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Recent Reviews for Kaga Hotels

Hotel Arrowle
4.2/539 Reviews
First of all, I must say that the hotel staff are polite and friendly, which makes me willing to stay here again in the future. The price is cheap, but the location is relatively biased. There is a problem with the management of the hotel and the staff should be re-educated. The four employees of Check-in and Check-out are not good in English and need to use online translation. However, because they are still afraid of communicating with foreigners, they can flash and flash, and the hotel facilities are not explained. I booked a ”Superior Twin Room (Lake View)” and ”Standard Triple Room (Lake View)” (I will book a ”Random Room” in the future, and I don't feel that the room is better for spending more money), they may want to help me line up, so I gave me two triple rooms, but I won't say it when I check-in. I only told me two room numbers, and then kept asking which one of us was going to live for two people. (It doesn't matter at all, the hotel didn't move the extra beds, ask me why this?) There is also a remote nearby, you can consider ordering dinner, but the front desk will not explain when you check-in. At first, I asked us whether we wanted to eat Italian or Japanese dinner. After we chose Italian food, we told us that Italian food can only be 2 people, Japanese food 3 people. Later, I asked if I could not eat together? She called again to confirm that she could eat Japanese food together. (I guess it is because the superior twin room can choose Italian food, but the standard triple room is not good. It may be written on the hotel's official website, but it is not written clearly on trip.com) This hotel is more biased towards leisure hotels, you can play croquet, billiards, tennis, etc., or you can ride an electric car to the lake for free. If you look at the dinner specifications of the hot spring hotel, the Japanese dinner here is below the level. The cleanliness of the room is OK, but the sink of the bath, almost every one has hair inside, and the cleanliness needs to be strengthened. The management of breakfast is also problematic. When we walked in to have breakfast, the waiter did not ask us the room number, but asked us to ask the front desk. The front desk didn't even ask the room number, so we went in and ate directly. No room number, this management method is only applicable to Japanese people, that is, if you want to eat breakfast, you can go directly in. No one knows if the accommodation includes breakfast. Although it is a lake view room, Chaishan Temple will be covered (the seventh floor of the total floor is allocated on the fourth floor, the difference is as photo), if you look at the mountain view, it is similar.
Rurikoh
4.2/560 Reviews
Hotel facilities are a bit old, the basics are all Japanese, the front desk service is very poor, we arrived at about 2:30, the Japanese who arrived at the same time were led in batches, we also checked in, but did not give the key , said check in the specified time is 3 points, only 3 points to give, and later to the theory before giving 10 minutes earlier. Obviously different treatment! However, it is necessary to specify that the door-to-door driver and the baggage master serve the first-class bar. They smile and face each other, and they greet each other with a big compliment. The front desk should really learn from them! The surrounding towns can be said to be nowhere to go, not recommended. It is better to have a horse hot spring and Yufuyuan!
Kocho
5/53 Reviews
Perfect for a stay and two meals. The hotel's aesthetics are online, the traditional and exquisite interior decoration and the very clean and comfortable private hot spring bath allowed us to have a good rest on the last day of this trip. The Japanese dinner was freshly seasoned and very tasty. I was informed at the last minute that I couldn't eat fish, and I was very considerate enough to change the menu. In addition, the soul of a traditional Japanese hotel is definitely the female general. The two female generals are elegant, talkative, and very approachable. Awesome experience!
Tachibana Shikitei
4.7/529 Reviews
The room, hot spring and food are all good, especially the hot spring water quality is very good. Let's talk about the location of the room. It should be the worst room given among the expensive rooms of the same type. The floor is the lowest. Opposite is Hattori Shrine. The room can be seen clearly from some angles. Since I only stayed for two nights and it seemed that the room was fully booked, the possibility of changing rooms was low. The role and advantages of the platform were not reflected. Moreover, Ctrip was disappointing in confirming the pick-up at Jr Station. At first, I contacted the hotel through Ctrip butler to make an appointment for the pick-up. Ctrip replied that there was a shuttle bus every half an hour and with a yellow flag. As a result, I waited for more than half an hour and called myself. The hotel came to pick me up in ten minutes. Later, I communicated that there was no scheduled shuttle bus at all, and the flag was green. I don't know how Ctrip contacted. I was very disappointed with Ctrip this time.

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