Kitimat-Stikine E Hotels with Gym

Pros: Location is great, 5 mins or so away from the airport and about 5-8 mins tops to downtown Terrace. Rooms are clean. Loved the shampoo/conditioner/body wash. Breakfast was decent and the coffee is wonderful. Cons: The hotel says they have a free airport shuttle. No one at front desk during check-in mentioned you need to reserve the shuttle three hours in advance. Would of helped if we knew beforehand and NOT at check-out. We checked out at 9am. The shuttle is available 8am-10pm on their website and 8am-8pm on **********. They claim there is no driver. Odd that the hotel offers free airport shuttle service but they don’t have drivers on hand. We had to call a taxi and we almost missed our flight cause the wait is a good 20-45 mins depending on where you’re headed to in Terrace. They give you a bottle of Costco Kirkland water (500ml) upon check-in but won’t give you additional ones throughout your stay; like one bottle per day at other chain hotels. It wouldn’t hurt to offer two bottles at check-in. The lady made it seem like she’s handing out bottles of Fiji water. Def a tad off putting considering you’re in the middle of nowhere and they charge $200+/night during peak season. Overall, nice hotel with a good location. It’s clean. Beds are not extremely comfy. Information given to guests at check-in could use some work.