Kuala Nerus Hotels with Wifi

Overall, our stay was positive. However, the first rooms our family was assigned were dirty (windows, plumbing, stained furniture, dust), the towels were grey, and the mattress had a musty smell in places. BUT, I must emphasize that this was the *only* disappointment, and it was resolved within a couple of hours! We extend our immense gratitude to the hotel management and especially to Mr. Bryan, who upgraded us to a Premier room with two bedrooms and a living room. This room had been recently renovated and was spotlessly clean, with a new mattress and comfortable pillows. Bottled water was provided in the room, and in the evenings, staff brought delicious chocolates and prepared the room for bedtime. We slept wonderfully; it was perfectly quiet, and the bay view was breathtaking! I want to highlight the dinner buffet (130 RM per person): an excellent selection of main courses, soups, quality desserts, ice cream, tea, coffee, and water. Please offer these dinners more often! We also ordered pizza to the room, which we thoroughly enjoyed. The dishes at the Indian restaurant were small and could have been better. The bay is beautiful, and the water is a fantastic color. The hotel provides free life jackets and kayaks, and you can swim and even see sea turtles. The hotel also offered a free shuttle to and from Village Jetty. We spent three wonderful days at the hotel and didn't want to leave! Our suggestions for management would be to update all the rooms and to clean and repaint the sun loungers. Mr. Bryan, thank you again for your help and care in resolving our issues! The hotel service is 10/10.

Hi Peridot Team, I recently stayed at Peridot for 2 nights with my family and have just checked out today. Let me start with the positives. The island itself is beautiful, the scenery is stunning, and the room and resort facilities are generally good. The resort certainly has great potential. Unfortunately, the service experience was extremely disappointing and significantly affected our holiday. The biggest issue was that many staff members appeared under-trained and unable to properly handle guest requests. Throughout our stay, problems occurred repeatedly across different departments. Some examples: • The breakfast menu was exactly the same on both mornings. • Hot tea at breakfast was always lukewarm because it was not kept properly warm. • Cornflakes and milk were placed in very small containers, requiring constant refilling. • Staff seemed overwhelmed and understaffed, resulting in slow and inconsistent service. • One evening, we ordered fries and drinks at the restaurant. The drinks arrived, but after waiting 30 minutes, we discovered the fries order had never been processed. We cancelled the order and ended up giving our child instant noodles instead. • During a rainy evening, we requested buggy transportation and were told the service stopped at 6 PM. The resort could only provide one umbrella and had no additional umbrellas available. • Housekeeping failed to replenish bathroom amenities. After requesting body wash in the afternoon, nothing arrived. Later we were told housekeeping had already closed for the day. • The following morning, toiletries were delivered only after another phone call. First body wash arrived, then shampoo after a second call, but conditioner never came. It was surprising that a complete set was not provided from the start. • The most frustrating experience happened during checkout. We had informed the front desk upon arrival that we would take the 11 AM boat on departure day and were told payment could be made on the day itself. However, when we arrived at the jetty, no seat had been arranged for us. After returning to the resort, we were told the booking had not been made because payment was not received earlier, and we were asked to find available seats ourselves. I understand that occasional mistakes happen in any hotel. However, the number of service failures during just a 2-night stay was simply too much for a resort that promotes itself as a 4-star property. This is genuine feedback from a disappointed guest. I hope the management team takes it seriously and invests more effort in staff training, communication, and service standards. Guests come to Redang to relax and enjoy their holiday, not to spend their vacation repeatedly chasing basic services. I sincerely hope future guests will have a better experience than we did.

Convenient location with plenty of food outlets, bank and shopping mall nearby. Hot & cold water dispenser available at corridor, easy to do coffee in the room.

В номере нет горячей воды. В целом за свои деньги приятное жильё недалеко от лошадиной базы.

The hotel is satisfactory and near to Kuala Trengganu.Even though we checked in late but the hotel’s staff is easy to contact. The cleanliness is very satisfactory. The price is reasonable. We checked out early in the morning and easier to us just drop the key inside the box.We were in a hurry to get to the jetty..Stay 1 night there for a walk around KT before going to redang island.

Clean room but lack of tissue. Whatever is good ❤️

So happy to have spent my time on Redang Island at De’Rimba. Thank you to the wonderful staff who are the friendliest people i appreciate everything they have done to make my time here the best i could have imagined! My room was one of the top huts which had a comfortable queen size bed, TV, iron and ironing board. The bathroom was a bit smaller than what i was expecting in that i thought there would be more room to shower in, but it was fine by me as i was able to use it with no problem. The hut has a balcony which is nice to sit in and chill after coming back from the beach. The food was so tasty and i was so relieved that they accept card payments because i forgot to take out money from the ATM before going to the island. 100% coming back to stay at De’Rimba in my next trip to Redang :)