Gaozhuang Jing Gang Village 6-3, Jinghong, Yunnan, ChinaView Hotel Details
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Lying Cloud Hotel Guest Reviews
4.8/5
Excellent
2033 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2033)
Positive reviews(2006)
Reviews with photos/video(791)
Friendly front desk staff(369)
Near shopping area(236)
Delicious breakfast(234)
Great swimming pool(232)
Offers pick-up/drop-offs(113)
Clean pool(33)
Negative reviews(27)
Anonymous User
Mini Standard Room (Fridge)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Good location with lots of amenities
Response from Property: Thank you for your recognition and praise.It's an honor for the entire hotel.We will continue to work hard in the future.We look forward to your next visit.
We had a great stay at the lying cloud. The hosts were very kind, the bed is comfortable, the water hot, and the hotel is really close to everything in the city. We liked the breakfast. We slept great. Had a nice time
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期 待您的再次光臨。
Guest User
Mini Standard Room (Fridge)
Stayed in Nov 2022
Travel with friends
6 review
5.0/5
Outstanding
Posted on Dec 27, 2022
We could not say enough nice things about this hotel. We had a very enjoyable, relaxing 10 days which was just what was required after a busy semester at work. The two young ladies and one young man at the front desk were extremely helpful and kind (I only know two of their names, Xiao Luo and Xiao Xiang). They were not over bearing and in our faces ever. They were able to help us with every request we asked for when we wanted or needed something. Having a language barrier was never a problem and they were so attentive to our needs via wechat. They were prepared to help with a driver to any sightseeing you wanted to do. There’s great restaurants and things to see and do within walking distance of the hotel too. The cleaning staff were very pleasant from the lady around the pool to the lady cleaning our room. Breakfast had two options, noodles or rice congee, it was always served with a great number of side dishes, more than enough choice from cereal, eggs, bread, as well as milk, a number of freshly prepared vegetables. Due to the great breakfast we rarely ate lunch. You just didn’t need to. We rescued a dog while in Xishuangbanna which the reception staff were really helpful with some of the things we needed to do with the dog! We have stayed in many hotels around the world and Lying Cloud was definitely a highlight. Great location, clean and modern room with good amenities, wonderful front desk staff, clean and well maintained pool and outdoor area at a very, very reasonable price. This hotel came recommended to us via a colleague and we would highly recommend it to other foreigners and Chinese friends too!
Response from Property: Dear guests: Thank you for staying in the hotel and sharing. I am very glad that every aspect of the hotel has been recognized by you. Through your detailed description, you can feel the happiness brought to you by this journey. This is our service provider. What we have been pursuing, this will also become the driving force for us to continue to work hard and keep making progress. We look forward to serving you next time!
Guest User
Divine Hidden Cave Double Bed Room (Design Cave+Full Carnation Bedding+All Night Sleep)
Stayed in Nov 2022
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 13, 2023
This was one of my favorite hotels that I have stayed at through all my travels. I stayed in the "cloud" room, the guestroom that looked like sleeping inside a cloud, and it was really nice and spacious. Cleaning crew were really nice and friendly, kept the room really clean. The bartender left to go see family, but the front desk staff was more than willing to step in and make drinks for my friend and I as we sat by the lovely pool.
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "intentional service", and we are actively discovering opportunities to provide you with services, and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
I had read the previous reviews before booking and felt a little tentative based on what people had said about service. Well, Either those people are complete liars or the staff read those reviews and upped their game but they have done an amazing job here. I stayed for a week and a friend stayed in another room, for the price for the location, for the cleanliness, for the amenities, and for the kindness of the staff I will always always stay here when coming back to this area. Breakfast isn't a choice, but it's huge and delicious. Housekeeping will clean anytime of day you're out, and the staff was WONDERFUL, welcoming, accommodating and friendly. A beautiful place. I had the suite next to the elevator with a balcony to the busy street and had NO problems having a great night of sleep every night. If you're worried about noise they give you earplugs in the room, but I never needed them. Great products and a huge bath that filled up quickly with hot water. Easy walking distance to the night market and lots of food and shopping. Thank you for a great stay!
Response from Property: 尊敬的賓客:感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求 的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
The location is fairly good, but the street in front is kinda busy and noisy. Also lots of construction is going on around it. It's clean on the surface, but the overall building quality is definitely problematic. Also if you look closer into the corners or the bathroom appliances, it's not really cleaned well. It goes on with stains on the sofa for example.
The bed and pillows are comfortable.
Our room had a colony of ants in it..., which became annoying.
Elevator is another problem. We had a room right next to the elevator and you can hear it at night and in the morning operating. It is noisy in the room and while you're trying to sleep.
The service... is a headache. They are kind and willing to help and try their best, but that's about it. Staff is poorly trained, if at all. You basically need to tell them what they should do. Not refilling the toilet paper for example.
Breakfast.... "we don't have this, we don't have that" then you need to negotiate with them what they can serve you for breakfast. That was just annoying.
Overall, wouldn't recommend it.
位置相当好,但是前面的街道有点繁忙和嘈杂。它周围也在进行大量的建设。表面看很干净,但整体建筑质量肯定是有问题的。此外,如果你仔细观察角落或浴室用具,你会发现它们并没有真正清洁干净。比如沙发上的污渍。床和枕头很舒服。我们的房间里有一群蚂蚁...,这就变得讨厌了。电梯是另一个问题。我们有一个房间就在电梯旁边,你可以在晚上和早上听到它的声音。房间里很吵,当你想睡觉的时候。服务...就是头疼。他们很善良,愿意帮忙,尽力而为,但也仅此而已。工作人员缺乏培训,如果有的话。你基本上需要告诉他们应该做什么。例如,不补充卫生纸。早餐....“我们没有这个,我们没有那个”然后你需要和他们协商他们早餐能为你提供什么。这真烦人。总的来说,不推荐。
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again.
Guest User
Divine Hidden Cave Double Bed Room (Design Cave+Full Carnation Bedding+All Night Sleep)
Stayed in Jul 2023
Travel with friends
23 review
5.0/5
Outstanding
Posted on Sep 21, 2023
Nice experience
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期 待您的再次光臨。
Very good. The location is convenient. You can go anywhere on your legs.
You can see someone cleaning the swimming pool every day
This looks really good
I made a mistake when I booked the room. I called the hotel and they immediately changed it for me. They were still very considerate.
Also, give a thumbs up to the sister at the front desk, Xiaoxiang
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Xishuangbanna Yunding Resort Hotel. I am very happy that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service What investors have always pursued, this will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Guest User
Mini Standard Room (Fridge)
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 1, 2024
The location of the hotel is very convenient, the room is clean and tidy, there is a bathtub balcony, the public area is large, there is a swimming pool, a rich breakfast, and the service of Coco at the front desk is also very considerate, it is a great experience.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Fanlilier
Mini Standard Room (Fridge)
Stayed in Apr 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 8, 2024
I came here with my friends and booked a day in Genting. The stay experience was very good and I was very satisfied. I will consider staying here next time I have the chance. The front desk guy was very considerate and great.
Facilities: Very good
Hygiene: Very good
Environment: Very good
Service: Very good
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heartfelt service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your visit again.
Lvxingdekekeco
Mini Standard Room (Fridge)
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 8, 2024
A must-stay in Xishuangbanna! Gorgeous Genting Hotel
A must-stay hotel in Gaozhuang, "Genting" must be mentioned!
I'm planting grass. The #Xishuangbanna Genting Resort Hotel that I've been waiting for for half a year
This time, the trip to #Xishuangbanna is finally arranged!!
The hotel is a beige base color with a simple IS style island resort style~infinity
swimming pool~you can feel the vacation in Bali or Hawaii without leaving the hotel
feel! The light effect is even more amazing when it's getting dark in the evening!! The atmosphere is amazing~
The newly opened hotel has new facilities, the hair dryer is from Dyson, the mattress is the same as Marriott, the KOHLER bathroom is very comfortable, and the HERMES
washing and care four-piece set is also very easy to use;
The hotel breakfast 5 has porridge, corn and sweet potatoes, as well as milk, oats and nuts. Even if
it's past breakfast time, we are still provided with breakfast. In the evening, staff will deliver cut fruits to the room. The service is great
Next to the hotel is the Starlight Night Market. The hotel waiter recommended several delicious stalls to us, including black pepper beef skewers, soft and glutinous chicken feet, and the Indian hollow potato balls. They are absolutely delicious. I really want to take them home.
Original TextTranslated by Google
6/10
Response from Property: Dear guest: Hello! Thank you for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, and warmth is memory. Despite the vicissitudes of life, the warmth in memory remains unchanged. I hope that Xishuangbanna Genting Resort Hotel will be the eternal warmth in your memory! Welcome to come back often! Wish you well!
Guest User
Mini Standard Room (Fridge)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 7, 2024
Very good. Five-star recommendation! The room is large. It is completely enough for three people. The hotel is ins style. The staff service is very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heartfelt service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your visit again.
Leung
Divine Hidden Cave Double Bed Room (Design Cave+Full Carnation Bedding+All Night Sleep)
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The hotel here has a great atmosphere, has a swimming pool, and the staff is nice. The place is large and close to the city and the Starlight Night Market. There are many late-night snacks. You can come to this hotel next time you come to Banna.
Original TextTranslated by Google
Response from Property: Thank you for staying at Xishuangbanna Genting Resort Hotel and thank you for your evaluation. Genting Hotel is located in the bustling Gaozhuang, close to the Starlight Night Market and Shwedagon Pagoda, which is very convenient for visiting popular check-in spots. We will also welcome you again with complete facilities and high-quality services.
Cece1026
Mini Standard Room (Fridge)
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 1, 2024
It's really convenient here!! It's right in Gaozhuang! People are very satisfied with both the service and the environment. The welcome fruits and drinks are very thoughtful~ Very cost-effective👍
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, and warmth is memory. Despite the vicissitudes of life, the warmth in memory remains unchanged. I hope that Xishuangbanna Genting Resort Hotel will be the eternal warmth in your memory! Welcome to come back often! Wish you well!
641leyouyou
Mini Standard Room (Fridge)
Stayed in Feb 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Mar 25, 2024
The transportation here is quite convenient, and there is also a huge swimming pool, which is beyond the picture📸 Especially the night view is also beautiful, the breakfast is also delicious, with a lot of varieties~ The service attitude is good, and they are all very gentle✌🏻
The whole building is their home, beautiful~
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, and warmth is memory. Despite the vicissitudes of life, the warmth in memory remains unchanged. I hope that Xishuangbanna Genting Resort Hotel will be the eternal warmth in your memory! Welcome to come back often! Wish you well!