Kobe Plaza Hotel West

Kobe Plaza Hotel West Reviews

Kobe Plaza Hotel West

Motomachidori 3-4-7, Chuo Ward, Kobe City, Hyogo Prefecture, 650-0022, JapanView Hotel Details
Kobe Plaza Hotel West
Kobe Plaza Hotel WestKobe Plaza Hotel WestKobe Plaza Hotel West
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Kobe Plaza Hotel West Guest Reviews

4.5/5
Great
117 review
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(117)
Positive reviews(115)
Reviews with photos/video(28)
Clean and tidy(35)
Awesome rooms(25)
Near shopping area(21)
Convenient for shopping(21)
Awesome amenities(18)
Friendly owner(17)
Small room size(11)
Easy to get around(10)
Negative reviews(2)
WinWin^_^
Single Room
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Definitely coming back with this hotel. Excellent location for exploring Kobe. There’s plenty of shops and restaurants nearby and the most surprising part is that there’s massage places nearby and that helps a lot when you’re walking a lot during the trip.
FHSY
Corner Twin Room
Stayed in Aug 2024
Couples
13 review
5.0/5
Outstanding
Posted on Sep 26, 2024
It’s good location, easy to find and accessible. Will go and stay again on next trip. Room is big enough to accommodate us.
Amyt
Single Room
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Sep 8, 2024
I think the location is good since it’s close to the metro station and u could find nice restaurants nearby
sumionholiyays
Single Room
Stayed in Jul 2024
Couples
3 review
3.0/5
Posted on Aug 31, 2024
We chose this hotel as it was very near all the shopping streets. However, for the price we paid (about SG$120 per night), it is definitely not worth it. Before arriving at Kobe, was paying the same room price (and even less) at Osaka and Kyoto but these other hotels were way way better. Breakfast was very sad, can skip and go elsewhere to eat. Room was so so cramped. Overall it is no value for money.
Shue Ying
Twin room
Stayed in Nov 2024
Family
20 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Excellent location at Motomachi station and the shopping street. Walking distance to main area of Sannomiya station as well. Only wished it was easier to get to Shin-Kobe station. Other than that, great stay!
Robert
Single Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 7, 2024
It was very clean, good location for discover Osaka, near by Subway. near by store Seven Eleven. I recommend.
Response from Property: Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West
Elliot1215
Single Room
Stayed in May 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Jun 12, 2024
Quite strange, certain rooms are just located at the entrance of the dining area, rather noisy and lacks privacy. The receptionists are polite and friendly.
Response from Property: Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West
aniu
Single Room
Stayed in Jun 2024
Other
87 review
4.0/5
Very Good
Posted on Aug 4, 2024
Overall good the hotal location is great and clean,but a little bit small
Response from Property: Thank you for using our hotel. We are also very grateful that you had a wonderful stay at our hotel. All of our staff are very happy to receive your kind words. We will continue to strive to provide services that satisfy our customers. We look forward to seeing you again. Kobe Plaza Hotel West Front Desk
AceTFP
Single Room
Stayed in Sep 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 31, 2023
Great location near Chinatown. Walking distance to city centre. Love the boutique feel. Room is small as per most Japan hotel. Sufficient for single traveller though.
Response from Property: Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West
Guest User
Single Room
Stayed in Apr 2024
Business travelers
1 review
4.0/5
Very Good
Posted on May 18, 2024
The room was quite small and had a lot of dust, but the customer service was very helpful.
Response from Property: Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologize for any inconvenienced or dissatisfaction you experienced during your visit. We take your comments seriously, and we will use them to improve love to have the opportunity to make it up to you, and we hope you will consider staying with us again in the future. From Kobe Plaza hotel West
Anonymous User
Single Room
Stayed in May 2023
Family
4 review
4.5/5
Great
Posted on Jul 15, 2023
Location of hotel was a little far off from the main station but overall a lot of convenience store and shops nearby :)
Response from Property: Thank you for using our hotel. Thank you very much for your wonderful stay at our hotel. All of our staff members are very happy to receive your compliments. We will continue to strive to provide services that satisfy our customers. We look forward to seeing you again. Kobe Plaza Hotel West Front desk clerk
tomomeow
Double Room
Stayed in Nov 2023
Couples
7 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Located near train station and along shopping street. Room is clean and cozy. Highly recommended!
Response from Property: Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West
ly64
Corner Twin Room
Stayed in May 2023
Family
52 review
4.0/5
Very Good
Posted on Jun 12, 2023
Good to stay easy excess to place of interest hope will come back again this place thank you wit the great deal room
Response from Property: Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West
Santy
Single Room
Stayed in Sep 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 4, 2023
In overall is excellent! I’d love to come back and stay in this hotel again
Response from Property: Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West
Hawie
Twin room
Stayed in May 2023
Family
30 review
4.5/5
Great
Posted on Jun 25, 2023
the room is clean but rather small, it's rather difficult to sort out the bag.
Response from Property: Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologize for any inconvenienced or dissatisfaction you experienced during your visit. We take your comments seriously, and we will use them to improve love to have the opportunity to make it up to you, and we hope you will consider staying with us again in the future. From Kobe Plaza hotel West