Somerset Maslak Istanbul Reviews

Response from Property: Dear Valued Guest, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We strive to deliver excellent guest service. Therefore your feedback is highly appreciated. Please be assured that all related departments have already been informed about the issues you raised to ensure no similar lapse in standards recurs. We are looking forward to your next visit. Kind Regards,Sebnem TanritaniAsst. Guets Relations Manager

Response from Property: Dear Valued Guest, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We strive to deliver excellent guest service. Therefore your feedback is highly appreciated. We are looking forward to your next visit. Kind Regards,Sebnem Tanritani Asst. Guest Relations Manager

Response from Property: Dear Valued Guest, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We are happier than ever to have received your review and it is a pleasure to be among your precious thoughts to us all. We are looking forward to your next visit. Kind Regards, Sebnem Tanritani Guest Relations Supervisor

Response from Property: Dear Valued Guest, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We are happier than ever to have received your review and it is a pleasure to be among your precious thoughts to us all. We are looking forward to your next visit. Kind Regards, Sebnem Tanritani Guest Relations Supervisor

Response from Property: Dear Guest, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We hope to have the opportunity to serve you again on your next visit. Kind Regards, Sebnem Tanritani Guest Relations Supervisor

Response from Property: Dear Thayeb, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We are happier than ever to have received your review and it is a pleasure to be among your precious thoughts to us all. We are looking forward to your next visit. Kind Regards, Sebnem Tanritani Asst. Guest Relations Manager

Response from Property: Dear Valued Guest, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We are happier than ever to have received your review and it is a pleasure to be among your precious thoughts to us all. We are looking forward to your next visit. Kind Regards, Sebnem Tanritani Guest Relations Supervisor

Response from Property: Dear Erdim, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We are looking forward to your next visit. Kind Regards, Ufuk SerabGeneral Manager

Response from Property: Dear Valued Guest, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We are happier than ever to have received your review and it is a pleasure to be among your precious thoughts to us all. We are looking forward to your next visit. Kind Regards, Sebnem Tanritani Asst. Guest Relations Manager

Response from Property: Dear Valued Guest, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We strive to deliver excellent guest service. Therefore your feedback is highly appreciated. Please be assured that all related departments have already been informed about the issues you raised to ensure no similar lapse in standards recurs. We are looking forward to your next visit. Kind Regards, Sebnem Tanritani Asst. Guets Relations Manager

Response from Property: Dear Valued Guest, Thank you for taking the time to rate your experience with us. Our goal is to ensure all our guests are delighted by their stay in our hotel and I am very concerned that we fell short of your expectations on this occasion. First of all, we are sorry to learn about the technical problems you experienced. If you had reported it to our guest services team, we would have taken action to fix this or change the room.I would like to invite you to contact me directly to share your experience in detail since all guest feedback is extremely important for us in our effort to continiously improve our levels of service and facilities. I hope that we will be able to welcome you back again at Somerset Maslak Istanbul. Kindest Regards, Sebnem Tanritani Asst. Guest Relations Manager

Response from Property: Dear Valued Guest, Thank you for your visit to Somerset Maslak Istanbul, it was a great pleasure having you here with us. We are happier than ever to have received your review and it is a pleasure to be among your precious thoughts to us all. We are looking forward to your next visit. Kind Regards, Sebnem Tanritani Asst. Guest Relations Manager

Response from Property: Dear Valued Guest, Thank you for Somerset Maslak Istanbul and sharing your feedback with us. Your thoughts and opinions are very important for us as we strive to continually improve the experience of our guests.I appreciate your comments about the noise problem you faced during your stay. Since we are located in a very lively district and close to entertainment facilities, there are occasions when some of our rooms are affected by noise coming from outside, even though we have soundproof rooms. We continually monitor the noise level outside especially from the entertainment facilities in the evenings and make necessary calls and arrangements to decrease the noise level as much as possible for the comfort of our guests. Please accept my sincere apologies that we were unable to do this effectively on this occasion. For your next stay, please contact us directly at the hotel and we will be happy to allocate you one of our quietest available rooms at the time of your reservation. I hope that we will have the opportunity to welcome you back to our hotel soon.Sebnem TanritaniAsst. Guest Relations Manager