Operla Airport Hotels, Trademark Collection by Wyndham

Operla Airport Hotels, Trademark Collection by Wyndham Reviews

Operla Airport Hotels, Trademark Collection by Wyndham

Yavuz Selim, Kıbrıs Cd. No: 169, Arnavutkoy, Istanbul, 34275, TürkiyeSee Hotel Details
Operla Airport Hotels, Trademark Collection by Wyndham
Operla Airport Hotels, Trademark Collection by WyndhamOperla Airport Hotels, Trademark Collection by WyndhamOperla Airport Hotels, Trademark Collection by Wyndham
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Guest Reviews

8.1/10
Very Good
86 review
Verified reviews
Location8.0
Amenities7.5
Service8.5
Cleanliness8.4
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All reviews(86)
Positive reviews(77)
Reviews with photos/video(5)
Clean and tidy(16)
Great service(16)
Close to airport(16)
Easy to get around(14)
Convenient location(14)
Delicious breakfast(7)
Too noisy(5)
Offers pick-up/drop-offs(4)
Negative reviews(9)
Nadia TH
Garden Floor Room With Balcony
Stayed in Feb 2025
Couple
5 review
8.0/10
Very Good
Posted on Mar 12, 2025
The staff at reception especially the female one we met on arrival, she is nice & very helpful. Her English is the best !! We have a very difficult time communicate with Turkish people, they rarely speak English even in the airport or 5 stars hotel in town. I’m glad we booked this hotel.
Response from Property: Dear Valuable Guest, Thank you for taking the time to share your feedback.We hope to welcome you back to Operla Airport Hotels Trademark Collection By Wyndham very soon! Sincerely
Guest User
Standard Double Or Twin Room
Stayed in Jan 2025
Traveling with friends
9 review
8.5/10
Very Good
Posted on Feb 17, 2025
Quite new hotel with modern room, very clean. Friendly staff. The huge minus - no soundproofing! Absolutely. Absolutely NO. You will hear the neighbors from the left, right, from upper floor. The door from the corridor to the elevator hall claps every 1-2 minutes! And you will clearly hear not only the door on your floor, but the same doors clapping from the upper and lower floors too. It is hard to get in hotel with public transport (about 1 hour from IST), but no public transport at night time at all. Meanwhile it takes 10 min ride by taxi, you can order Uber. Do not expect wow effect from breakfast (I’m surprised why all the comments about breakfast are fabulous). It is better than in most Turkish hotels, but from my European point of view (subjective opinion), I’ll won’t pay for that again.
Response from Property: Dear , First of all, we are happy to welcome you to our Operla Airport Hotels, Trademark Collection By Wyndham organization. As the Operla Airport Hotels, Trademark Collection By Wyndham family, the feedback we receive from you is of great importance to us. We strive to create an environment where our guests can feel peaceful and comfortable during their stay. It is a source of pride and motivation for us to be appreciated for this effort. We thank you for your interest in our hotel and we will be happy to welcome you again as soon as possible. Best regards Hotel Management
Guest User
Deluxe Room With Balcony
Stayed in Nov 2024
Family
2 review
6.5/10
Posted on Dec 9, 2024
They made a huge mess with my booking. As me and my daughter were going to arrive at the hotel around 7am after a 13hr flight, I booked the night before as well to make sure the room w’d be ready when we arrive, even emailed the hotel to let them know, and paid for a better room. When we arrived they put us in a cheaper room so I complained and they said if we want to go to our room we w’d have to wait as it was not going to be ready till 9:30am when the room supposed to be ready the day before.That’s is unacceptable and show how messy this place is. When asked the lady at the reception what happened, she didn’t even looked at my face and only said she had no idea and nothing she could do and I had to wait til 9:30. Overall, an average 3 star hotel. Very cheap, so you get what you pay for basically. Rooms are very dark and small can barely open one luggage. Think in the booking it said 26 square meters, but it’s definitely not, w’d say it’s less then 20. The boys that help to carry the luggage are very nice and helpful and the restaurant staff too. But the lady (actually didn’t get her name, is the one with glasses) from the reception had such and arrogant attitude. Not helpful at all, anything you ask her she will barely answer and don’t even make eye contact. She talked with me looking at the computer, such a weird attitude. She definitely needs to be trained to work with customer service. Breakfast not worth the cost. Lots of packed food like cookies, wafers. They have black coffee but if you want another type of coffee they will charge you extra. Pillows are hard and very uncomfortable. So if you coming from a long flight, you probably will have a really bad sleep. If you can pay a little bit extra to stay in another hotel , do it, and don’t regret it like I did.
Response from Property: Dear Valuable Guest, Thank you for taking the time to share your feedback. We apologize for the problems you are experiencing, we will be more careful. We hope to welcome you back to Operla Airport Hotels Trademark Collection By Wyndham very soon! Sincerely
TimLim
Standard Double Or Twin Room
Stayed in Oct 2024
Business traveler
23 review
9.0/10
Great
Posted on Nov 25, 2024
It is approximately 15mins away from Airport. Taxi cost about 400 Lira. Very friendly and helpful staff especially Mr Batu. All staff speak good English. Breakfast was simple and sufficient. Room size is ok but toilet may be a bit tight. Shower is good. Room are not clean daily unless the 'clean room tag' is display on the door. Need to ask for rooms facing back of hotel if you want a quiet room as front facing is noisy (facing main road). There are restaurants nearby walking approx 5-10mins away. Will be back next time.
Response from Property: Dear Timlim , First of all, we are happy to welcome you to our Operla Airport Hotels, Trademark Collection By Wyndham organization. As the Operla Airport Hotels, Trademark Collection By Wyndham family, the feedback we receive from you is of great importance to us. We strive to create an environment where our guests can feel peaceful and comfortable during their stay. It is a source of pride and motivation for us to be appreciated for this effort. We thank you for your interest in our hotel and we will be happy to welcome you again as soon as possible. Best regards Hotel Management
Jia De
Deluxe Room With Balcony
Stayed in Oct 2024
Couple
7 review
10/10
Outstanding
Posted on Nov 10, 2024
Hotel is clean and tidy. The coordination is also very good, especially if you opt for the airport pickup.
Response from Property: Dear Jia De , First of all, we are happy to welcome you to our Operla Airport Hotels, Trademark Collection By Wyndham organization. As the Operla Airport Hotels, Trademark Collection By Wyndham family, the feedback we receive from you is of great importance to us. We strive to create an environment where our guests can feel peaceful and comfortable during their stay. It is a source of pride and motivation for us to be appreciated for this effort. We thank you for your interest in our hotel and we will be happy to welcome you again as soon as possible. Best regards Hotel Management
Stefano
Deluxe Room
Stayed in Sep 2024
Business traveler
24 review
6.5/10
Posted on Jan 9, 2025
The location advertised as an airport hotel, but you have to take a shuttle to get to airport (where they charge an absurd amount of money). The rooms are clean but extremely tiny and bare. The service was good, people were extremely nice. Breakfast basically inedible.
Response from Property: Dear Stefano, Thank you for taking the time to share your feedback. We apologize for the problems you are experiencing, we will be more careful. We hope to welcome you back to Operla Airport Hotels Trademark Collection By Wyndham very soon! Sincerely
AM - Htl
Deluxe Room With Balcony
Stayed in Aug 2024
Booked for others
592 review
10/10
Outstanding
Posted on Oct 9, 2024
My recent hotel stay was fantastic, and I couldn’t be happier with the experience. The location was convenient, close to major attractions, yet provided a serene and relaxing environment. The staff were incredibly helpful and friendly, always making sure I had everything I needed. The room was spacious, spotlessly clean, and well-equipped with all the modern comforts, making it a perfect place to unwind. The breakfast was a highlight, offering a variety of fresh, delicious options to suit different tastes. Overall, it was an excellent stay, and I would highly recommend it for anyone looking for comfort and great service.
Response from Property: Dear Valuable guest , First of all, we are happy to welcome you to our Operla Airport Hotels, Trademark Collection By Wyndham organization. As the Operla Airport Hotels, Trademark Collection By Wyndham family, the feedback we receive from you is of great importance to us. We strive to create an environment where our guests can feel peaceful and comfortable during their stay. It is a source of pride and motivation for us to be appreciated for this effort. We thank you for your interest in our hotel and we will be happy to welcome you again as soon as possible. Best regards Hotel Management
Alexyuan7
Deluxe Room With Balcony
Stayed in Aug 2024
Business traveler
65 review
6.0/10
Posted on Sep 6, 2024
Washroom is smelly, and the restaurant don’t know if the breakfast is included or not, everything only acceptable, not good
Response from Property: Dear Valuable Guest, Thank you for taking the time to share your feedback. We apologize for the problems you are experiencing, we will be more careful. We hope to welcome you back to Operla Airport Hotels Trademark Collection By Wyndham very soon! Sincerely
arati bhatta
Superior Double or Twin Room, 1 Bedroom, City View
Stayed in Aug 2024
Business traveler
31 review
2.0/10
Posted on Oct 21, 2024
Didn't like it too much , as probably the communication was not good.
Response from Property: Dear Arati Bhatta, Thank you for taking the time to share your feedback. We apologize for the problems you are experiencing, we will be more careful. We hope to welcome you back to Operla Airport Hotels Trademark Collection By Wyndham very soon! Sincerely
Kyung Ok
Standard Double Or Twin Room
Stayed in Mar 2024
Couple
8 review
6.5/10
Posted on May 1, 2024
Very small room but renovated While I was taking a shower I found there was run out of shampoo. My husband went down to the office to get a shampoo Airport shuttle they charged 20 euro but right on time it came(4am in the morning)and very fancy car like a limo Worth it
Response from Property: Dear Valuable Guest, Thank you for your wonderful review of our Operla Airport Hotels Trademark Collection By Wyndham! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely,
Benny Soendoro
Standard Double Or Twin Room
Stayed in Apr 2024
Couple
10 review
10/10
Outstanding
Posted on May 4, 2024
Close to airport area, good breakfast ... we recommend for people who have a flight connection
Response from Property: Dear Valuable Guest, Thank you for your wonderful review of our Operla Airport Hotels Trademark Collection By Wyndham! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely,
Zinaida
Standard Double Or Twin Room
Stayed in Feb 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 1, 2024
Nice place for a short stay. Near the airport and it takes only 10 minutes to get there. Room was clean and had everything you need. I also ordered some meals from the menu and it was pretty good. Thank you!
Response from Property: "Dear Valuable Guest, Thank you for your wonderful review of our Operla Airport Hotels Trademark Collection By Wyndham! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely, """" General Manager Operla Airport Hotels Trademark Collection By Wyndham "
Guest User
Standard Double Or Twin Room
Stayed in Feb 2024
Solo traveler
1 review
7.0/10
Posted on Mar 24, 2024
A bit remote in a hilly part of the area. Hotel had a bar but didn’t serve alcohol. No markets in area sold any. I ordered a Chicken curry meal, €13, I was served a plate of Pasta with a cream sauce and minute bits of what - I will give them the benefit of doubt chicken. I queried that there was no taste of curry but I was assured that’s what they served as Chicken curry. I also had a can of Coke at €3. I didn’t eat my meal and no one queried why. Room and bathroom good, English spoken and staff very helpful. English speaking channels advertised on TV but only one obtainable
Response from Property: "Dear Valuable Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your valued comments had been already shared with our team and necessary actions had been taken. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, """" General Manager Operla Airport Hotels Trademark Collection By Wyndham"
Divane
Deluxe Room With Balcony
Stayed in Feb 2024
Business traveler
68 review
8.5/10
Very Good
Posted on Jun 11, 2024
It was good stay at hotel . Service was good and amenities was clean and available. Thanks .
Response from Property: "Dear Valuable Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to Operla Airport Hotels Trademark Collection By Wyndham very soon!Sincerely,""""General Manager Operla Airport Hotels Trademark Collection By Wyndham"
Guest User
Superior Double or Twin Room, 1 Bedroom, City View
Stayed in Feb 2024
Family
4 review
8.0/10
Very Good
Posted on May 6, 2024
Used for hotel for airport transit. OK for a night.
Response from Property: Dear Valuable Guest, Thank you for your wonderful review of our Operla Airport Hotels Trademark Collection By Wyndham! Such reviews as yours inspire us to keep the standards high and to make our guests' accommodation pleasant and comfortable. We are glad that you enjoyed your stay and hope to see you again very soon . Sincerely,