Karuizawa Hotels with Airport pickup service

We stayed in the cottage D, very old facilities, it’s a nice place but they should consider change their all appliances in the room, cos too old already. It’s very inconvenient that they don’t have a shuttle from cottage to lobby, we need to call them everytime we go out instead. The ski place was all man made snow, we were disappointed. We thought want to let the kids experience snow..

Definitely the best hotel in Karuizawa! Exceptional service and beautiful accommodations that have made our experience truly memorable! The professional and caring nature of your staff has been remarkable, ensuring that every aspect of our stay feels personalized and welcoming. The hotel's design and upkeep are also commendable. The elegant decor and well-maintained facilities have set a perfect backdrop for our romantic getaway, enhancing our overall enjoyment and comfort.

The scenery is amazing, and it has all the services you would expect from a hotel at this price. The hot spring that is only for tourists is also good, highly recommended!

The hotel is located quite far from Karuizawa JR station. There is a pickup bus service every half an hour outside the south exit of the station. However the bus is very small and can be quite full at times, causing people to rush onto the bus. It would be better if the hotel could set up a better queue-up system or adjust the frequency of the pickup bus service. By the way you can deposit luggage at the customer centre next to the pickup bus stop and have them transferred to the hotel for you. I thought the hotel did not advertise the service enough as it is very useful and effective in creating more passenger space in the pickup bus. Breakfast at the hotel is not buffet style, so went to the Prince Karuizawa West hotel to have breakfast instead. During non-peak hours the hotel offers individual transportation for free so that is definitely a plus. The Momiji hot spring is definitely a must-visit. Clean, modern, hygienic, exactly what I look for in a hot spring. Overall service is excellent.

We had a wonderful stay in Karuizawa, with Marriot providing a good environment for our rest overnight. The hotel room is quite spacious though a bit old style. Short driving distance to all tourist spots nearby! The car park is good and was free! Will definitely come back again!

This hotel is a bit remote to those not driving . But the rate is very reasonable and by taxi is short distance to everywhere near train and outlet for shopping n food . The hotel restaurant for dinner is very good with live music and cost is very reasonable with good service . But you need to do reservation in advance . There is a big supermarket a few steps away that you could buy fresh produce to cook simple meal in your room’s kitchen . The public pool is sufficient and cleanliness is fair . Overall a value for money hotel .

I booked two nights separately. The boss is like a foreigner. It is indeed Japanese. I am not good at Japanese. I communicated with translation software. I asked him some questions. He gave me advice and helped me. Breakfast is available every day. Three can be picked. I ate two, the amount is large, very delicious, Western breakfast, I rented a bicycle for a day, very happy, Karuizawa is really a good place, I want to come once in summer, maybe next year, maybe the next year! Definitely! The last photo I should take with my mobile phone, haha!

I Like the cleanliness of the hotel. Room is spacious. The front desk staff could communicate in English. Good if you drive there. Else, it’s a distance from the train station. St Paul church is just opposite of the hotel. There’s also a Japanese shin nearby. There are good bakery shops nearby for breakfast. We were there on 2 weekdays and there’s not many people and not many shops open. The restaurant next to it serves good pasta and pizza. We had our 2 dinners settled there. Karuizawa is a beautiful place. You may have a morning jog nearby and it’s so serene running around.

Nice hotel with 2private hot spring with 24 hrs services We checked in quite late but called the reception before. When we checked in, they already printed all form and guest information to make our check in smooth Breakfast is ok but if not included in the package, it would be but overpriced. The roomm is clean and spacious.