Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.1
Amenities8.3
Service8.8
Cleanliness8.8
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All reviews(98)
Positive reviews(94)
Reviews with photos/video(28)
Awesome rooms(39)
Clean and tidy(37)
Friendly host(20)
Awesome stay(19)
Large rooms(17)
Great value for money(15)
Great location(12)
Convenient for shopping(6)
Negative reviews(4)
Guest User
Triple Room
Stayed in Mar 2025
Family
27 review
4.0/10
Posted on Apr 22, 2025
The room is spacious for three with free parking. It takes around 4 minutes if u drive to the outlet. However, there’s no lift. Luckily, we were arranged on the ground floor.
The view is nice with blossoms outside.
Cool Leisure
Twin Room-Non-Smoking
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 2, 2025
I travel alone to visit my friend in Karuizawa. The hotel is modern clean and good location. It is value of money.
KAI HONG
Double Room-Non-Smoking
Stayed in May 2024
Couple
9 review
8.5/10
Very Good
Posted on Jun 19, 2024
It’s a bit isolated to be honest. But given that it is relatively cheaper, if you are OK to manage yourself, the hotel does serve well with its clean and simple style.
Kwong Yan
Double Room-Non-Smoking
Stayed in Oct 2024
Solo traveler
11 review
10/10
Outstanding
Posted on Dec 10, 2024
It’s a value for money choice for a clean and modern hotel with spacious room, which is difficult to find at Karuizawa. Additional amenities and services such as bicycles rental and washing machines are offered at a very reasonable price. I would recommend anyone staying there.
JLQS
Twin Room-Non-Smoking
Stayed in Sep 2024
Traveling with friends
21 review
8.0/10
Very Good
Posted on Oct 27, 2024
Enough parking lot to go around. About 10 minutes walk to the train station and outlet mall. Staff us helpful.
Dee_D
Triple Room
Stayed in May 2025
Couple
2 review
8.0/10
Very Good
Posted on Jul 28, 2025
The hotel is clean and convenient.
Eng Kiat
Double Room-Non-Smoking
Stayed in Oct 2023
Traveling with friends
12 review
9.0/10
Great
Posted on Jan 28, 2024
Design hotel space is a nice gem. It was a cold winter when we were there. The hotel feels like a warehouse converted into 2 levels. The ceiling in the toilet is not tall. One thing i liked about the hotel is the heater. It is strong and makes the room comfortable at 1 degree outside the hotel. It is about 10 mins walk from the outlet shopping mall. One advice is to finish your shopping in the outlet before the sky turns dark. Reason is because there are no lighting (pitch dark) when we were walking along the street to the hotel. Will definitely stay again if I am at karuizawa with the affordable price and comfortable room.
6/20
Andi
Triple Room
Stayed in Jun 2024
Family
5 review
6.5/10
Posted on Aug 23, 2024
Clean and tidy, location bit inconvenient on walk. Only one washer in the entire hotel
Siu Kuen
Double Room-Non-Smoking
Stayed in Mar 2025
Family
9 review
7.5/10
Posted on Apr 20, 2025
location is good
SUVOROVA ELIZAVETA
Twin Room-Non-Smoking
Stayed in Dec 2024
Couple
1 review
10/10
Outstanding
Posted on Apr 20, 2025
good exipience
Mikawaii
Twin Room-Non-Smoking
Stayed in Jan 2023
Traveling with friends
1 review
7.0/10
Posted on Mar 13, 2023
there’s no window in our room . its so dry air and it cause us a sore throat 😣 other services are ok . they clean our room on our 2nd nights.
The location of hotel is very convenient . just an walk to Sapporo tower , Sapporo Clock , Suzukino Street and Sapporo Station .
Guest User
Twin Room-Non-Smoking
Stayed in Jun 2024
Traveling with friends
8 review
6.5/10
Posted on Jul 27, 2024
No lift, no drinking water
Phanyaporn
Double Room-Non-Smoking
Stayed in Oct 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Jan 22, 2025
Very good
Guest User
Twin Room-Non-Smoking
Stayed in Dec 2022
Traveling with friends
1 review
7.5/10
Posted on Jan 14, 2023
decent room with all necessary amenities! location is slightly far away from jr station. overall great stay!
Guest User
Twin Room-Non-Smoking
Stayed in Apr 2025
Couple
7 review
10/10
Outstanding
Posted on May 15, 2025
The room is clean and tidy, the price is not too expensive, and it has everything you need. It is close to the outlet and very convenient for dining!