Holiday Inn Express Hotels in Jacksonville

Stayed here last weekend with a friend of mine going down to St Augustine. Checked in and everything looked new and smelled great. Got on in the elevator to multiple guys with their shirts off and beers in their hands that had obviously had a few. Thought it could have been they were going to the pool but it was raining so not sure that was the case. Room was what I would expect from a 3 star hotel, clean and basic. Went out for the evening and came back to loud music in the parking lot that latter seemed to find its was to the room down the hall. Loud music was played through out the remainder of the evening even after a call to the front desk. Woke up to and headed down stairs to the complementary breakfast and the elevator smelled of beer that was obviously spilled overnight and not cleaned before guest were to leave the next morning. Breakfast was a hard pass, defiantly could offer some healthier options, fruit flies around the fruit and I'm not much on cold hard boiled eggs. After a long night of listing to other peoples music definitely could have used a good cup of coffee. Not to be had here. Good location and clean rooms but would have been nice to have some sense of hotel security. Had a conversation with another guest coming down stairs the following morning and they didn't seemed thrilled about the music the night before either. Being two women traveling alone it didn't feel like the safest environment. Wont stay here again which is unfortunate, loved the price and location. Had higher expectations from a new hotel.

First and foremost: The lady that checked us in was amazing. Her name was Grace. So friendly and helpful. I sure wish more hotels had employees like Grace. The hotel was very nice overall. Neat and tidy, clean, modern. The breakfast was good. Really enjoyed the fact that they had the heart healthy breakfast option with egg white omelettes and turkey sausage and kept everything well stocked and fresh. Our room was clean and comfortable. The water pressure in the shower was Great! Two little things that kept me from giving a perfect score: 1. A lack of easily accessible electric outlets near the head of the bed on each side; one for CPAP and one for phone. It worked out by pulling the mattress back a little to reach the wall outlet. The lamp only had one place to plug into. 2. The only milk available for breakfast was in gallon containers. I would prefer the small cartons rather than finding room to set things down to pour milk in the line of people. Overall though, I highly recommend this property!!!

Our stay was pretty great! The only negative was that the hot tub was out of service temporarily, but the pool made up for it. From the welcoming of the staff upon check in to check out, it was all up to par! I would highly recommend the hotel to anyone if they needed to stay close to the Mayo Clinic, etc.. it was Very convenient and reasonably priced.

The front desk are always great and the hotels is so clean , quiet and convenient

We are proud to showcase our brand new hotel & to allow you to experience our superior levels of service.Located in the heart of southern Jacksonville’s most desirable area, we are conveniently located just minutes from Baptist Medical Center South, Citibank, Siemens, Ernst & Young, and GE. Centrally located to St. Augustine & Downtown Jacksonville, our modern design brings together a focus on essentials & comfort. We focus on clean, consistently friendly, & comfortable stays. Whether it be business or leisure, our proximity to the JT Butler Blvd/FL 202 & Interstate 95, will take you just minutes from your next destination.Our Express Start Breakfast includes all the best offerings like egg white omelets, made to order pancakes, & our breakfast secret weapon, cinnamon rolls. At the brand-new Holiday Inn Express & Suites South/Bartram Park, guest experience is our top focus. With Express Recharge, we’ve focused on pillows, power & playtime with triple layered bedding, industry leading mattresses & your choice of soft/firm pillows. Charging stations abound. Our staff is very excited to welcome you to the newest hotel in Bartram Park, the Holiday Inn Express & Suites South/Bartram Park.

Hotel location is very convenient to where I am visiting and the room is nice and clean. The breakfast is also good too.

The hotel had an outdoor pool that was enjoyable because never very busy. Our room was spacious and clean. After traveling all day, it was great to find a hotel that was super nice at such a good price! We've had bad experiences with crap hotels charging what we paid at this hotel. Its amazing for the value! We didn't feel the need to think twice after looking at the room prior to checking in! The receptionist was very friendly in all aspects. The morning breakfast was good hot breakfast whereas some hotels do not offer much for breakfast. We wanted a place that meant we could eat a good meal before getting on the road early the next day without having to do drive-thru or gas station food. This place I'd definitely recommend.

I stop at the front desk as the email says after checking in online. “Great news! Your room is ready at the Holiday Inn Express & Suites Jacksonville South. And your room keys are available for expedited pickup at the front desk.” Mind you now, expedited. The hotel clerk was on her cell phone, so I had to wait until she was finished. I give her my last name and she says after a minute, I do not see a reservation for you. Are you sure this is the right hotel? She said she needed to see a confirmation number. Wow expedited is not what is happening now. I pull out my phone and I show her the confirmation in my app. No apology or anything and after another minute or so she just started to ask me to slide my card and handed me a piece of paper that I had to sign and initial in several places. I look at the paper and it shows a 2nd floor room even though my preferences clearly state high floor. This is one of the things with HI that just annoys the heck out of me and that is 90 percent of the time they don’t honor your requests or even offer you an upgrade. Being a Diamond member means nothing with them. I refused to slide the card and asked to speak to the manager. Of course, I could hear her brief the manager around the corner on the situation albeit slightly biased against me as if I was just some upset customer. Truth be told I was but not just someone, a customer that travels 75% of the time for work and just wants what the fine print says, a bit of respect for providing them with my customer appreciation in choosing them as one of my preferred hotels. The manager came out and did nothing to assuage the situation but embarked on a course that only aggravated it. Nice way to smooth over things, expedited was now in the past. In the end when I let her know how I got treated by Marriott and Hilton she just said, “Well why don’t you just go there”. Trust me I will. Suffice it to say the thin floors also made for a slightly annoying room experience in a room somewhat outdate. Best thing I can say is the room was clean, not something you see much lately since Covid. Definitely would not recommend this location nor will I ever stay here again. If not for the check-in would I recommend it? Hard to say as we will never know.

My husband had training for work over here and I tagged along to get out of the house for the weekend. We arrived late but the young lady at the front desk was very helpful and got us checked in and in our room quickly. The hotel was very clean and our room was very nice. Staff was very helpful and friendly our entire stay. This isn't usually the area I'd stay in when coming to Jax but with his job training it was the best choice and very glad we did stay with as wonderful as everyone has been. Unfortunately Florida weather kept me from the pool, but it was still nice. Wish the gym was a little more equipped but it is a nice little set up with one of each basic pieces of equipment.

Welcome to the New Holiday Inn Express & Suites Hotel in West Jacksonville, FL! Located off I-10 and I-295 for easy access to Jacksonville attractions, businesses and scenic downtown. This 100% smoke free hotel is just 15 min from Jacksonville Intl Airport JAX. This convenient location puts you near Veterans Memorial Arena, Jacksonville University, the Univ of North Florida, and TIAA Field and Dailey's Place . Travelers have quick travel times to Cecil Spaceport and Commerce Center, and NAS JAX. Catch a Jaguars NFL home game, visit the Jacksonville Zoo and Gardens, enjoy the Museum of Contemporary Art, take in an festival or sit back and enjoy one of Jacksonville’s live music venues. Grab a beach towel and suntan lotion for a short drive to the breathtaking beach with stretches of gorgeous white sand.Guests can enjoy a variety of amenities at the Holiday Inn Express including a free Express Start hot breakfast buffet, free high-speed Wi-Fi throughout the hotel, sparkling outdoor pool, and a deluxe business center with charging stations for your electronic devices. Maintain your workout schedule while you travel with our 24-hour fitness center that offers Treadmills, elliptical machines, recumbent bike - all with individual TVs, exercise balls, free weights, and yoga mats. This hotel is ADA compliant.