Johor Bahru Hotels with Pools

This is our first stay at KSL Hotel & Resort and immediately we are falling in love with it. Here is the feedback based on our experience. Location: 5/5. Super duper convenient to the nearby eatery via grab or walking distance. Cleanliness: 4/5. We saw some coarse grain sugar dropped by the previous guest and not properly clean/overlooked by the housekeeper. Bed, pillow & toilet are clean. Amenities: 4/5. We booked a 3 guests room but only received a necessity for 2 guests, like bath towel, toothbrush, hotel slippers & cups. No supply for the shower cap, sanitary bag & laundry bag, please bring your own if needed. The wardrobe hang bar in vertical orientation instead of horizontal where it relatively reduces the amount of clothes you can hang. The shower glass door cannot close properly and eventually the shower water split out to the dry area. Toilet seat with build in bidet which is a plus point. Hotel room card was given 3 cards. Service: 4.5/5. Check-in and checkout are both very smooth and fast. Hotel also provided luggage storage which is great where you can park your luggages b4 check-in or after checkout, great and thanks a lot for that. I think that's why the hotel doesn't have the lobby area with sofa coz the management uses the space for the guest to store their luggages while they can do their errands. We will definitely come to stay at KSL Hotel & Resort if the price is right 👍.

Not bad for a room at $60 per night. Their housekeeping seems to be very slow. At 3pm check in, most of them rooms were not clean up and ask us to accept lower floor rooms. I have requested for high floor but need to wait 1-2hrs later. Room for improvement to fix your lighting brighter as toilet is too dim to see properly. Not all lift card access is working. Some lift don’t even need to tap to go up. Not very safe as anyone could just go up.

The hotel has a great location – HDL is just downstairs and City Square is right across the road, making it very convenient. The room and bed were clean and comfortable, which made for a pleasant stay. However, I was quite disappointed with the swimming pool. It was not well-maintained, with visible algae making the surface very slippery and unclean. We arrived at the hotel around 6pm, but only one of our rooms was ready. We ended up waiting until 9pm, and it was only after I made a phone call that we were informed the second room was ready – there was no prior update. Additionally, we requested extra towels which were never delivered.

I stayed here for 4 nights, 5 days. The ambience was great. I stayed in newly refurbished room super clean and neat the housekeeping service is really good and helpful but the only thing the toilet don’t have bidet hose it kind of was very uncomfortable. I think hotel need to do improvisation in that. I had breakfast for all 4 days, they do have varieties of food. The chicken rendang is really delicious. Pool area was beautiful but colour of the pool looks like not so clean so quite disappointing about that. Gym equipment is okay but treadmill need better maintenance. Overall was nice stay. Just some areas a little disappointing.

Their service is pretty good. It’s an old hotel. Amenities and facilities are pretty decent. Stayed few times before. But i think the hotel needs repairing and renovation.

Service was fine. When we were there, the front desk checked us in but refused to give issue us the room pass. Told us to wait till after 2pm. We waited for about 10-15 mins and other guests started to check in too. The other staff gave them their room pass and so we went to ask for our pass too and was finally given to us by another staff member. The 2nd day of our stay, the housekeeping did not cleanup our room. So I called the front desk to request for fresh towels n drinking water. The housekeeping guy just sent over 1 towel, where there were 2 of us and I had to ask them to bring another. Generally the breakfast buffet is pretty basic n substantial. Nothing to rave about but suffice to provide us a basic meal. Overall it was still a good n restful experience at the hotel. We got the restful time that we wanted for the 2 nights there.

Location of the hotel is superb. It's just right across KSL mall. Staff was very accommodating during check in - we requested for a king bed and was told to wait an hour for our room to be ready. Our room was quite clean and very spacious. The only downside was that the shower gel and shampoo were in small bottles, not quite enough for 2 pax.

Had a lovely stay at Berjaya Waterfront Hotel JB. What truly made our experience memorable was the exceptional service provided by the hotel staff. From the moment we arrived, the staffs made us feel welcomed and well taken care of. Every request we had was met with efficiency and a smile. Both were not only professional but also incredibly warm and helpful throughout our stay. The breakfast staff also deserves praise for being very attentive and accommodating, even though the breakfast itself was not the strongest part of the experience. The presentation and taste of the food could definitely be improved, as it was far from appetising. The rooms, while clean, were quite dated, and it might be time for an upgrade to better match the rest of the hotel’s charm. However, the ambience and size of the hotel made it feel welcoming and comfortable. Location-wise, the hotel is fantastic. There's a mall with duty-free shops, fast food outlets, KTV lounges, bowling alleys, and plenty of shopping options just next door—very convenient for both families and travellers looking to explore. Despite a few areas that could use improvement, the affordable pricing, great amenities, and, most of all, the incredible staff, made our stay truly enjoyable. I would definitely recommend this hotel, especially because of the outstanding hospitality of the people who work there. They truly made us feel at home.

The room was spacious, bright and clean. I enjoyed staying in the room a lot. Service was great, the staff were helpful. Couple things - the location albeit near to CIQ, there is no direct walkway hence grab is a necessity. They provide shuttle buses on an hourly basis, one way out of the hotel which is very comfortable. Amenities wise I had emailed the hotel to specifically confirm that the gym, pool and sauna will be open during the period of my stay. However, the sauna was closed when I visited. There was also a stale smell coming from the sauna. The gym was simple but spacious, it would be nice if they could add a cable pulley machine. The pool is facing the morning sun. I did not try their breakfast.

I recently had the pleasure of staying at Pulai Springs Resort, and it was truly a memorable experience! From the moment we arrived, the staff greeted us with warmth and exceptional hospitality, making us feel right at home. The resort offers a wide array of fantastic amenities that really made our stay stand out. The pools were pristine, and there was a perfect blend of relaxing spaces and fun activities. The fitness center had state-of-the-art equipment, which was great for staying active during our stay.