Hilton Hotels in Istanbul

-Room was not clean. -Shower head was broken, walls have issues. -There are lots of “ladies of night” -staff barged in to our room to empty the room because they “forgot” we booked more than 3 days -considerint so many cons. Very overpriced. +basic 3-4 star worth amenities. Not real 5 star hotel.

Great day at the pool. Rooms were big and had a balcony. Older styled room. Pool was good. Life guards were there the whole time. Good service and lovely staff at the pool and reception area. My five stars goes mainly to the front desk staff and the manager Abdullah Yilmaz, who I can say is a genius in customer service and hospitality. He is professional and perfect in keeping the the customers loyal to the brand , if i can say the room design was not at my expectations however he made every possible effort to make me satisfied, i do recommend this hotel and i do recommend him to be a brand manager . As a captain i travel all over the world, its very rarely to meet a manager like him.

Everything was good but I neglected to putting my AirPod into the safe box and unfortunately it is gone ! No one to blame ! Just don’t think you are at the Hilton and it is safe .

The hotel and the staff was amazing. The concierge people were so helpful and attentive to our needs. The restaurant and breakfast buffet was so so good. Rooms were spacious and bathrooms were very clean! I just wished the location was a little closer to the main attractions. We had to take taxi for going anywhere and because of traffic, we lost some precious time to the traffic.

The actual room amenities is differ from what posted, however after complaint, hotel agreed to make changes to another room. Room toilet is with unpleasant smell, after complaint, the cleaner come to clean and solve the problem. The service is not up to 5 star. Breakfast food choices are limited.

The house is very clean. It is directly connected to Istanbul Shopping Center. The hotel customer service is very polite and enthusiastic. The house is also very big. The dishes ordered in the room are super delicious and not expensive. I will stay here again next time I come.