To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.7
Service3.8
Cleanliness3.8
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All reviews(36)
Positive reviews(12)
Reviews with photos/video(2)
Negative reviews(14)
Abdirahman
Standard Double Or Twin Room
Stayed in Jan 2024
Solo travelers
3 review
2.2/5
Posted on Feb 17, 2024
They are a bit annoying. Keep calling you to remind you that you have to leave the hotel before 12pm. I am a traveller and I am always aware of about hotel rules. They are quite unfriendly. I didn’t feel so comfortable.
Hatem Ben Hamza
Standard Double Or Twin Room
Stayed in Dec 2023
Travel with friends
2 review
4.2/5
Very Good
Posted on Jan 30, 2024
Very good staff
Anna
Single Room
Stayed in Mar 2022
Couples
2 review
1.0/5
Posted on Jun 29, 2022
bad service, bad rooms , smelly toliet worst hotel i ever been!
Guest User
Standard Double Or Twin Room
Stayed in Jun 2024
Family
1 review
3.5/5
Posted on Jul 15, 2024
There are some aspects of the service provided by the hotel that need improvement. It is definitely not a family hotel.
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Hatim Dehbi
Standard Double Or Twin Room
Stayed in Mar 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Apr 28, 2024
We had a good time
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Guest User
Stayed in Jan 2025
Family
2.0/5
Posted on Feb 6, 2025
I booked a week to stay at this place after checking positive reviews online. My expertise was shocking and dreadful. The cleanliness of the hotel is horribly done, cleaner was rude every day, shouted at my family in Turkish, she can’t clean the room properly, used to forget to add toilet paper, forgot towels and switched off my fridge every single day making the baby formula goes off and made my baby sick and with diarrhoea. I complained every single day at reception every day but nothing was done. The 2!rooms we booked was never cleaned in a decent way, dusty every where and lack of organisation. I spoke with few members of the hotel and they all said cleaner wasn’t rude towards them and always unhappy. I’m sorry to say but only solution is to get her fired or you will lose sales. The breakfast itself was nice and the staff in general was nice and approachable, it’s a shame one single person made my stay a nightmare.
Guest User
Stayed in Apr 2023
Other
1.0/5
Posted on May 29, 2023
i was in this hotel from 24 till 27 of may 2023,and my problem that they broke my bag before check out and go to the airport..and they refuse to check the cam to know who broke it during moving the bags from my room to the room near the reception and even dont care or call the manager to tell him my problem ,even the behavour was ignoring that they did a mistake ..i dont advice this hotel for anyone..
Guest User
Stayed in Jan 2023
Other
1.0/5
Posted on Feb 9, 2023
Choose this hotel if you want to have a very awful trip to Istanbul...Very rude staff...dirty room...loud noises from street...Dirty towels...Nonsense breakfast...There is nothing good to say...In an awful word ... do not ruin your trip...
Adam83838
Stayed in Jul 2022
Family
3.0/5
Posted on Aug 11, 2022
You pretty much get what you paid for, rooms are alright, breakfast is alright, staff are mostly kind, pool is small and you only really want to go there to relax instead of doing any kind of serious swimming, the inside looks like the fricking backrooms lol, the location is probably the best aspect of this hotel, while sleeping can be a little difficult if music is loud nearby unless you're a deep sleeper, you've got a lot of shops and services nearby, pretty much all you'd need for a trip there. Also, popular locations like the Blue Mosquee or AyaSofia (if that's spelled correctly) are just a walking distance away from the hotel which is nice. Overall, of you plan on mostly going outside and doing visits around istanbul during your trip, I would recommend this hotel, but if you're going to spend a long time inside it, I'd say there are better options out there.
Guest User
Stayed in Apr 2022
Family
1.0/5
Posted on May 28, 2022
We went there on 26th of May for 1 week unfortunately we had to leave the Hotel on the 2nd day. On check in we we’re told they’re giving us a different room as they think it will be better for us also they didn’t give us the extra bed we paid for. Their excuse was they gave us different room it’s better but the new room didn’t have the extra bed we paid for. The fact is original rooms we booked for they gave it someone else. After arguing for an hour they gave the bed when we threatened them we will leave the hotel. Unfortunately with all the chaos going on we didn’t check how many passport they gave back and put it in the bag straight away. The room locker didn’t work so had to keep them in the bag. When I checked on the second day only to realise one passport missing. We don’t know if it was returned or someone took it from the bag from the room. Management didn’t help us at all. We went to police station to report it. Also it said it’s a 4 star hotel but believe me it’s like a B&B. Very dated and unclean toilets. Hardly anyone understand English.
Guest User
Stayed in Mar 2022
Other
5.0/5
Outstanding
Posted on Apr 24, 2022
My husband and I stayed at this hotel in April 2022, we first intended to be here for a couple of days only but were pleasantly satisfied with all we were offered so we extended the visit for 4 night more. We were given better rooms than we have booked, by the way. The staff at a hotel is very accommodating, solved all our questions quickly, the breakfast if nice with rich choice of greens, cheeses, sausages, omlets, hot food and yummy Turkish helva. The hotel is conveniently located in a quiet place in historical Fatih district with walking distance to Grand bazaar, Ayay Sifia, Blue mosque and other sights. Will definitely come to this hotel again. Anna and Vladimir, Russia
Guest User
Stayed in Sep 2024
Other
3.0/5
Posted on Oct 3, 2024
Thank you very much for your hospitality 🌹 many attractions, shops within walking distance, helpful staff, delicious breakfasts. Separately, room 333 thanks the cleaning lady Mehriban, the room was in excellent condition 🥰👍
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Guest User
Stayed in Mar 2024
Couples
2.0/5
Posted on Apr 4, 2024
Well located hotel with friendly staff. If only it weren't for the rooms, every sleeping compartment on the train is almost bigger. Where else can you find beds that touch the wall? The rooms have been renovated, but they and especially the bathroom are in need of a freshen up. The breakfast buffet deserves more than just cold scrambled eggs and dried out bread from the day before. Coffee is available from the self-service machine, fresh orange juice is charged extra. Really doesn't correspond to a 4 star hotel (national category) as stated.
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Guest User
Stayed in Jul 2023
Other
1.0/5
Posted on Aug 14, 2023
Hotel to avoid. It doesn't even deserve one star. The room is small and stuffy and above all not clean. Old and dirty bedding. Very unpleasant reception staff. No choice in breakfast, the food is of poor quality.
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Guest User
Stayed in Jul 2023
Other
3.0/5
Posted on Aug 12, 2023
I had heard too much about Istanbul and its monuments, its mosques, its islands, ... So I decided to go there as a family of 4 people (2 adults + 2 children (14 years old / 10 years old) in July last (2023). In summary, I was too disappointed by this visit, ... Limited I regret it. It is a city which does not know the true value of a tourist, bearer of many (cultural) values , nuns, .. and especially the foreign currency which helps the Turkish national economy in the M...) I denounce the racism that we experienced by the population on site... Harassment on the bus by the driver (insults , gestures, ...), incivility in public transport (shoving, pushing, ...), insults in Turkish (we knew a few words) in stores which still represent international brands and so on. From a tourist point of view, I was left wanting more. Certainly, they have beautiful landscapes, but frankly, you find yourself going around the mosques, supposedly built in the Ottoman era (remains to be verified). The palaces (Dolmabahce / TopKapi) certainly represent a lot of value, but for children it is a boring walk that had to be packed up very quickly. The Balata Tower closes at 10:00 p.m. while the landscape is more pleasant at night... in short, I find it to be almost passable. The worst thing is that more than 95% of the population does not make an effort to communicate with foreigners with international languages, even more when it comes to Arab tourists. In summary, it was a big disappointment. I returned home frustrated with a clear decision: I will never go back to Istanbul (unless it's for business). For the hotel, same impression overall. Few people try to speak English. The rooms are still OK (there's plenty to do) but the catering is really bad and the restaurant staff is borderline unpleasant. A word to the wise