3-Star Hotels in Islandia

I go here probably couple of times a month. I am reading these reviews and disagree with the staff. I have nothing but good experience with security, bartenders, waiters, desk people. I have won many times. I think the comps could be better. Like maybe different color player cards for people ti get free drinks served while ********. Parking is sometimes an issue but when that happens I just hand my keys to valet and let them deal with it I don't really take advantage of the comped hotel rooms, because 1) they are pretty basic, whish they had microwave fridge and.especially coffee maker. Also I am distrusting by nature and floors can be filled with seedy characters at times. Overall I love Jakes

I am not one to write reviews, but the staff at the Hampton Inn Islandia is exceptional and should be commended! Gen Manager Kaitlyn Young was kind, helpful, courteous and professional. We didn't know the area very well and were staying at the hotel until we found an apartment. This young lady tended to all our concerns and needs. Couldn't have been nicer. The first night the gentleman I believe his name was Romero gave a needed toothbrush and deodorant. I told him so sorry I came unprepared. He replied, ”no issue we are prepared. Just let us know what you need”. Then there was George (chief engineer) . A perfect gentleman! Came running to carry my heavy bags and also immediately fix the doorknob when it was sticking. The ultimate was Rommy. Some noisy and inconsiderate guests were loud and obnoxious late in the evening. She changed the room for my daughter and made sure she was in a quiet room for the night. Also, gave her a snack seeing how upset she was. When I called to thank this lovely lady, she replied that's my job! I assured her not many people do their jobs so efficiently and professionally. Rooms were clean, breakfast was great and plentiful and the staff truly amazing! Thank you all for a great stay. Top notch staff!