Heritance Kandalama

Heritance Kandalama Reviews

Heritance Kandalama

Heritance Kandalama 11, Kandalama, Central Province, 21100, Sri LankaView Hotel Details
Heritance Kandalama
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Heritance Kandalama Guest Reviews

4.5/5
Great
131 review
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(131)
Positive reviews(125)
Reviews with photos/video(82)
Classy environment(18)
Well designed(18)
Friendly owner(17)
Loved the view(13)
Tasty dinner(8)
Clean and tidy(7)
Great swimming pool(7)
Negative reviews(6)
Colin Michael
Panoramic King Room
Stayed in Oct 2024
Couples
9 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Beautiful resort. The decor in the rooms is a bit dated but authentic to the architect. Would like to see the rooms updated a bit but still 100% worth it and would stay here again as is.
Response from Property: Dear Colin,Thank you for taking the time to share your thoughts about your recent stay at our resort. We are thrilled to hear that you found our property beautiful and appreciated the authentic architectural design.We understand your feedback regarding the room decor, and we truly value your perspective on this matter. Your suggestion for updates is important to us, as we continuously strive to enhance our guests' experiences while preserving the unique charm that defines our resort.We are delighted that despite these concerns, you would choose to stay with us again! Your satisfaction means a lot, and we look forward to welcoming you back in the future.Warm regards,General Manager
Hellolo
Luxury King Room
Stayed in Sep 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Sep 13, 2024
Our vacation in kandalama hotel was extraordinary! The view, food, atmosphere and the service were spectacular! And of course the phenomenal architecture of the one and only Mr Geoffrey Bass, which have made this masterpiece.
Guest User
Luxury Suite
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Although a little far from sigiriya, but beautiful view with lake and hill,also can see the lion rock.There are many local food in breakfast,everything everywhere make you relaxed.
6/8
Response from Property: Dear Valued Guest,Thank you for your kind review of Heritance Kandalama. We’re delighted that you enjoyed the beautiful views, including the lake, hills, and even the distant sight of Sigiriya’s Lion Rock. It’s wonderful to hear that our local breakfast offerings and serene environment contributed to a relaxing experience for you. While we acknowledge the distance from Sigiriya, we hope the unique setting and tranquil surroundings made the journey worthwhile. We look forward to welcoming you back for another peaceful and enjoyable stay.Warm regards,General Manager
Meshulam Yulzary
Panoramic King Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 14, 2024
The heritage Kandalama Hotel is in the heart of the Gungal near a lake. The hotel was designed with consideration and respect for the environment, the animals that live there and the nature that surrounds the hotel. The room is cozy and well-equipped and includes a balcony overlooking the jungle. The infinity pool overlooks a lake where elephants and birds stay. We received a pleasant welcome from the hotel staff. The dining room is immersed in green and the breakfast is great. We received excellent service and personal attention from the entire staff at the hotel. We arrived at the hotel without luggage and they made sure to coordinate the arrival of the luggage for us. We liked Nalinda the kind guide from the hotel who took us on a morning tour and since then we became friends. Nalinda took care of our well-being even after we left the hotel. Thank you very much for a pleasant stay. Definitely recommended for those who want to rest and relax in a dreamy place.
6/8
Guest User
Luxury King Room
Stayed in Apr 2024
Couples
1 review
4.5/5
Great
Posted on Apr 8, 2024
Nice service and great view! Specially in the early morning, standing on the terrace waiting for the sun rises, magnificent landscape view and colorful scenery. The decoration and facilities in the room have great taste too.
Ian
Luxury Twin Room
Stayed in Sep 2023
Couples
1 review
5.0/5
Outstanding
Posted on Sep 22, 2023
Amazing hotel, wonderful hospitality and beautiful views. If you’re visiting Danbulla/Sigiriya, I would recommend this place if you’re up for pleasant experience. Special shout-out to one of the staff, tall young chap who works evening shifts (didn’t get his name), aided us with booking a tuk tuk for our early morning trip to sigiriya rock and even checked with us after we came back our trip. Outstanding.
Anonymous User
Deluxe King Room
Stayed in Feb 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Feb 26, 2024
So nice hotel, nice restaurant, nice pool, nice facilities. Everything is perfect.
Guest User
Superior King Room
Stayed in Jun 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Jul 2, 2023
Can't recommend this Heritance Kandalama enough - amazing location, everyone who worked there was brilliant and friendly, rooms were big and clean, the food (breakfast and dinner) was incredible and they kindly organised all sorts of trips on our behalf at a fair rate.
Guest User
Luxury King Room
Stayed in Apr 2024
Solo travelers
2 review
3.7/5
Posted on Apr 17, 2024
Why doesn’t have usb port?
Erwin Hieltjes
Superior King Room
Stayed in Feb 2022
Couples
1 review
5.0/5
Outstanding
Posted on Feb 23, 2022
Beautiful resort! High level of service. Very peaceful and beautifully located. Highly recommended. We were supposed to stay one night, but we added an extra night. The building is set uniquely in the jungle and has a beautiful infinity pool. Rooms have wooden panelling and air a different era. Bathroom could use a little modernization, but not a big issue. Hot water was plentiful, room service was very tasty. For travel to and from the resort we used Athalanga, as we read the hotel overcharges for taxi’s.
Guest User
Superior King Room1
Stayed in Jul 2022
Family
1 review
5.0/5
Outstanding
Posted on Jul 31, 2022
Absolutely stunning architecture which accommodates and works with the natural rock formations, the hotel looks like it sprung straight out of earth as a part of the forest. Incredibly helpful and hospitable staff. Beautiful view of Sigiriya and Dambulla rock. We saw elephants swimming in the Kandalama reservoir from our room. All-in-all an amazing stay!
Anonymous User
Luxury Panoramic Twin Room
Stayed in Oct 2024
Travel with friends
6 review
4.8/5
Amazing
Posted on Oct 22, 2024
Bawa's work, I saw monkeys on the balcony, and fishcats when I returned to the room at night. I didn't dare to look closely at the ceiling of the corridor, there were geckos everywhere. When I entered the hotel, I saw wild elephants on the roadside. We were so high, but the driver was so scared. The scenery was very good, although, I was willing to stay for two days
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6/13
Response from Property: Dear Valued Guest,Thank you for sharing your experience at Heritance Kandalama! We’re thrilled to hear that you enjoyed the breathtaking scenery and the unique wildlife encounters during your stay. Witnessing monkeys on the balcony and seeing a fish cat is truly special! While the presence of geckos and wild elephants can be surprising, we hope you appreciated the natural setting that Bawa's work beautifully integrates with the surroundings. It’s wonderful to know that you found the scenery captivating. We hope you’ll consider staying with us again, perhaps for a longer visit, to fully immerse yourself in the beauty of our location and all it has to offer.Best regards,General Manager
Ludanzhichidanbai
Superior King Room
Stayed in Oct 2024
Couples
54 review
5.0/5
Outstanding
Posted on Oct 23, 2024
I love this hotel so much, it’s a fusion of nature and life. I stayed for two nights but still felt it wasn’t enough, so I went to Sigiriya Rock and Dambulla Caves, both were very shocking. This is a must-stay hotel in Sri Lanka!
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Response from Property: Dear Valued Guest…. Thank you for your enthusiastic review! We’re so glad to hear that you love our hotel and feel that it’s a fusion of nature and life. It’s wonderful to know that even a two-night stay left you wanting more, and we’re thrilled that your visits to Sigiriya Rock and Dambulla Caves were just as amazing. We often receive feedback from our guests about how enchanted they feel while visiting our property, and we take great pride in the harmonious blend of nature, wildlife, and architecture that makes Heritance Kandalama truly special. Your acknowledgment of us as a must-visit hotel in Sri Lanka means a lot to us. We hope your next visit will be longer, allowing you to enjoy even more fun and pleasure during your stay. We look forward to welcoming you back to this place of adventure and wonder. Warm Regards, General Manager.
ルルルみかりんご
Panoramic King Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 17, 2024
No matter where you look, the view is amazing and the staff seem to take great pride in their work, welcoming us with the best hospitality ☆ I'd definitely like to come back here again ♡
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Xiangjieleizhou
Luxury Twin Room
Stayed in Oct 2024
Couples
17 review
4.5/5
Great
Posted on Oct 14, 2024
The rooms are good and bad, basically OK, and the towels are not provided. But the check-in time was too long, I don't know why. The receptionist and the door boy were too enthusiastic and uncharacteristic of Lankans. Good evening buffet is about 170 yuan per person and has many varieties. '
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