed my stay here.

I liked it very much. Price / quality super. Live in two floor block on the second floor. Quiet and quiet. Well-pleasant staff. I'll come back. Before the two beaches 10 minutes walk, lots of cafes and shops around. On the other hand, two expensive hotels, so quiet. And a very beautiful view on the mountains. From the downsides - did not work wifi in the rooms.

Stayed here 4 times now in the last 18 mths and love the hotel, great location, staff are very friendly and helpful. Good breakfast choice and rooms are very spacious. My only negative comment is the WiFi is not great and would be great if was better and a reliable connection.

Very nice hotel. The staff was friendly and attentive. The swimming pool was great, however the Waterslide was not working. The Jacuzzi in the room is not good as the water jet does not really hit on the body. Breakfast was very good. Location wise it is walking distance to most restaurants and shops.

This place is heaven on earth! The welcome at reception sets the tone for the rest of your stay! We arrived with back packs from Pattaya and We were treated like VIPs. Absolute top class! Staff are amazing! Food was amazing. The rooms are outstanding and the local town is warm and friendly! The random visits from monkeys is an amazing addition! But be aware, they actually do creep up on you and open your room doors!! Staff aren’t joking! We’ve stayed on many islands and many places in Thailand but our expectations were exceeded here. The grounds are well kept, the surroundings are superb! My only disappointment was that the tides were high so we didn’t have any beach during our stay! (No fault of Sylvan!) I just hope the cost doesn’t get too high that they price us out of spending another break there next year!

Traveling to Koh Chang on Songkran Day, if the Accor Group uses benefits, it must be considered. Mercure Koh Chang Hideaway booked a Standard room but was upgraded to a Deluxe Seaview room and received Platinum benefits. Quite complete. The room is okay. I like it because I have to pay only 1,402 baht per night. The room is full due to a long holiday. I'm glad I upgraded. I have reserved 3 rooms, there are welcome drinks for all 3 rooms. For dinner, most of the guests leave their stomachs at the Buffet Hotel because it is Songkran Festival. Accor Plus cannot use the discount at all. The price is not expensive, only 530 baht per person, but.. Phra Chuay Thai food is delicious. Anyone staying here recommends trying Thai food. The happy hour here is satisfyingly long from 2:00 p.m. to 7:00 p.m. Anyone who eats the buffet will receive a buy 1 free 1 promotion until 10:00 p.m., very worthwhile. The highlight of this place is a lot of photo angles, and taking beautiful photos, but the beach is not okay, which is a weak point. The sea water is hardly played because there are a lot of rocks. I mostly stay at the swimming pool 100% recommend if anyone sleeps here to relax and snorkel on the last day, come back to swim at the pool, take chic photos and eat buffet 🙂 Breakfast is quite suitable for Thai people, focusing on spicy Thai food. It also has my favorite pizza. The hotel has a Starbucks on the beach but does not participate in a star or membership program. For me, April 13-15 is a rest day. I'm pretty happy here. Let's just say for Accor members or group members. If anyone comes to Koh Chang, recommend here. You can get both nights and points. If there is any problem during your stay, I suggest you don't wait, hurry and share with him. He knows the problem and is ready to take care of it immediately. Come to Koh Chang next time, Mercure is still our choice.