Telford Hotels with Wifi

"Where to begin with this one? Firstly i requested to cancel as i was coming down with COVID like symptoms. Ramada Telford seem to not mind that though, so that request was denied (no offer of another stay, or partial refund, nothing). Felt better day of, and decided to travel. On check-in (nor on the website, photo attached) i wasn't told anything about the pool being out of service. Turns out it was. No offer of a full or partial refund. Nothing. Luckily, Trip have stepped in with a good will gesture. Spoke to some people (named below) by email afterwards and basically told ”nothing they can do” and ”it's trip's fault” that the website didn't reflect that their pool had been out of action since DECEMBER. Awful customer service, facilities not available. AVOID AVOID AVOID! Specifically bad service via email: Lis Frost & Richard Bowen"

"On Trip.com said free parking, but got charged £5 for parking upon arrival. Good budget hotel, you pay for what you get really. Dated rooms, but clean enough. Hotel location is at a services, so no public transport etc, but good location if you have your own car. Easy check in and check out. "

"The staff were very friendly and helpful we forgot our toothpaste and toothbrush and we asked at front desk and got given a dental kit also ran out of tea and sugar. Swimming pool was beautiful"

"No complaints for a single night. Nice big bathroom and clean."

"A truly wonderful hotel with amazing facilities, comfortable rooms, 2 lovely bars/restaurants and a first-class spa! The staff at this hotel are truly wonderful and an asset to the hotel!"

"It is a brilliant experience. The hostel is near the museum and also Victoria Village. Be aware of the check-in time in Winter as it is an hour later than the closure of the nearest by museum."

"Hotel and room where clean, friendly staff, Breakfast was ok, nothing special. The bed was a little hard for my liking and the room was very hot. The location is ideal for access to the International centre."

"Booked a room and evening meal. Check in was straightforward and receptionist was professional. Gave advice on breakfast time and where room was located. Room was spacious and thankfully not too hot. Thw bathroom had an extractor fand that kept.going about 15 mins after the light had been turned off! Bed was really comfy, not too soft and duvet was warm. Plenty of pillows :) There was 2 free bottles of water and a coffee machine with pods, I did not use this but water in a fridge was appreciated. Towels were clean and bathroom radiator was hot so towels were nice and warm. Free toiletries in the bathroom but I had taken my own so didn't use them. The lights in the hallways have motion sensors so the hallway are a bit dark when you first walk into them. The evening meal was with my work group and results varied. Most people enjoyed but personally I didn't. The soup I got was half cold and the other side of the bowl was warm. The mushroom stroganoff was lacking taste and the apple and cinnamon crumble was most cinnamon. I have eaten here before and enjoyed but was not impressed this time. It was quite busy and the staff seemed overworked as no one came to ask if we were OK or if we needed drinks and I did have to wave people over a few times. The reception area is also the bar. Its obviously a popular pub as it was crowded but maybe they should have more staff on, the same people seemed to be dealing with check in, diners and bar drinks. Just seemed a bit disorganised. The drinks here were nice and decently priced. They also do large 250ml wine, unlike a lot of places nowadays. Breakfast the next morning was great, good coffee and hot food. Check out was simple, just hand your key card back. I would stay here again but might not have the evening meal!"

"The room provided was clean and comfortable for my 9-night stay. Housekeeping could be arranged at the reception for the next day's cleaning. Will be happy to return on my next trip."

"Good standard large rooms"