Hotel Grauer Bär Reviews

The hotel itself was luxurious, with beautifully designed interiors and a high-end feel. The location was average—not too far, but not very convenient either. Service was a bit mixed. One staff member wasn’t very welcoming, which left a poor first impression. However, another staff member was fantastic and went out of their way to help us book a taxi when we were running late for our train trip—truly a lifesaver! The breakfast was amazing, with a great selection of delicious options that added to the overall experience. Despite some minor hiccups, it was a pleasant and comfortable stay.

It’s located quite central, walking distance to tourists spots.

We travel to Innsbruck at least one a year and this is our go-to spot—the location is amazing (close to everything, but not noisy), included breakfast is great, staff are friendly and helpful. Our favorite feature is having access to the excellent Base 5 gym that's right next door to the property, a great complement to the hotel pool & sauna! We'll be back, frequently.

4pm check-in and 11am check-out is ridiculous. Rude receptionist, even after we showed her the confirmation that check-in time was confirmed at 3pm, she refused to acknowledge it and said that they changed the hotel policy recently and that is not her problem, we should contact our travel agent. I asked her to check whether the room might be ready, but she refused. Overall the experience was not pleasant and the room was dusty. For the price, there is better options.

Generally speaking, a decent w hotel, with very friendly staff that is willing to help. On the negative side, the hotel is literały located on the university campus- which results in a lot of noise especially in the evening. Next door to the hotel is a popular pub where students are parting every day into wee hours. Lots of laud conversations especially after the drinking. My room was facing the pub and even though I was on the 3rd floor , I couldn’t sleep without earplugs. Another thing to know is that a steakhouse is attached to the restaurant - nice place but rather expensive. 12 to 15 min walk to the train station. Numerous bars and pubs in the immediate area, typically crowded in the evening, and people drinking along the side walk that is narrow.

Hotel right next to a University. Old town within walking distance. Has a small indoor dipping pool at the roof top terrace.

Very welcoming. Nice View from the balcony. In the center of the city. Nice Spa area on the top floor

Great and clean room, friendly staff ad easy to get here wi the public transport

Really friendly staff and a truly great hotel.

Grauer Baer is a terrific hotel in a perfect location in the center of Innsbruck. The staff are kind and the facilities are perfect.

It's about 5 minutes away from the Golden Roof and Beilian Mountain. But it's a little far from the station, about 15 minutes away. The hotel is good overall, and the breakfast is just okay. It has everything you need. Bread, scrambled eggs, salmon, bacon, sliced ​​ham, but there are no special dishes. There is a kettle in the room, but no USB charging socket. I didn't take pictures of the hotel. Here are some pictures of Beilian Mountain

Hotel with very nice facilities, room 517 where we stayed has a very good space for a couple, bathroom that meets all expectations. Great breakfast, very polite and efficient staff. Hotel is well located and is just a few minutes walk from the main attractions and restaurants!

Wonderful hotel, really liked the pool and spa area. The outdoor jacuzzi is just super. Will be happy to come back!

It's some distance from the train station, about a 15-minute walk, but very close to attractions, including Golden Roof/North Chain Cable Car Station/Rainbow House, etc. The hotel is connected to the university. There is a swimming pool and Sauna on the top floor, and the gym next door can also be used. Breakfast is rich, from 6:30am to 10:30am on weekdays, and extended to 11am on Sundays If you do not buy an Innsbruck card, the hotel provides a 10% discount coupon for the cable car (limited to 2 nights or more, please consult the front desk)