Kuala Nerus Hotels with Wifi

"The room was large and beautiful, and the swimming pool and location were great. However, the bathroom window wasn't tinted, which felt a bit risky for privacy while showering. The worst part was the smelly towels; I had to use my dirty clothes after showering. These two things could definitely be improved. Everything else was excellent."

"I had a very pleasant stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were friendly, helpful, and always ready to assist. The hotel facilities were great, and the overall atmosphere was relaxing. I am very satisfied with my experience and would definitely recommend this hotel to others. Thank you for the excellent service!"

"Located nearby the Sultan Mahmud Airport and the “celup tepung” stall also nearby the teluk ketapang beach. The resort quiet old but the facility is ok and worth with the price"

"Trip.com and owner very helpfull to resolve during my arrival."

"The hotel is situated directly opposite Terengganu Airport, just separated by a wire fence. The reception staff were very polite; they even promptly reminded me about my forgotten passport. Breakfast starts at 7:30 AM, but for guests departing early, they kindly prepared breakfast packs and even walked them to the airport entrance, despite the drive only taking about three minutes. However, the hygiene conditions were quite concerning. The bathroom lacked proper wet/dry separation, the electric water heater provided very weak water pressure, and to top it off, I stepped on a huge cockroach while using the toilet at night. The mattress was generally acceptable, but anyone with high hygiene standards would likely find the pillows quite unappealing. Overall, this place might suit travelers catching a very early flight, especially those with lots of luggage who prioritize convenience over pristine hygiene."

"The room was very clean and the service was very friendly. The most impressive thing was that the waiter asked me for a tip, but the language communication was not smooth. It was the first time he was called a ”foreigner”"

"The customer service and hospitality are very good from the driver that took us from jetty, the receptionist and those at the restaurant. However, I must say the food was terrible. The food had no taste. Especially if you are having dinner at the restaurant, I felt the food was heated from morning menu. It didnt taste fresh. Coming from local, I would expect the food from island resort would meet an expectation of international tourist who wants to enjoy local food. I would not recommend the restaurant."

"The rooms were clean and beautiful, and all the staff were kind and accommodating. I'll definitely repeat this hotel next time."

"A Resort with Great Potential, but a Very Disappointing Stay Peridot has one of the nicest, quietest, and most beautiful stretches of sandy beach in Redang. Unfortunately, that’s where the positives ended for us. The resort has tremendous potential, but it is let down by poor maintenance, limited food choices, and pricing that simply doesn’t match the overall experience. Our biggest disappointment was the villa. Despite paying over RM1,000 per night, the spacious villa was fitted with only a single 1.5HP air-conditioner. The room was unbearably hot throughout our stay. We had no choice but to drag our beds directly in front of the air-conditioner just to get some sleep. We made repeated complaints over three nights, but unfortunately nothing could be done. On our first day alone, we had to request repairs for the leaking bidet, faulty shower head, rain shower, and several other maintenance issues. While the staff responded promptly and were always polite, there is only so much they can do. The underlying problem lies with the overall management and upkeep of the property. Even the reception aircond is leaking 🫣 The swimming pool also deserves immediate attention. It is widely known among visitors staying at other resorts in Redang that Peridot’s pool is often dirty and murky. Ironically, the seawater at the beach looked much cleaner than the pool itself. The restaurant was another letdown. The menu was very limited, yet prices were among the highest on the island. Even the breakfast selection was disappointing and did not reflect the premium rates charged by the resort. What surprised us most was that many neighbouring resorts, despite having beaches that are not as beautiful as this one, felt much more vibrant, lively, and better maintained. After travelling to many countries around the world, it is genuinely disappointing that one of our most memorable negative hotel experiences happened in our own country. I sincerely hope someone from the company reads this review. This resort has enormous potential but requires significant investment in maintenance, facilities, food quality, and overall guest experience. More importantly, it needs an experienced hotel manager who can revive and properly manage what could easily become one of Redang’s best resorts. Malaysia is well known for its hospitality. Please don’t let such a beautiful property tarnish that reputation. With the right management and commitment to improvement, this resort could truly become something exceptional."