Light Breathing • Slow Living • Spring World — Enping Hengda Hot Spring Hotel boasts a vast garden oxygen bar, elegant European-style resort rooms, 18 meeting and banquet halls, and the Ivy Grand Western Restaurant, which specializes in traditional Italian and French à la carte dishes and themed buffets. The Da Sanyuan Chinese Restaurant focuses on presenting the authentic flavors of food, dedicated to creating innovative Cantonese cuisine and local specialties. It can host large-scale weddings, corporate celebrations, team banquets, and more. The hot spring town regularly organizes themed events, offering an all-in-one immersive hot spring experience with styles from Italy, Turkey, Finland, Thailand, and Japan.
"Facilities: The room decoration is OK, European style, spacious, the room furniture is not quite consistent with the online promotional pictures
Hygiene: The bathroom feels not very clean, the environment does not match the online pictures
Environment: The hot spring facilities are old, especially the changing area of the Tangfeng Pavilion is old and unhygienic, the water in the hot spring pool feels dirty
Service: This hotel has no service to speak of, the front desk and logistics staff are all clueless, not familiar with the hotel facilities and other instructions, went to the front desk to inquire about the dining and parking services, all the answers were: I don't know, especially the receptionist in the hotel lobby is outrageous, asked him how to go out, whether I need to scan the code or license plate registration, actually told us that we can go out directly, no charge, but we were charged 8 yuan when we went out The service in the hot springs is even worse. When you ask where the buffet is, the Thai Pavilion directs you to the second floor of the Tang Feng Pavilion. When you go up, they tell you to go to the front desk on the first floor to check out. In short, it is very troublesome. There is no 5-country pavilion in those pavilions.
Think twice about the so-called good service on the Internet. There is no service value for 600 yuan a night. Please train your employees. They are all like interns. They are very annoying from the check-in. Later, a lady who looks like a manager appeared and said all kinds of apologies and gave instructions. In short, it was a very bad experience!"