DoubleTree by Hilton Hotels in Izmir

We arrived late in Izmir, so booked this hotel which nearby airport. It is only 11 mins drive from airport to the hotel. If you need, there are supermarkets within 1 km. It is quite convenient if you need to buy sun creams or other stuff you need. The room is relatively clean, only the carpet has some stains. The service is all good except for parking part. The hotel shows it has free parking and we told to give the car key to the staff. When we need the car, we can call the receiption ahead, then it will be ready for us. However, in the next morning, we were being told the car is just parked cross the street instead of in the garage. Therefore, we just park the car cross the street by ourselves instead giving the car key to the staff. The breakfast buffet has a relatively good range of options. The hotel also has a nice pool to chill.

The room was large but had a tiny little window facing out onto a courtyard filled with pipes and ac vents. Dim lighting coupled with muted brown wall colour made it feel like a coffin. Called customer experience number on phone and was hung up on .....most likely a language barrier. The water in the bathroom was lukewarm. Front desk service was very helpful especially when helping one of us who needed medication. It was difficult organizing food when we arrived late at night( phone in room was having issues dialing and electronic ordering system was unable to handle room numbers starting with an M) however when it arrived it was tasty.