20km, Jalan Pontian Lama, Johor Bahru, Johor, 81110, MalaysiaView Hotel Details
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1 night
Pulai Springs Resort Guest Reviews
4.2/5
Very Good
473 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(473)
Positive reviews(451)
Reviews with photos/video(198)
Awesome stay(164)
Great swimming pool(91)
Delicious breakfast(73)
Perfect for kids(38)
Large rooms(37)
Loved the view(24)
Has facilities for children(13)
Average sound insulation(9)
Negative reviews(22)
Muhammad saleh Abd razak
Cinta Ayu - Deluxe Suite
Stayed in Dec 2024
Couples
1 review
4.7/5
Amazing
Posted on Jan 14, 2025
Great place for event activities.. Good food but far from city.. U need transport to get here
Orked vacay
Cinta Ayu - Three Bedroom Suite
Stayed in Nov 2024
Family
3 review
4.7/5
Amazing
Posted on Dec 31, 2024
great place and swimming pool, my family and i had so much fun. we spent 2 night there with 3 bedroom. the bedroom is hugeee! the breakfast is good with a lot of variety.
Guest User
Cinta Ayu - One Bedroom Suite
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Nice ambience. Full of green (tree). Not 1st time staying here and will definitely come back again
Anonymous User
Cinta Ayu - One Bedroom Suite
Stayed in Oct 2024
Family
12 review
3.5/5
Posted on Nov 6, 2024
I was surprised to learn that the golf course previously attached to the hotel had been sold to a developer. As a result, the hotel is now surrounded by ongoing housing construction.
Syaziraa
Cinta Ayu - Deluxe Suite
Stayed in Sep 2024
Family
2 review
4.5/5
Great
Posted on Oct 21, 2024
We definitely will return soon as we really enjoyed during out stay there.
We purposely booked this hotel sebab nak lepak dekat hotel mandi² dekat pool dengan anak². Utk pool sahaja ada 5 jenis pool puas utk mandi manda.
Ada lap pool with 2.5m depth which is good for swimming, pool with slide which kids loved it.
Utk breakfast selection for us is ok, we really enjoyed the berakfast. Staff at restaurant all are friendly.
Room- Bed is fine, room is big too, no complaint. Just the cleanliness at the bathroom, little bit turn off but still acceptable.
Staff overall really friendly and helpfull.
Mar Mie
Cinta Ayu - Deluxe Suite
Stayed in Nov 2024
Family
5 review
4.5/5
Great
Posted on Jan 3, 2025
Breakfast variety n sedap.
Bilik besar
Pool best
MichaelTan
Cinta Ayu - Three Bedroom Suite
Stayed in Sep 2024
Family
6 review
4.2/5
Very Good
Posted on Oct 6, 2024
The resort was booked on the actual day(late afternoon) and trip.com reflected last room. We arrived at the room and was pleasantly surprised that the room is spacious and drinking water was provided. That is a plus point. The deco is retro (looked old) but functional. TV channels were rather limited. The breakfast was sumptuous with a wide spread.
Barbara Kang
Cinta Ayu - Two Bedroom Suite
Stayed in Sep 2024
Family
4 review
3.0/5
Posted on Jan 1, 2025
he units are spacious, but the property feels dated, with a musty smell likely from humidity. Breakfast is basic and could use more variety. While the space and setting are promising, the resort would benefit from updates and better maintenance.
Nur Hakiim
Cinta Ayu Studio Suite
Stayed in Aug 2024
Couples
1 review
4.5/5
Great
Posted on Oct 2, 2024
Good R&R spot for couples or families. Surrounding areas are currently under construction. Has pools for children, leisure and active swimming. Breakfast has a wide selection but some dishes can be improved. Restaurant serves good food but closes early. Many nearby restaurants for food delivery <45mins. Gym requires a lot more maintenance and cleanliness. Staff are welcoming and friendly.
Tan
Cinta Ayu - One Bedroom Suite
Stayed in Aug 2024
Business travelers
6 review
3.5/5
Posted on Oct 8, 2024
The location is not strategic, very difficult to enter, construction work in progress, no golf, facilities need to pay money, except swimming pool
Sazaly
Cinta Ayu - One Bedroom Suite
Stayed in Aug 2024
Family
18 review
5.0/5
Outstanding
Posted on Sep 17, 2024
If u are looking a place for family gathering or vacation,this place is one of them...
Breakfast is awesome...
Guest User
Cinta Ayu - Four Bedroom Suite
Stayed in Aug 2024
Travel with friends
4 review
3.2/5
Posted on Sep 16, 2024
Pulai Springs Resort offers spacious rooms and a peaceful atmosphere. While it's a bit remote, the resort is well-maintained and offers comfortable amenities. The breakfast is included but could be better. At sgd 290 for 8 pax, the price is reasonable. If you're seeking a tranquil getaway, it's a good choice, though be prepared for a bit of travel time for dining. Service is good very quick check in, we did not use the facilities, the food is provide average
Guest User
Cinta Ayu - Three Bedroom Suite
Stayed in Aug 2024
Family
2 review
3.7/5
Posted on Oct 17, 2024
My family and I have been stayed in pulai springs for many times. We enjoy the swimming pool so much because it is big. However the pool that has slide was not clean enough. Actually the hotel generally look good externally and internally, but sadly the room, if you really look into it, can see that they should put effort to maintain the rooms. the toilets need to undergo major cleaning. There were stains on the walls, floor, basins and toilet bowls.
Some areas of the rooms floor were dusty. The wall decorations were dusty too. The sofas really need new cover. Mostly torn and stained.
The breakfast buffet spread was tasty this time. Last time i came it was not delish. Hope they consistently prepare delicious foods.
The construction along the pulai springs entrance was quite disturbing. The dust and the uneven road surface might affect or damage visitors' vehicles.
The staffs there were friendly and helpful too.
Anonymous User
Cinta Ayu - Three Bedroom Suite
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Will repeat again..
Redha89
Cinta Ayu - Three Bedroom Suite
Stayed in Jul 2024
Family
6 review
4.0/5
Very Good
Posted on Sep 5, 2024
Nice hotel with lots of swimming pools. The only drawback is the resort is undergoing major construction at the main road entrance that causes inconvenience to the guest. The room is big and can accommodate a lot of people.