Protea Hotel Kampala Skyz

Protea Hotel Kampala Skyz Reviews

Protea Hotel Kampala Skyz

8JW3+WF5, 1 Water Lane, Kampala, Central Region, UgandaView Hotel Details
Protea Hotel Kampala Skyz
Protea Hotel Kampala SkyzProtea Hotel Kampala SkyzProtea Hotel Kampala Skyz
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Protea Hotel Kampala Skyz Guest Reviews

7.6/10
Good
62 review
Verified reviews
Location7.7
Amenities7.3
Service7.7
Cleanliness7.6
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All reviews(62)
Positive reviews(26)
Reviews with photos/video(3)
Negative reviews(13)
MD AZNI
Queen Room
Stayed in Jan 2024
Business travelers
10 review
6.0/10
Posted on Feb 22, 2024
Overall is medium
Guest User
Room, 1 Queen Bed, Balcony, City View (Club Level)
Stayed in Mar 2023
Couples
1 review
2.0/10
Posted on Apr 10, 2023
I left my perfume there, but they just keep silent.
JONGWON
1 Bedroom Executive Suite, 1 King, City View, Balcony
Stayed in Oct 2024
Business travelers
24 review
8.5/10
Very Good
Posted on Dec 9, 2024
Watch is the best hotel in Kampala. The rooms are clean, but I do not recommend the restaurant.
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Guest User
1 Bedroom Executive Suite, 1 King, City View, Balcony
Stayed in Apr 2024
Business travelers
20 review
2.5/10
Posted on May 20, 2024
The service in the hotel was very poor. During my two-day stay, there were no slippers. I called the room several times to ask for help.
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guosea
Room, 1 Queen Bed, Balcony, City View (Club Level)
Stayed in Jun 2023
Business travelers
51 review
6.5/10
Posted on Jul 16, 2023
The hotel facilities and hardware are great! The breakfast is also very rich! Cons: The balcony of the room is open, it feels unsafe to sleep at night! The most important thing is that the downstairs bar & activities are too loud at night, it's like sleeping on the stereo. Will not live again next time! The music is extremely loud in the evening till the midnight. Cannot sleep. I will never stay in this hotel.
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Guest User
1 Bedroom Executive Suite, 1 King, City View, Balcony
Stayed in Jun 2023
Business travelers
1 review
10.0/10
Outstanding
Posted on Aug 1, 2023
💥💥🌅🌅💥💥🌅🌅💥💥 💥🌅💥💥🌅🌅💥💥🌅💥 🌅💥💥 Pretty good. 💥💥💥🌅 💥🌅💥Go to Uganda💥💥🌅💥 💥💥🌅💥 can 💥🌅💥💥 💥💥💥🌅💥💥🌅💥💥💥 💥💥💥💥🌅🌅💥💥💥💥 🌅🌅🌅🌅🌅🌅🌅🌅🌅🌅
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Arila
Queen Room
Stayed in Jun 2023
Business travelers
20 review
2.5/10
Posted on Sep 26, 2023
It was very noisy, there was a party almost every night, it was impossible to rest! The window connects to the public corridor, which is unsafe.
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Zuimeidelvxing021
1 Bedroom Executive Suite, 1 King, City View, Balcony
Stayed in Feb 2023
Business travelers
3 review
8.0/10
Very Good
Posted on Mar 14, 2023
The room can't see the city view. I asked for room adjustment many times, but I ignored it!
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Thi Hong Phuc
Queen Room
Stayed in Mar 2024
Solo travelers
3 review
10.0/10
Outstanding
Posted on May 19, 2024
Goôd place
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Jiuwangshu
1 Bedroom Executive Suite, 1 King, City View, Balcony
Stayed in Mar 2023
Solo travelers
19 review
7.0/10
Posted on Apr 3, 2023
The room is big, but the service is poor.
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Guest User
Stayed in Feb 2025
Other
10.0/10
Outstanding
Posted on Mar 3, 2025
Warm Welcome from Skyz’s Team , second visit to this hotel, spacious room with a balcony , great views of Kampala, excellent breakfast !!, Poolside service and access to the Gym, attentive staff, relaxing enjoyable time at Skyz Kampala - Thank you !
Guest User
Stayed in Dec 2024
Business travelers
10.0/10
Outstanding
Posted on Jan 31, 2025
The service was excellent throughout my stay. The staff were very helpful indeed especially the hotel manager. Catered for all requirements including hotel visit by a doctor for the remote PCR test before departure. Couldn’t of asked for more while under their care. Would definitely recommend for those considering a stay.
Mark L
Stayed in Dec 2024
Family
6.0/10
Posted on Jan 5, 2025
Huge hotel with huge rooms and loads of staff. But... it needs to decide whether it's a hotel or events venue. A lot of noise and disruption from the setting up and taking down of equipment for celebration events. I appreciate this happens at weekends but it can be intrusive. Overall ... enjoyed my stay but perhaps I'll pick somewhere smaller and quieter next time.
Response from Property: Dear Mark, Greetings and thank you for sharing about your experience while staying with us. Providing the best possible service remain our priority and we apologise for falling short of your expectations. The noise issues you faced are not the kind of standard that we strive for. Your feedback has been shared with the responsible teams to ensure that this level of service delivery is reversed immediately. I hope you choose to stay with us again for another chance to serve you better. Best regards
Graham H
Stayed in Oct 2024
Couples
4.0/10
Posted on Nov 2, 2024
Every night there is the noise of the thump thump of music somewhere in this hotel. There is no soundproofing, the noise comes through the windows, and the walls even shook when they had a concert by the pool. We couldn’t get proper sleep. Never again. We arrived Thursday lunchtime and hadn’t even had breakfast, so needed something to eat. . The pool area was FULL of conference delegates, and there was no table for us. They sent us to the main restaurant where the same thing occurred. After a few minutes they managed to find a table for us. But this hotel is all about conferences and bringing money in from outside for music events. They simply don’t care about hotel residents. But the worst was the airport shuttle at 07:30 on 3 rd November. The car was a vintage Toyota Crown with bald back tyres and an engine warning light stuck on. The driver was clearly high on something. We didn’t smell alcohol but he couldn’t keep the car in lane, drove for kilometres in the outside lane oblivious to the hooting of other drivers. Spent the whole trip swerving unnaturally from side to side. A couple of times he almost ran us off the road, and once we came perilously close to ploughing into the back of a slow vehicle. We paid $66 for that! If you value your life, never make the mistake we did. Never again!
Global54820978034
Stayed in Jul 2024
Travel with friends
10.0/10
Outstanding
Posted on Aug 11, 2024
From the moment I landed at Entebbe Airport, I felt rested, safe and excited for my first time in Uganda. The hotel transport man who picked me up, unfortunately I have forgotten her name but cannot forget his warm and comforting aura, made me feel welcome and accepted. The beautiful hotel was matched by the knowledgeable and welcoming staff, Brenda in concierge insisted on taking my bags, something which I still am in awe of, as I travel a lot and have never had the pleasure of a goodwilled black lady take my bags and sort my transport out for rhe weekend. Stephen at reception, what an amazing soul and a gentle spirit. I was late to join the wedding party and he ensured that the checking i process was swift and to the point, Shepard, Hadaja were amazing too. The team manager Esther ensured that the whole team I came with experienced the best parts of the hotel. What an amazing person.and thank you for going above and beyond by organising the party and balloons for the bride.... What an amazing team you have at Skyz... ohhh and to save the best for last, Abel the room cleaner... thank you for your entertaining views on football and the Olympics, Abel will never know how at ease he made me feel as this was my first time in Uganda. The hotel was emmaculate, worthy of 5 stars... the views in the evening and entertainment during the day... wow, THE FOOD, THE FOOD THE FOOD!!!!! Everything was just on point, i am already looking for new dates. Keep it up team.. SKYZ 2025 LOADING
Response from Property: Greetings and thank you very much for the positive feedback. Providing the best possible service is our number priority and glad to have met your expectations. The Team will be enthused to hear your positive comments and i trust that this will motivate them further. Your feedback has been shared with the Hotel team as a way of celebrating the great experiences we delivered. Looking forward to welcome you back soon. Regards.